Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road, Manchester, Lancashire
Rating: 4.91

4.9 Rating 1,759 Reviews

97 %

of reviewers recommend Charley Chau

About Charley Chau:

Charley Chau are award-winning British designers, specialising in creating exceptional luxury dog beds and dog blankets that are designed for sublime comfort, beautiful interior styling and unbeatable performance over time.

Since 2010, our work has been informed by intelligent design to create the unique Charley Chau collection of dog beds and blankets, with happy customers in over 60 countries around the world.

We are so proud that Charley Chau is trusted by so many discerning dog lovers to keep their dogs in the comfort all dogs deserve.

Visit Website

Phone:

0161 848 8702

Email:

hello@charleychau.com

Location:

Unit F, The Courts,
Kestrel Road,
Manchester
Lancashire
M17 1SF

Write Your review

Tell us how Charley Chau made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Charley Chau 5 star review on 26th January 2026

Charley Chau 5 star review on 6th December 2025

Lynne L

463

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a dog bed from charley chau 6ish years ago and my dog cannot be without his bed. So 2 more beds Purchased. A* service throughout.”

Charley Chau 5 star review on 14th October 2022

Helpful Report

Posted 3 years ago

Hi Alice! Thanks so much for buying from us again, as a small business, it's fantastic that we have returning customers like you. And what a gorgeous hound you have there! Kerry

Posted 3 years ago

“Brilliant prices next day delivery what more could you want”

Helpful Report

Posted 3 years ago

Hi Paul, Thanks so much for taking the time out to post a review, always great to see happy customers! Kerry

Posted 3 years ago

“I’ve been a customer of Charley Chau for several years, and they are always efficient, helpful and friendly. Delivery is prompt and the product is great.”

Charley Chau 5 star review on 11th October 2022

Helpful Report

Posted 3 years ago

Hi Christine, Thank you so much for your review, it makes us so happy to have so many returning customers. And wow, what a gorgeous photo! Kerry

Posted 3 years ago

“Beautiful made, beautifully wrapped in beautiful colour papers. Just Purfect 😊😊”

Helpful Report

Posted 3 years ago

Hi Jacquie, Thanks so much for taking the time to post a review, it's great to hear you are happy with your purchase! Kerry

Posted 3 years ago

“The dog bed and blanket arrived very quickly. The dog bed is beautiful and the blanket is wonderful. To top it all I purchased these items in the sale so this was an added bonus.”

Helpful Report

Posted 3 years ago

Hi Julia! I'm very glad you love your bed & blanket, thanks so much for shopping with us and taking the time out to post a review. Kerry

Posted 3 years ago

“Otto loves his new winter snuggle sack!”

Charley Chau 5 star review on 8th October 2022

Helpful Report

Posted 3 years ago

Otto looks very cosy in his Winter Warm Bed! Thanks so much for taking the time to post a review, I hope Otto has lots of happy snuggles in his bed. Kerry

Posted 3 years ago

“Great dog bed as always. Lovely colour.”

Helpful Report

Posted 3 years ago

Hi Margaret, thanks so much for taking the time out to post a review, so glad you are happy with your purchase! Kerry

Posted 3 years ago

“Love our cozy envelope bed for my two wee girls. Very well made! Should last for many years!!!”

Helpful Report

Posted 3 years ago

Thank you so much for the gorgeous video, it's always fantastic to see Charley Chau beds being enjoyed!

Posted 3 years ago

“Despite some supply delays, the team have done a great job at keeping me informed throughout and provided great service. Special thanks to Chloe!”

Charley Chau 5 star review on 6th October 2022

Helpful Report

Posted 3 years ago

Hi Chloe, Thank you so much for your patience and taking the time out to post a review. I'm so glad that your gorgeous hound is happy and snuggling already. I'll pass on the message to Chloe, she will be thrilled! Kerry

Posted 3 years ago

“Perfect for my little sausage!!”

Helpful Report

Posted 3 years ago

Hi Hayley! Thanks so much for your five star review, very glad that your little sausage dog is happy!

Posted 3 years ago

“The Day mattress is amazing i also ordered a matching comforter,parcel arrived very well packed. The quality and service from Charlie Chau is outstanding”

Helpful Report

Posted 3 years ago

So glad to hear that you are loving your day bed and comforter! Thanks so much for taking the time to post a review, it's always very much appreciated.

Posted 3 years ago

“great product. Super filled so should keep my arthritic spaniel comfy in bed. Good service and arrived promptly.”

Helpful Report

Posted 3 years ago

Thanks so much for your review, we hope your lovely spaniel enjoys their bed!

Posted 3 years ago

“Fabulous customer service when I mistakenly ordered the small and needed to exchange for the medium. Clearly a small business where the owner truly cares.”

Charley Chau 5 star review on 29th September 2022

Helpful Report

Posted 3 years ago

Hi Imogen, This is so lovely to hear, we are a very small business so every review like this means a lot! Thank you for posting the gorgeous photo too! The Charley Chau Team x

Posted 3 years ago

“Quite expensive but so worth it! I got a small size winter snuggle bed for my 2 tiny mini dachshunds who just fit in. It arrived in 2 days, very well made, sumptuous and snuggly! They love it. Thanks 😊”

Helpful Report

Posted 3 years ago

Very glad to hear your two dachshunds approve of their snuggle bed! Thanks so much for taking the time to review, it's always very much appreciated.

Posted 3 years ago

“I have bought several things from Charley Chau ,and have found their friendly and efficient service wonderful .My 3 whippets LOVE their snuggle beds”

Helpful Report

Posted 3 years ago

This is so fantastic to hear, thanks so much Bridget!

Posted 3 years ago

“Fast delivery, and a really lovely, high quality bed that all the dogs are loving! Will definitely purchase again!”

Charley Chau 5 star review on 24th September 2022

Helpful Report

Posted 3 years ago

Hi Gemma, I've loved seeing the dogs in the bed on Instagram! What a gorgeous setup you have. Thanks so much for taking the time out to review.

Posted 3 years ago

“I was hesitant to purchase due to the cost, but finally for Coco’s birthday (and at the urging of a friend who has 3 of these…) I bought a snuggle bed. I can’t believe I waited. It’s worth every penny or pound. The fabric quality is incredible and it’s so well made. Love it…..and now my sister in law is buying one as well!”

Helpful Report

Posted 3 years ago

Hi Lorraine, I'm so glad to hear you are happy with your Snuggle Bed purchase! It looks like Coco loves it too! x

Posted 3 years ago

“Great quality product and friendly, efficient service. Love Charley Chau products and looking forward to buying our new blue whippet puppy her winter wardrobe from you!”

Helpful Report

Posted 3 years ago

That's great to hear Gill, thanks so much for your review!!

Posted 3 years ago

“"We just love our ducky donuts" say Luna the Saluki and Otto the Sloughi. Both dogs are snug as bugs and our house is beautifully peaceful. Thank you very much for them and for your lovely, personal service”

Charley Chau 5 star review on 22nd September 2022

Helpful Report

Posted 3 years ago

Hi Richenda What gorgeous hounds! Very glad to hear they are happy with their Ducky Donut Beds, and thank you so much for reviewing and posting this fab photo. Charley Chau x

Posted 3 years ago

“Beautifully made, and it is a really lovely shade of green. Max is still getting used to the upgrade.. but he seems to like it! We probably could have gone for the medium, but it means there's room for him to stretch out. :)”

Helpful Report

Posted 3 years ago

Oh Max, you are a little bit gorgeous! We are so glad that you are enjoying your snuggle bed. x

Posted 3 years ago

Charley Chau is rated 4.9 based on 1,759 reviews