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Chapelle Jewellery Reviews

4.7 Rating 2,826 Reviews
94 %
of reviewers recommend Chapelle Jewellery
4.7
Based on 2,826 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Chapelle Jewellery Reviews
Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Anonymous
Anonymous  // 01/01/2019
“Great service ,so helpful”
Helpful Report
Posted 11 years ago
Thank you for leaving us such positive feedback. I will ensure the customer service department are made aware of your comments and I am sure they will be really pleased to hear you were happy with the customer service you received. I am pleased to hear the gift was well received and do get in touch if we can be of any assistance in the future. Kind regards Sarah
Posted 10 years ago
“Quality products at affordable prices, that are easily ordered & quickly delivered.”
Helpful Report
Posted 11 years ago
Thank you taking the time to leave us such positive feedback. I am pleased to hear you are happy with the service and delivery and the discount prices on all our jewellery. Please contact us if we can be of any assistance in the future. Kind regards Sarah
Posted 10 years ago
“Efficient and good service”
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Posted 11 years ago
“Very fast shipping and very good communication”
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Posted 11 years ago
“service was very good ordered it late at night received 2 days later brilliant”
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Posted 11 years ago
“Excellent service”
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Posted 11 years ago
“Great Customer service and good prices and I'm very pleased with my purchase”
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Posted 11 years ago
Thank you so much for leaving us such positive feedback. It's great to hear that you are happy with the service you received and our discount Diesel watches. Do get in touch if we can be of any assistance in the future. Kind regards Sarah
Posted 10 years ago
“Prompt service and excellent communication.”
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Posted 11 years ago
Thank you for leaving us positive feedback. It's great to hear you are happy with your Hot Diamonds rings. Keep an eye on our website as we are always adding new discount Hot Diamonds jewellery to our range! Do get in touch if we can be of any assistance. Kind regards Sarah
Posted 10 years ago
“I have found them to give a very good service.”
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Posted 11 years ago
Service rating :I am sorry to hear the outer box was damaged. If you would like to email customerservices@chapelle.co.uk with your order number and details the team will be happy to assist you. Kind regards Sarah
Posted 10 years ago
“I have found them to give a very good service.”
Helpful Report
Posted 11 years ago
I am sorry to hear the outer box was damaged. If you would like to email customerservices@chapelle.co.uk with your order number and details the team will be happy to assist you. Kind regards Sarah
Posted 10 years ago
“Very helpful lady took my order. Received promptly and very happy with it. Great price also!”
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Posted 11 years ago
Thank you for letting us know you are happy with the service you received and with our discount prices on Casio G-Shock watches. Do get in touch if we can be of any assistance in the future. Kind regards Sarah
Posted 10 years ago
“An excellent smooth purchase”
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Posted 11 years ago
Thank you for leaving us feedback. I am pleased to hear you were happy with the order process and our fantastic prices on discount Radley watches. Do contact us if we can be of any assistance in the future. Kind regards Sarah
Posted 10 years ago
“Very quick to arrive”
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Posted 11 years ago
“Really efficient service”
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Posted 11 years ago
“Excellent service”
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Posted 11 years ago
“Excellent service”
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Posted 11 years ago
“Arrived on time. Excellent service. Thank you.”
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Posted 11 years ago
“Great, ignore returns not Chaperelle, it was another shop. Tour service was fantastic...Sorry”
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Posted 11 years ago
“Waiting for Returns Note to send ring back. Phoned 24th July Now 28th and no sign of it online YET.”
Helpful Report
Posted 11 years ago
Thank you for your feedback. I am sorry you have not received a returns note. When you received your order in the post there were two sheets of paper, one is the returns note with our returns address. This just needs attaching to the parcel and then we recommend you return the item using a Royal Mail signed for service to insure it whilst it is in the postal system. In case you do not have the paperwork I will email you a copy of both sheets this morning. Kind regards Sarah
Posted 10 years ago
“Quick delivery although wasn't able to track it, don't know if that was a Royal Mail issue though.”
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Posted 11 years ago
Chapelle Jewellery is rated 4.7 based on 2,826 reviews