Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

Write Your review

Tell us how Cherished Urns made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful and exactly what I hoped it would be - and fantastic service on delivery. Thank you”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are so pleased that your chosen item has met your expectations and that you have been totally happy with the service that we provide. We do our best to make this sad purchase as swift and easy as possible so we very much appreciate your kind words and positive review. With best wishes Kristina Customer Care

Posted 3 years ago

“Absolutely fabulous”

Cherished Urns 5 star review on 7th May 2022

Helpful Report

Posted 3 years ago

Dear Tracey, Thank you so much for your positive comments and for sharing the photo of the bespoke ring that we recently crafted to your specifications. We are sure that it will be worn with pride in memory of someone very special. With best wishes Kristina Customer Care

Posted 3 years ago

“I have used Cherished Urns twice now and they have created lovely jewellery with my parents ashes that I will treasure always. They take great care with every order. Highly recommended.”

Helpful Report

Posted 3 years ago

Dear Sarah, Returning customers are our very best recommendation, so thank you very much for coming back to us to create this second piece of jewellery for you so that your mum can be reunited with you both again. We very much appreciate your lovely review and kind words and we are sure that these two unique pieces of jewellery will be worn with much love and cherished always. With warm wishes Kristina Customer Care

Posted 3 years ago

“The necklace I got was beautiful and was easy to fill only issue was the screw was tiny so had to struggle with it for a while”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are so pleased to hear that you are happy with your self-fill pendant and that filling it was easy using the little funnel that we provide. The tiny screw that seals the inner chamber can be s a little fiddly to replace, but we are sure that you will agree that it was worth the effort to have a loved one forever close to your heart. Many thanks for leaving us your review, we really appreciate it. With warm wishes Kristina Customer Care

Posted 3 years ago

“Everything arrived on time and was better than I expected, a gift for my wife and she was overwhelmed with emotion. Can’t thank you enough and very happy to promote your company to everyone I meet. Thank You”

Helpful Report

Posted 3 years ago

Dear William, Thank you so much for your lovely review, and we are delighted that your wife loves the bespoke ring that you asked us to create for her. We are happy that the ring has exceeded your expectations and that you feel able to recommend our service to others. With best wishes Kristina Customer Care

Posted 3 years ago

“I felt a little anxious about sending ashes in the post but everything went very smoothly, I received a text when the ashes had arrived safely which helped put my mind at ease. The necklace is absolutely beautiful and while I was expecting huge emotions, wearing it has an instant calming effect. The whole process was very easy and I would highly recommend Cherished Urns”

Cherished Urns 5 star review on 6th May 2022

Helpful Report

Posted 3 years ago

Dear Bethan, Thank you so much for your heartfelt review and for sharing the photo of the lovely pendant that we created for you with much care and respect. We are delighted to hear that wearing it has had a claiming and comforting effect and we are sure that you will cherish this unique piece of jewellery forever. Many thanks for recommending our service and for trusting us with this delicate task. With best wishes Kristina Customer Care

Posted 3 years ago

“Ordering was easy and prompt delivery was excellent.”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We do our best to make a sad purchase as swift and simple as possible so we are most grateful for your positive comments and five-star review of our company. We hope that your chosen item may bring you some comfort. Many thanks for posting your review. With warm wishes Kristina Customer Care

Posted 3 years ago

“Amazing in every way possible This company deliver cherished products the second time I have used them and their service is second to none Nothing is too much trouble and I cannot recommend them enough”

Helpful Report

Posted 3 years ago

Dear Bev, Thank you so much for your lovely review and for recommending our service. We pride ourselves on our outstanding and caring customer service, so your kind words are very much appreciated by the team. Loyal customers make us very happy as they confirm that we are doing things right, so many thanks for returning to us for another purchase. With warm wishes Kristina Customer Care

Posted 3 years ago

“Excellent service and quality products.”

Helpful Report

Posted 3 years ago

Dear Paul, We are delighted that you have been totally happy with your chosen item and with our service. We do our best to make everything as swift and simple as possible to try and make things a little bit easier at this sad time and we hope that the beauty of your chosen item may bring you some comfort. Thank you very much for leaving us your review and for awarding us a five-star rating, it means a lot to us. With best wishes Kristina Customer Care

Posted 3 years ago

“From start to finish, the service was absolutely excellent and I could not be more pleased with my jewellery. It’s a big decision to entrust a loved ones’ ashes to someone, but the team at Cherished Urns have been wonderful. Packaging is delightful, communication is respectful and friendly. Amazing!”

Cherished Urns 5 star review on 2nd May 2022

Helpful Report

Posted 3 years ago

Dear Lisa, Thank you so much for your enthusiastic review and for noting the care and attention to detail that we put into all aspects of every item. We are so pleased that you entrusted us with your loved one's ashes so that we could create this stunning ring for you and we are sure that these lovely pieces of jewellery will be worn with much love and cherished always. With warm wishes Kristina Customer Care

Posted 3 years ago

“Excellent quality and prompt delivery. Would recommend”

Helpful Report

Posted 3 years ago

Dear Sue, We are pleased that you are happy with the quality of your chosen item and with the speed of our service as we do our best to make this sad purchase as swift and simple as possible. Thank you very much for leaving us your review and for recommending our company we are most grateful. With best wishes Kristina Customer Care

Posted 3 years ago

“My Daughter & I both ordered rings from Cherished Urns The service was amazing. With so many items to choose from. The rings we received were of great quality & the packaging was lovely Would highly recommened DEbbie”

Helpful Report

Posted 3 years ago

Dear Debbie, Thank you so much for your lovely review and for recommending our service. We do our best to offer an extensive range of memorial jewellery and we are so pleased that both you and your daughter are totally happy with your selected rings. We know that you will wear them with much love in memory of a very special person and that you will cherish them forever. With warm wishes Kristina Customer Care

Posted 3 years ago

“Excellent thank you for the beautiful urn that I ordered it is excellent it is just what I wanted it came really quick and is perfect thank you once again”

Helpful Report

Posted 3 years ago

Dea Pamela, We are so pleased that you were able to encounter the perfect urn to hold your loved one's ashes safely from the selection that we offer. We do our best to offer a wide choice of shapes and styles to suit all tastes and budgets and we hope that your chosen urn will bring you comfort knowing that your loved one rests peacefully in this lovely place. Many thanks for posting your review, it is greatly appreciated. With warm wishes Kristina Customer Care

Posted 3 years ago

“A professional company whose products are of a very high standard. I have used them twice for urns. Ordering and delivery excellent- product wrapped and packaged beautifully - amazing service from start to finish.”

Helpful Report

Posted 3 years ago

Dear Rebecca, Loyal customers are our very best recommendation, as they confirm that we must be doing things right! So, thank you for coming back to us again for another item, and for posting your lovely review, we very much appreciate it. With warm wishes Kristina Customer Care

Posted 3 years ago

“Wen i contacted them,they got back 2 me straight away.they gave me a solection to pick frm.i found the 1 i liked,put my order in.and within a few days my order arrived.very pleased.thank you”

Helpful Report

Posted 3 years ago

Dear Michael, We are so pleased that our amazing team were able to assist you in your selection and that you are totally happy with your chosen item. We do our best to make the whole process as swift and simple as possible and our staff are always on hand to help in any way they can. Many thanks for taking the time to leave us your review, your positive comments mean a lot to us. With best wishes Kristina Customer Care

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are so pleased that you have been totally happy with our service as we do our very best to make such a sad purchase as swift and simple as possible. We hope that your chosen item may bring you some comfort at this difficult time. Thank you very much for posting your review and awarding us a five-star rating, it means so much to us. Kind regards Kristina Customer care

Posted 3 years ago

“Very helpful”

Helpful Report

Posted 3 years ago

Dear Eileen, We are pleased to hear that you found our amazing team to be helpful, as we pride ourselves on our excellent and caring customer service, and that our staff are always happy to answer questions, give advice, or sometimes, just to listen. Thank you very much for leaving us a five-star rating, we really appreciate you taking the time to post a review. With best wishes Kristina Customer Care

Posted 3 years ago

“Very pleased with it. Well made and looks great.”

Helpful Report

Posted 3 years ago

Dear Ricard, We are very pleased that you are totally satisfied with your chosen item and we hope that it may bring you some comfort at this sad time. We do our best to offer a quick and simple service to try and make this difficult moment a little bit easier, so many thanks for taking the time to post our review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“The ring I absolutely beautiful, I so happy with it.”

Helpful Report

Posted 3 years ago

Dear Ashley, Thank you very much for posting your review and for giving us a five-star rating. We are delighted that you are totally happy with the bespoke ring that we created to your specifications and we hope that you will wear it with much love and cherish it forever. With best wishes Kristina Customer Care

Posted 3 years ago

“A lovely company to deal with, a website with such a wonderful selection of memorial jewellery and urns to choose from. You can't help but find something you'd like.”

Helpful Report

Posted 3 years ago

Dear Daphne, Thank you so much for your positive comments and we are so pleased that you were able to find several times that you liked from the selection that we offer. We do our best to offer a wide choice of quality products and to ship them quickly and well-packaged to try and make a sad time a little bit easier. Many thanks for finding a moment to leave us your review, we really appreciate it. With warm wishes Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews