Cherished Urns Reviews

Name: Cherished Urns
Address: Heron House, 2 Garforth place, Milton Keynes, Buckinghamshire
Rating: 4.90

4.9 Rating 4,974 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,974 reviews

Shipping & Delivery
Delivery Methods	Courier

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

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Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 2 pendants as I already have a beautiful ring. My family members have pendants ring and a necklace made out of my son's ashes and I have just ordered another pendants for a friend. Great quality and beautiful”

Helpful Report

Posted 7 years ago

Dear Jaqueline, We are so glad to hear that you and your family are all pleased with the pieces of memorial jewellery that we have crafted for you. We hope that wearing these very special rings and pendants will bring them comfort and help them to find peace. We really appreciate you taking the time to leave your lovely review of our company, and it is always a pleasure for us to hear from a satisfied repeat customer. With warm wishes Kristina Customer Care

Posted 7 years ago

“Service was quick, but the amount of ashes requested seems like I’ve received the exact same amount back.. perhaps you don’t need to request as much depending on the item being made. I was having a ring made and it was by cherished urns recommendations I chose a size bigger as my band was to be quite thick, now the ring doesn’t fit on the finger I wanted to wear it on. Very disappointed with this. And the outer packaging when I received my ring was torn and the box inside a little bashed. No damage was caused to the ring itself.”

Helpful Report

Posted 7 years ago

Dear customer, We are so sorry to hear that you are not completely satisfied with the ring we recently crafted for you. With regard to the amount of ashes we request for the process, please let me explain. The quantity of ashes used to create the jewellery piece is very small. However, we request a spoonful of ashes so that we can select the pieces which will look best when mounted. Larger pieces show up better and create a prettier effect. We also pick ashes based upon their colour in order to best compliment the chosen resin colour. Finally, we add the resin in layers so that the ashes end up evenly dispersed and so look the most attractive. As we are well aware that the ashes are of great value to the customer, we always take great care of them and return any that have not been incorporated into the piece of jewellery, and we always work to a strict process in a completely sterile environment. Regarding the damage to the outer packaging. We are of course unable to control the handling of the package after it leaves us. However, for that very reason we pack each piece of jewellery in a sturdy box to protect it on its journey, and we were pleased to hear that it did just that, and that the ring arrived undamaged. Finally, with regard to the size of the ring. It can be difficult to measure the correct size especially as our fingers can vary in diameter at different times of the day. We were sorry to learn that the ring does not fit on the finger you wish to wear it on. Please contact us in order that we can assist. Ultimately, we want you to be absolutely delighted with your ring! With kind regards Kristina Customer Care.

Posted 7 years ago

“I can not tell you how happy I am with my new ring. I ordered the https://www.cherished-urns.co.uk/collections/cremation-jewellery-rings/products/ladies-sterling-silver-deco-memorial-ashes-ring-with-swarovski-crystals and also added the diamond dust to give it that extra sparkle. I am over the moon with it. If you have petite hands, this is the ring for you. My mum will be forever with me. The team at Cherished Urns have also offered me great communication throughout the process. Thank you again. Suzanne”

Helpful Report

Posted 7 years ago

Dear Suzanne, We are so pleased to hear that you are completely satisfied with the very special ring we recently crafted for you. This dainty ring is indeed ideal for those with smaller hands with its simple, elegant beauty. We are sure that the extra sparkle from the diamond dust makes this a really incredible ring, and we hope that knowing that your mum is always close to you will bring you much comfort and peace. We thank you for taking the time to leave us your lovely review of our company. With warm wishes Kristina Customer Care

Posted 7 years ago

“Great choices, with great customer service and fast delivery”

Helpful Report

Posted 7 years ago

Dear satisfied customer, Thank you for taking the time to leave us a review of our company. We really appreciate it as we do our best to offer high-quality products, with a fast and caring service, and it's always nice to hear from someone who appreciates our efforts. With kind regards Kristina Customer Care

Posted 7 years ago

“I cannot thank you enough!!! Our beautiful rings arrived today. They were made using my Mums ashes, and they arrived today on my Nans birthday! She was shaking she was so happy. I couldn't believe it as we only sent off the ashes the other day! She said it's the best present she could've wished for, being able to have her daughter with her at all times. No words can explain how much they mean to us and how beautiful they are. The rings really are outstanding, we are so so happy with them thank you!!”

Cherished Urns 5 star review on 4th January 2019

Helpful Report

Posted 7 years ago

Dear Kayleigh, Thank you so much for leaving us your lovely review and for sharing the picture of one of the beautiful rings we crafted for you. As each ring is individually made to the customer's specifications it is always exciting for us to see exactly how the finished product looks. It really is lovely. We are so pleased to hear that your Nan liked hers and glad that it arrived in time for her birthday. We hope that knowing that her daughter is always with her in this beautiful piece of jewellery will bring her much comfort and peace over the coming years. With warm regards Kristina Customer Care

Posted 7 years ago

“Order executed very quickly. Product excellent quality and value for money. Cannot fault in any way. Thank you!”

Helpful Report

Posted 7 years ago

Dear Robin, Thank you for also leaving your lovely review of our company. We do our best to ensure that all of our products are of the highest quality, fairly priced and that they arrive quickly and in perfect condition, and of course, it is always lovely to hear from a satisfied customer. Many thanks, with warm regards, Kristina Customer Care

Posted 7 years ago

“An amazing service. The charm i ordered is beautiful, and the quality is to a very high standard. I would definitely recommend this company to my friends and family. 100% customer satisfaction. Thank you Cherished Urns.”

Helpful Report

Posted 7 years ago

Dear Gill, Thank you so much for your lovely review of our company. It really means a lot to us to hear from our satisfied customers as we do our very best to provide a sympathetic and effective service and to make the whole ordering process as simple possible. We hope that your purchase will bring you comfort and we are pleased to hear that you are totally satisfied with the quality of your charm. With warm regards Kristina Customer Care

Posted 7 years ago

“Excellent website easy to order arrived quicker than I expected due to being order over the Christmas period. Presentation boxes & necklace urns are as expected. Thanks for everything. ❤️💕❤️”

Helpful Report

Posted 7 years ago

Dear Helen, Thank you for finding the time to leave us your review of our company. We are so pleased that you are happy with your recent purchase and its presentation box, and we are also delighted that it arrived quickly, despite this being such a busy time of year for sending things. We try to make the whole ordering, crafting, and delivery process the easiest, swiftest, and least stressful possible, and we always feel great satisfaction when we hear that we have succeeded in this. With kind regards Kristina Customer Care

Posted 7 years ago

“I purchased a ring from you recently. The ring is beautiful and I will always treasure it. I cannot thank you enough for your sensitivity and excellent service. All was dealt with very quickly and I was informed of every part of the rings journey too me. Catherine Strong.”

Helpful Report

Posted 7 years ago

Dear Catherine, Thank you so much for leaving us such a nice review. We do our best to make the entire ordering, crafting, and delivery process as fast and as simple as possible, and it is always gratifying to hear from a satisfied client. We hope that this very special ring will bring you comfort and peace for years to come. With kind regards Kristina Customer Care

Posted 7 years ago

“Very quick delivery”

Helpful Report

Posted 7 years ago

Dear Chelsea, Thank you for also leaving us your review of our company. We do our best to ensure a fast delivery service and to make the entire ordering and crafting process as smooth and considerate as possible, to try and make things a little easier for our clients at this difficult time. We are so pleased to hear that you are satisfied with our service. With warm wishes Kristina Customer Care

Posted 7 years ago

“Very considerate of our circumstances and very good customer service, keeping me updated on the status of my order and putting my order as fast track to try and get it to me before Christmas which they did, they had it special delivered to me on Christmas Eve after contacting me to make sure I would be in. Lovely Jewellery and hopefully will be long lasting. Would highly recommend”

Helpful Report

Posted 7 years ago

Dear Donna, Thank you so much for finding the time to leave us your lovely review. We are so pleased that we were able to get your memorial jewellery to you in time for Christmas and that you are completely satisfied with it. We do our best to make the entire process as simple, fast, and caring as possible, to try and make things a little easier for you at this difficult time. With warm wishes, Kristina Customer Care

Posted 7 years ago

“I ordered the necklace for my mother in law for her to keep father in law close. Very quick delivery the packaging was a bit battered but the item inside perfect. Thank you Dawn”

Cherished Urns 5 star review on 28th December 2018

Helpful Report

Posted 7 years ago

Dear satisfied customer, We are so pleased to hear that your mother-in-law liked the lovely Ball Crystal Memorial Ash Keepsake Cremation Pendant which you recently asked us to craft for her. We hope that having her loved one forever close will bring her comfort and solace. We apologise that the outer package was damaged on arrival but glad that our careful packing ensured that the pendant itself arrived unharmed. Thank you for taking the time to leave us your review, we really appreciate it. With warm wishes Kristina Customer Care

Posted 7 years ago

“Good selection of urns for different tastes, very fast service, packed well and velvet presentation case, would highly recommend- copper autumn urn, just what we were looking for”

Helpful Report

Posted 7 years ago

Dear Karen, Thank you for taking the time to leave us your review, we very much appreciate it. We are so pleased that you were able to find an appropriate urn from our selection and that it arrived quickly. We take every care to ensure that each of our products is beautifully presented and safely packed to try and make this sad process a little easier for our clients. With kind regards Kristina Customer Care

Posted 7 years ago

“At such a sad time Cherished Urns treated me with such respect, throughout the entire process they kept me informed, they were compassionate and professional.”

Helpful Report

Posted 7 years ago

Dear Mandy, Thank you so much for finding the time to write us such a lovely review of our company. At Cherished Urns, we do everything we can to make the ordering, crafting, and delivery process of our products as fast, efficient and respectful as possible. We are pleased to hear that our efforts might have helped to make things a little easier for you at this difficult time. With kind regards Kristina Customer Care

Posted 7 years ago

“We ordered two pendants and we absolutely love them. We can not recommend this site more, they deal with the process with the upmost respect and efficiency. The delivery service is fantastic and the products are perfect Thank you for enabling myself and my friends mother the chance to have our loved one close to us each day”

Cherished Urns 5 star review on 27th December 2018

Helpful Report

Posted 7 years ago

Dear loyal customer, Thank you so much for taking the time to send us your lovely review, for recommending our products and service, and for sharing the photo of your exquisite pendant. It really did turn out most lovely, and, as each piece we craft is unique, it is always exciting for us to see the end result. We are so pleased that both you, and your friend's mother, are satisfied with our products and we hope that these lovely pieces of memorial jewellery will bring you comfort when you wear them. With warm wishes Kristina Customer Care

Posted 7 years ago

“Would like to say a huge thank you to Cherished Urns for my gorgeous ring. I ordered my ring online and received the order pack in the post very quickly. The whole process was so quick and easy and the communication was great to let me know when my order pack had arrived and what stage my order was in. When my ring arrived I was delighted but I had a slight issue with the sizing, it was too big. Obviously, I was delighted with my ring containing my Dad's ashes but i was gutted as i was too scared to wear it incase i lost it. After contacting Cherished Urns to see if i could pay to have the ring made smaller I was told they could only make larger but they were soo soo kind and offered to re-make my ring free of charge as they would hate anyone to not be completely satisfied. I couldn't believe how kind they were. They turned my ring around in record time and it was the best Christmas gift ever - it arrived on Christmas Eve. Thanks again. Amazing service and amazing products.”

Helpful Report

Posted 7 years ago

Dear Amy, Thank you so much for leaving us another positive review. We are so pleased that we were able to make the ring again, so that it now fits well, and that it arrived in time for Christmas. We hope that this exquisite ring will comfort you with its beauty, and that knowing that your dad is always close to you will give you strength and bring you peace. We really appreciate that you took the time to write to us and that you thought us to be amazing! The truth is, it brings us great satisfaction to provide a caring service to our customers. With best wishes Kristina Customer Care

Posted 7 years ago

“Amazing service especially from Sarah love the rings but the colours shown on your web site do not reflect the actually colour they are I expected the colours to be a bit brighter but other than that amazing service.”

Helpful Report

Posted 7 years ago

Dear Adrienne, Thank you so much for leaving us your review, we really appreciate you finding the time to do so. As each ring is individually hand-crafted the colours can vary a little, but we hope that even so, you will find comfort and console from your recent purchase. We make every effort to correctly represent the colours offered, but as with any individually-made product, there will always be those little differences which make each one totally unique and very special. With kind regards Kristina Customer Care

Posted 7 years ago

“Absolutely wonderful service and lovely ring made from my boyfriend’s Ashes. Very timely too a wonderful keepsake for Christmas 😊Thanks so much!”

Helpful Report

Posted 7 years ago

Dear Nicola, Thank you for another lovely review. We endeavour to offer a fast and caring service and to provide high-quality products, so we are so pleased to hear that you are satisfied with our efforts. We are also glad that it arrived in time for Christmas. We hope that this lovely ring will bring you peace and fortify you daily. With warm wishes Kristina Customer Care

Posted 7 years ago

“Lovely ring”

Helpful Report

Posted 7 years ago

Dear satisfied customer, Thank you for finding the time to leave us your review. We are so pleased that you are content with the very special ring you recently purchased from us. We hope that it will bring peace and comfort with its fine craftsmanship and beauty. With kind regards Kristina Customer Care

Posted 7 years ago

“The service was excelllent. Very friendly and really quick. I would highly recommend Cherished Urns to anyone.”

Helpful Report

Posted 7 years ago

Dear satisfied client, Thank you so much for leaving us your review. We do our utmost to provide a fast, efficient, and caring service, so it means a lot to us to hear from someone who appreciates our efforts. We hope that at this difficult time we managed to make things a little easier and better for you. With warm regards Kristina Customer Care

Posted 7 years ago

Cherished Urns is rated 4.9 based on 4,974 reviews