Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,689 Reviews

98 %

of reviewers recommend Charley Chau

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Charley Chau 5 star review on 15th June 2025

453

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have bought snuggle beds for some years from Charley Chau and decided to treat my whippet to the new winter warm duvet snuggle bed cover. Excellent quality as always and my girl is really loving the extra cosiness. Like many people, we will be trying to save a little on heating this winter, and this cover will be very useful! CC are a lovely company to deal with and always helpful.”

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Posted 2 years ago

Hi Sonia, Thank you so much for your kind words! So glad your girl is happy with her new Winter Warm Snuggle Bed, keeping our dogs extra cosy this winter was one of the considerations that went into the duvet tops. Kerry

Posted 2 years ago

“I love, but more importantly, the dogs adore this bed. I have 3 who throw themselves into it and snuggle down for the night or indeed the day Excellent purchase, very happy.”

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Posted 2 years ago

“Pickle, our Cornish Rex cat adores Charley Chaus snuggle beds.”

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Posted 2 years ago

Hi How fantastic that our snuggle beds are being enjoyed by cats as well as dogs! Kerry

Posted 2 years ago

“The best company you could wish to purchase from. Chloe helped me with my order and when I had a query with the delivery company she once again sorted it quickly and efficiently.”

Charley Chau 5 star review on 22nd October 2022

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Posted 2 years ago

Hi Julie, Thank you so much for your kind words and for including the gorgeous photo! I've let Chloe know that you were happy with her help too. Kerry

Posted 2 years ago

“There was a short delay to our order but we were kept well informed throughout the process. No problem at all.”

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Posted 2 years ago

Hi Nigel, so glad that you were kept informed, thank you for taking the time to post a review, it's much appreciated! Kerry

Posted 2 years ago

“I am so impressed at how quickly the snuggle bed arrived considering there was a delay on the website. I received a personal email to say there would be a delay and was asked if I was happy to proceed which I was. As it happened, it only took only 4 days to come down! The quality is amazing and it looks beautiful - matches my sofa! I am very happy and so is my whippet Louie!”

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Posted 2 years ago

Hi Rebekah, Thank you so much for your lovely review of Charley Chau. I'm so happy that you got your bed so quickly and you and Louie love the bed. Kerry

Posted 2 years ago

“Top Quality dog beds - I wouldn’t have anything else now !! My dogs LOVE their Charley Chau beds !!”

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Posted 2 years ago

Hi James, We love hearing about happy dogs! Thanks so much for your review. Kerry

Posted 2 years ago

“Lovely comfy fleece blankets, dogs love them, very prompt delivery”

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Posted 2 years ago

Hi Bianca, So glad you are happy with your fleece blankets. Thanks so much for your review. Kerry

Posted 2 years ago

“Have now purchased 8 of these blankets in total. I use them on sofas as throws. Beautifully soft, the humans in the family appreciate them as much as the dogs. As they are quite heavy they stay in place on the sofas so I'm not constantly tidying. Wash well too. Not cheap but have lasted well and I would certainly buy more if needed.”

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Posted 2 years ago

Hi Steph! Wow, what lucky dogs and humans! Thanks so much for taking the time to post a review. Kerry

Posted 2 years ago

“Amazing quality beds for my dashchunds. I recently bought new velvet ones and my little sausages are very happy!”

Charley Chau 5 star review on 17th October 2022

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Posted 2 years ago

Hi Alison! Thanks so much for your review and gorgeous photo. I'm so glad your Daxie's are happy with their new bed! Kerry

Posted 2 years ago

“Have made several purchases over the years and throughout quality remains perfection. Fabulous company with wonderful customer service. 100% recommend.”

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Posted 2 years ago

Hi Anne, This kind of review makes us so happy, as a small business, we strive to maintain great quality & customer service, thank you! Kerry

Posted 2 years ago

“Cocos pleased with her replacement cushion for her bed. Came super quick .”

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Posted 2 years ago

Hi Sally! Great to hear that Coco is pleased with her bed! Thanks so much for taking the time to post a review. Kerry

Posted 2 years ago

“Ok, Charley Chau seems to be expensive and for a while I resisted. But then we got our second whippet.... Their beds are worth every penny & I only wish I'd invested earlier & not wasted money on cheaper imitations. The quality is 5 star - soft, cotton velvet & plush faux fur (if I could sleep in one myself I would...) and the service is 5 star - the beds arrive super-fast. I cannot recommend them enough!”

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Posted 2 years ago

Hi Gabby, Thank you so much for your fantastic review & photos! I'm so very glad to hear that your whippets are happy with their beds too! Kerry

Posted 2 years ago

“We love this bed for our whippet Olive! We were sceptical at first as we didn't know if the cost was going to be "worth it" but it totally is! Since we got the bed, Olive has slept through the night and not woken up whimpering for cuddles or comfort, amazing what a good night's sleep does for everyone! :) Really beautifully made, beautifully soft and great quality fabric.”

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Posted 2 years ago

Hi Natalie, I can't tell you how pleased this made me! So glad to hear both you and Olive are getting a great nights sleep. Thanks so much for taking the time out to review your bed. Kerry

Posted 2 years ago

“Excellent customer service! I ordered the wrong size but this was quickly corrected and resent in the right size and a return organised without fuss! Jenny was efficient and polite couldn’t recommend more”

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Posted 2 years ago

Hi Judith, Very glad to hear everything was sorted quickly for you! I hope you and your dog enjoy the bed! Kerry

Posted 2 years ago

“Purchased a dog bed from charley chau 6ish years ago and my dog cannot be without his bed. So 2 more beds Purchased. A* service throughout.”

Charley Chau 5 star review on 14th October 2022

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Posted 2 years ago

Hi Alice! Thanks so much for buying from us again, as a small business, it's fantastic that we have returning customers like you. And what a gorgeous hound you have there! Kerry

Posted 2 years ago

“Brilliant prices next day delivery what more could you want”

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Posted 2 years ago

Hi Paul, Thanks so much for taking the time out to post a review, always great to see happy customers! Kerry

Posted 2 years ago

“I’ve been a customer of Charley Chau for several years, and they are always efficient, helpful and friendly. Delivery is prompt and the product is great.”

Charley Chau 5 star review on 11th October 2022

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Posted 2 years ago

Hi Christine, Thank you so much for your review, it makes us so happy to have so many returning customers. And wow, what a gorgeous photo! Kerry

Posted 2 years ago

“Beautiful made, beautifully wrapped in beautiful colour papers. Just Purfect 😊😊”

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Posted 2 years ago

Hi Jacquie, Thanks so much for taking the time to post a review, it's great to hear you are happy with your purchase! Kerry

Posted 2 years ago

“The dog bed and blanket arrived very quickly. The dog bed is beautiful and the blanket is wonderful. To top it all I purchased these items in the sale so this was an added bonus.”

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Posted 2 years ago

Hi Julia! I'm very glad you love your bed & blanket, thanks so much for shopping with us and taking the time out to post a review. Kerry

Posted 2 years ago

Charley Chau is rated 4.9 based on 1,689 reviews