Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,689 Reviews

98 %

of reviewers recommend Charley Chau

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Charley Chau 5 star review on 15th June 2025

453

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautifully made products, dispatched quickly. We have the day mattress and a snuggle bed which our staffy/whippet absolutely loves. It’s over 30 degrees centigrade today and Lola is in her bed.”

Charley Chau 5 star review on 10th August 2022

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Posted 2 years ago

Hi Christina, Always fantastic to hear about happy dogs! It's so funny, on hot days we get an influx of people mentioning their dogs in our snuggle beds - I wonder if it's cooler in them than it is outside!? Thank you so much for taking the time to post a review, it's very much appreciated - and what a sweet photo too. Charley Chau

Posted 2 years ago

“Excellent dog bed , really well made and my whippet loves it . The customer service is the best I have ever dealt with and couldn’t be more helpful”

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Posted 2 years ago

Hi Andrew, This is so lovely to hear, thank you so much for taking the time to post a review. Charley Chau

Posted 2 years ago

“Excellent product and service and timely Delivery. Would highly recommend!”

Charley Chau 5 star review on 6th August 2022

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Posted 2 years ago

Hi Annie, Thank you so much for taking the time out to post a review, and what an absolutely gorgeous photo! Charley Chau

Posted 2 years ago

“I've been a customer of Charley Chau for over 10 years and have never been disappointed. The beds are exceptionally well designed and made. Their passion for creating beautiful, practical dog beds shines through.”

Charley Chau 5 star review on 5th August 2022

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Posted 2 years ago

“I have purchased 3 beds from charley chau, two for my dogs and 1 for my brother's dog, all dachshunds. They absolutely LOVE their beds, I love to watch them spread out, they keep very warm and I all see is their little noses poking out!”

Charley Chau 5 star review on 4th August 2022

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Posted 2 years ago

Hi Caroline, Thank you for your review and absolutely adorable photo! I'm so glad all the dogs are happy with their beds. Charley Chau

Posted 2 years ago

“Our whippet loves these snuggle beds. We bought a second cover recently - very pleased with it!”

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Posted 2 years ago

Hi Karen! So glad you are happy with your additional Snuggle Bed cover and that your whippet loves the beds! Charley Chau

Posted 2 years ago

“Evie, our Boston Terrier, loves her Snuggle Bed and can't wait for winter to fully take advantage of her fluffy 'dog cave'! Great communication and service from the Charley Chau team too. We will be back for more!”

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Posted 2 years ago

Hi! I hope Evie loves her Snuggle Bed now the mornings and nights are a bit cooler! Thanks so much for taking the time to review. Charley Chau

Posted 2 years ago

“Love the Snuggle bed cover,great quality and delightful colours. Thanks”

Charley Chau 5 star review on 3rd August 2022

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Posted 3 years ago

Hi Elaine, Very glad to hear you love the snuggle bed cover and colours! Thanks so much for taking the time to review, it's very much appreciated. Charley Chau

Posted 2 years ago

“Quality product made in England. It is hard these days to find something not made in China. The bed with the memory foam mattress and bolster pads is a real hit with Gryff, the Welsh terrier. As soon as it was unpacked he jumped in and clearly was enjoying himself. I can't say enough good things about Jenny and Christine, they were extremely helpful throughout and the package arrived in Australia with minimal delay. There is a great selection of products sold by Charley Chau and I'll be ordering further items soon. Gryff is a bit spoilt !!!”

Helpful Report

Posted 3 years ago

Hi Peter, Thank you so much for this wonderful review, very glad to hear that Gryff is happy and spoilt! Charley Chau

Posted 2 years ago

“Brilliant service, bed arrived very quickly and when I needed help with dog collar sizes, I got reply immediately. Thank you!!!”

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Posted 3 years ago

Hi Tiina, Thank you so much for taking the time to post a review, very glad you are happy with the service! Charley Chau

Posted 2 years ago

“Just bought my second snuggle bed after the first one lasting over 8 years. My whippets love it. Jumped straight in when it arrived”

Charley Chau 5 star review on 30th July 2022

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Posted 3 years ago

Hi Pauline, Thank you so much for taking the time to review your Snuggle Bed, I'm so glad to hear your whippet got straight in! Adore the photo's too! x

Posted 2 years ago

“Wonderfully plush, exactly as described. My dogs and cats love it!”

Charley Chau 5 star review on 29th July 2022

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Posted 3 years ago

Hi Kim! Absolutely adore these photo's - great to see that your bed is being enjoyed by both your cats and your dogs! Thanks so much for taking the time to post a review.

Posted 2 years ago

“The Bolster bed is excellent: fits both the dogs and enough room for blankets to snuggle under too”

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Posted 3 years ago

Hi Kate, this is so great to hear! Really glad your dogs are happy with their Bliss Bolster bed!

Posted 2 years ago

“Awesome quality blankets and beds - the best out there”

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Posted 3 years ago

Thank you so much for your fantastic review Sharon! So pleased that you are happy with your purchases.

Posted 2 years ago

“Beautiful, comfy snuggle beds given the full Seal of Whippet Approval by my two dogs. As for me, I'm utterly delighted with the quick response from Charley Chau - including a swiftly sent refund when I ordered and returned the wrong size bed! Can't rate this site highly enough. Thank you, Charley Chau!”

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Posted 3 years ago

Hi Lesley, I'm so pleased to see you are dogs are so happy with their bed, and that you are happy too! Thank you so much for taking the time to post a review.

Posted 2 years ago

“Nice website with the main product information displayed. Communication was great and the unboxing experience was nice with a personalised touch. You can feel that the company cares about its customers and more importantly about the dogs' needs and wellbeing.”

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Posted 3 years ago

“This was my second purchase of a replacement snuggle sack cover after the original had finally worn out after many years of use, just goes to show how well made and durable the products are. Well worth the investment. Upon ordering I made a mistake when entering the delivery address a quick email to Charley Chau rectified the error swiftly and my order was received the next day. Fabulous service.”

Charley Chau 5 star review on 26th July 2022

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Posted 3 years ago

Thank you so much for taking the time out to review your bed, and for including the adorable photo, it's always lovely to see the beds in their new homes!

Posted 2 years ago

“My terriers just love these beds. We’ve had several over the years. Great that they can be washed so easily and spare covers are so practical. Beautifully made, and even though they’re not cheap, they are totally worth the expense.”

Charley Chau 5 star review on 25th July 2022

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Posted 3 years ago

Thank you so much for taking the time to review and posting the very cute photos! Really great to hear you are so happy with your beds!

Posted 2 years ago

“This is our 7th bed purchase - no, not because we have 7 whippets, we have 2 but, they need one in every room don't they?”

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Posted 3 years ago

So fantastic to know that your whippets will be comfortable and cosy in every room! Thanks so much for taking the time to review, its very much appriciated!

Posted 2 years ago

“We love Charley Chau products!”

Charley Chau 5 star review on 18th July 2022

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Posted 3 years ago

Thank you so much for your review, so glad you love our products, and what a gorgeous photo! Happy snuggling.

Posted 2 years ago

Charley Chau is rated 4.9 based on 1,689 reviews