Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,661 Reviews

98 %

of reviewers recommend Charley Chau

4.9

Based on 1,661 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Charley Chau 5 star review on 13th November 2021

Daphne B

Charley Chau 5 star review on 11th September 2021

Åse L

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poppy and I love the Charlie Chau faux fur blanket. So cosy and looks great on our sofa and bed”

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Posted 6 years ago

Thank you so much for your wonderful review, we are thrilled that Poppy loves her Faux-Fur Blanket.

Posted 6 years ago

“Was worth the wait for the snuggle bed, our whippet loves it, tucks himself away at night so no worries about him getting cold.”

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Posted 6 years ago

Thank you for your lovely review. We are so pleased that your Whippet loves their Snuggle Bed, we are very sorry for the delay in your order but we are thrilled to hear that it was worth the wait.

Posted 6 years ago

“Fantastic service and product. Olive loves her luxurious new bed! Thank You”

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Posted 6 years ago

Thank you for your wonderful review. We are so pleased that Olive loves her new bed!

Posted 6 years ago

“I would give Charleychau an excellent rating . I was very impressed to receive a hand written thank you card with the order and the bed itself is beautiful.”

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Posted 6 years ago

Thank you so much for your amazing review, we are so thrilled that you are happy with your Charley Chau!

Posted 6 years ago

“I buy Charleychau bedding for my whippets. The quality of material and attention to detail make their products really unique. Communication is excellent, even down to hand written notes inside the parcel. This is a very special Company!”

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Posted 6 years ago

Thank you so much for your really wonderful review, we are so pleased that your Whippets love their Charley Chau bedding.

Posted 6 years ago

“Fantastic and very quick service and delivery. Great to have an acknowledgement of my order too.”

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Posted 6 years ago

Thank you for your lovely review, we are thrilled that you are pleased with your service from Charley Chau.

Posted 6 years ago

“I love Charley Chau! Amazing customer service and gorgeous products that are very high end. The beds are beautiful and extremely comfortable, like sleeping on a luxury bed at the Carlyle Hotel in NYC. I love the perfectly made leather martingale collars and leach. I would gladly order more products from Charley Chau.”

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Posted 6 years ago

“The best!”

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Posted 6 years ago

“A very good looking bed. Makes our dog look better!!”

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Posted 6 years ago

“Please check on our collar and lead order”

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Posted 6 years ago

“Bought a spare mattress cover for our lab’s bed which was a bit sad looking. Once I took the inner cover off I realised we needed a new mattress! Phoned the Charley Chau office and spoke to a lovely lady who sorted the order out. Great service and very high quality pooch products. New pup getting bigger so shall be back in a few months.”

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Posted 6 years ago

“Very happy to have found such a great company. Quality products and professional but friendly and personal service. Excellent and thank you.”

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Posted 6 years ago

“Product lovely and arrived really fast.”

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Posted 6 years ago

“Wonderful products with an amazing customer service ethos”

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Posted 6 years ago

“I have 2 beds now and my furbabies love them! Good quality, don’t loose their shape and do well in the washing machine.”

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Posted 6 years ago

“Thank you Charley Chau, for your excellent product and service. We recently bough some beautiful Double Fleece Dog Blankets Medium on line and everything was perfect from purchase to delivery!! Attention to detail wonderful. Love Charley Chau, from friends love their blankets. Love Luce xx”

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Posted 6 years ago

“They’re just brilliant for my small terrier who is so spoilt she has two beds!”

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Posted 6 years ago

“I've now had 4 orders from Charley Chau and have had wonderful, friendly service and quick delivery on all of them. The snuggle beds in velour are sumptuous and beautifully made and my little whippet now has one upstairs and one downstairs - she shows how much she likes them by the amount of time she spends lying in them!”

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Posted 6 years ago

“Beautiful collar, fits perfectly and our small dog finds it much more comfortable to wear. Great service as well so 100% happy.”

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Posted 6 years ago

“Excellent service. Speedy delivery and loved by my whippets”

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Posted 6 years ago

Charley Chau is rated 4.9 based on 1,661 reviews