Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,661 Reviews

98 %

of reviewers recommend Charley Chau

4.9

Based on 1,661 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Charley Chau 5 star review on 13th November 2021

Daphne B

Charley Chau 5 star review on 11th September 2021

Åse L

Anonymous

Anonymous // 01/01/2019

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“Excellent dog bed for an Italian greyhound. Good website and very quick delivery”

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Posted 6 years ago

“my order was taken on the telephone and the service was great, very friendly and efficient thanks Charlie Chau”

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Posted 6 years ago

“very helpfull”

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Posted 6 years ago

“Quality of products, quick response to meet order”

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Posted 6 years ago

“Top”

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Posted 6 years ago

“Top quality. Seems it's gonna last ages. We'll see ;-) ... love the color and the genuity of the product.”

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Posted 6 years ago

“Really well made items, me and dog are very pleased that his crate is now lovely and filled and decorated with a comfy bed and his house collar makes him look very smart! Much easier for him to wear than our previous chunky collar from the pet store. Very happy I found Charley Chau! Will keep coming back on pay day”

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Posted 6 years ago

“Good product delivered on time”

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Posted 6 years ago

“Delivery was what was expected.”

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Posted 6 years ago

“A bit small, attractive but quite expensive for what it is.”

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Posted 6 years ago

“Brilliant company and great communication and the best dog beds.”

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Posted 6 years ago

“Fantastic customer service, prompt delivery and beautifully made products - couldn’t ask for more”

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Posted 6 years ago

“wonderful and fast”

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Posted 6 years ago

“Top quality faux fur blanket an extremely fast delivery to Belgium”

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Posted 6 years ago

“GREAT”

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Posted 6 years ago

“Communication, delivery are great and the thank you note inside gives a personal touch. Very pleased with CharleyChau experience.”

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Posted 6 years ago

“Quick and personal contact to deal with every question”

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Posted 6 years ago

“Excellent service, quality product and understanding of a dogs needs”

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Posted 6 years ago

“Even though my choice wasn't immediately available I was kept informed of what was happening and what alternatives there were. The emails had a personal touch to them that made me feel more than just an order reference. We (whole family) got excited when Walter's new bed arrived and laughed a lot when he promptly ignored it! He loves it now that he's used to it though.”

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Posted 6 years ago

“I had a very positive experience in purchasing 2 dog beds for my whippets. I was so happy that you were able to ship internationally. The experience was very personal and I appreciated the extra care. The beds were expensive but worth every cent! My whippets especially love the ducky donut bed. I've washed it twice already and am impressed with the quality and workmanship. I love that you can purchase new covers and know it is something we'll be able to use for years.”

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Posted 6 years ago

Charley Chau is rated 4.9 based on 1,661 reviews