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Chapelle Jewellery Reviews

4.7 Rating 2,826 Reviews
94 %
of reviewers recommend Chapelle Jewellery
4.7
Based on 2,826 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Chapelle Jewellery Reviews
Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Anonymous
Anonymous  // 01/01/2019
“This Website offers great prices for such high. Quality items. Very easy to find something nice for Christmas and my item arrived when it said it would!”
Helpful Report
Posted 10 years ago
Thank you for taking the time to leave us feedback and I am so glad that you are pleased with our service. I hope the watch is well received at Christmas! Kind regards, Gabby
Posted 10 years ago
“Seamless and good service”
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Posted 10 years ago
“Chapelle state that all their jewellery is new and not second hand. The watch we received was scratched on the back where there is usually a protective piece of plastic and the box was battered, also as if it had been used before!”
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Posted 10 years ago
Thank you for your feedback. I would like to assure you that all of our jewellery and watches are brand new and not second-hand. The watch that you have purchased is an old line, which was why it has such a massive reduction and may be why the plastic is missing but it certainly should not be scratched. If you would like to return it we would be happy to take a look for you, even if it has been worn. Kind regards, Gabby
Posted 10 years ago
“Fast delivery and communications”
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Posted 10 years ago
“V good”
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Posted 10 years ago
I am glad you are happy. That you for your feedback and I hope that this lovely set is well received on Christmas Day! Kind regards, Gabby
Posted 10 years ago
“Arrived quickly and customer services were prompt with my exchange”
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Posted 10 years ago
I am glad you are happy with our service. I would also like to assure you that all of our 9ct gold bracelets are genuine gold and hallmarked appropriately according to all the proper UK regulations. Kind regards, Gabby
Posted 10 years ago
“Great value and quick delivery”
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Posted 10 years ago
“Excellent customer service”
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Posted 10 years ago
“Good service quick delivery”
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Posted 10 years ago
“plenty of choices too pick good range,arrived within 2daysloo”
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Posted 10 years ago
I am glad to hear you are happy with our service and the Radley set you chose. I hope it is well received and that you have a lovely Christmas. Kind regards, Gabby
Posted 10 years ago
“Fast, efficient and excellent service”
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Posted 10 years ago
“First class service most helpful in every way and best price saved loads”
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Posted 10 years ago
“Great”
Helpful Report
Posted 10 years ago
Thank you for taking the time to leave feedback. I am so glad that we were able to help and I hope you can continue to enjoy your watch for a long time to come! Kind regards, Gabby
Posted 10 years ago
“Very nice watch and very good customer service. Had concerns regarding warranty and they addressed it very quickly. Have no complaints.”
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Posted 10 years ago
“its was fine except for being pestered about leaving feedback”
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Posted 10 years ago
“An easy to use website, and the order arrived within a few days”
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Posted 10 years ago
“Very pleased,my watch was delivered early,would definatly recommend chapelle jewellery,I would shop with them again,thankyou”
Helpful Report
Posted 10 years ago
I'm so glad your watch arrived quickly. Our team work very hard to ensure orders are dispatched as quickly as possible, especially at this time of year, and it is lovely to know that it is appreciated. Many thanks for getting in touch. Kind regards, Gabby
Posted 10 years ago
“Item that was ordered came on time and was all as described very happy”
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Posted 10 years ago
“Excellent product, super fast delivery.”
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Posted 10 years ago
“Great price and very prompt delivery”
Helpful Report
Posted 10 years ago
Chapelle Jewellery is rated 4.7 based on 2,826 reviews