Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,742 Reviews

98 %

of reviewers recommend Charley Chau

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Charley Chau 5 star review on 14th December 2025

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Charley Chau 5 star review on 6th December 2025

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Charley Chau 5 star review on 15th June 2025

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459

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a very positive experience in purchasing 2 dog beds for my whippets. I was so happy that you were able to ship internationally. The experience was very personal and I appreciated the extra care. The beds were expensive but worth every cent! My whippets especially love the ducky donut bed. I've washed it twice already and am impressed with the quality and workmanship. I love that you can purchase new covers and know it is something we'll be able to use for years.”

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Posted 7 years ago

“All excellent, certainly would buy again, and will definitely tell people and have already told many people!!”

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Posted 7 years ago

“Service was great and yet again another fabulous product, my whippet loves her snuggle bed”

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Posted 7 years ago

“prompt”

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Posted 7 years ago

“When I first saw the snuggle bed I knew my Italian Greyound, Izzy, would love it as she’s always burrowing under covers to stay warm. Excellent quality and workmanship.”

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Posted 7 years ago

“very good, easy, great product”

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Posted 7 years ago

“Always love the quality of Charley Chau's products, plus delivery is very prompt. Ralph loves his snuggle sack. In fact he has two, one upstairs and one downstairs; not that he's a pampered pooch!”

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Posted 7 years ago

“Thank you for Molly's new bed cover, she love to snuggle in.”

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Posted 7 years ago

“Great customer service and very high quality lovely product. My dog loves his snuggle bed and practically lives in it.”

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Posted 7 years ago

“Great communication and always happy to help. Best quality dog products you can buy- no doubt! Thank you!”

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Posted 7 years ago

“V high quality products, excellent communication & customer service.”

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Posted 7 years ago

“As always Charley Chau delivers on all fronts! First class service and wonderfully made products. Daisy loves her snuggly new bed. We popped a little fleece blanket in as well so she can snuggle underneath it. She’s like a teenager in the morning, we can’t get her up!”

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Posted 7 years ago

“Great product. Well packaged and delivered in good time.”

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Posted 7 years ago

“The service was great - prompt, friendly and very professional. My cocker spaniel loves everything I bought and the quality is fabulous. Finally it only took a few days to arrive from England and the shipping costs were much less expensive than I had expected.”

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Posted 7 years ago

“Excellent communication and efficient service”

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Posted 7 years ago

“It’s our 2nd purchase from Charley Chau. They give superb, personalised service and products are high quality too!”

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Posted 7 years ago

“Great customer service, very responsive.”

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Posted 7 years ago

“beautiful products, exceptional quality and different from any others. love them”

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Posted 7 years ago

“Always fantastic! I’m not sure who adores Charley Chau more, me or my dog.”

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Posted 7 years ago

“Excellent service, kept me up to date with my order. The colour leather I wanted was out of stock, I was given the option of another colour/refund or wait till it was available, which I did. It arrived in the next ten days. The lead and collar is a beautiful quality leather, and perfectly finished. Wouldn’t hesitate to recommend or purchase again.”

Helpful Report

Posted 7 years ago

Charley Chau is rated 4.9 based on 1,742 reviews