Chapelle Jewellery Reviews

Name: Chapelle Jewellery
Address: 24 Park Road, Uxbridge, London, London Borough of Hillingdon
Rating: 4.70

4.7 Rating 2,826 Reviews

94 %

of reviewers recommend Chapelle Jewellery

4.7

Based on 2,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Chapelle Jewellery 4 star review on 19th March 2018

Chapelle Jewellery 3 star review on 24th January 2018

Chapelle Jewellery 5 star review on 29th December 2017

Chapelle Jewellery 4 star review on 19th December 2017

Chapelle Jewellery 3 star review on 9th November 2017

K Krause

Chapelle Jewellery 5 star review on 4th November 2017

Chapelle Jewellery 5 star review on 11th October 2017

J Leighton

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service good price fast delivery”

Helpful Report

Posted 9 years ago

“Excellent price on first class product. Rapid and efficient delivery...what more could you ask?”

Helpful Report

Posted 9 years ago

“It was so simple to use your web site as I am 66 it was for my wifes 60th birthday and I all went so well Thank You.”

Helpful Report

Posted 9 years ago

“Very fast shipping perfect communication great watch!”

Helpful Report

Posted 9 years ago

“It's a birthday present”

Helpful Report

Posted 9 years ago

“I had ordered a watch for my sisters birthday and was anxious it wouldnt be delivered on time due to the easter bank holidays. I wrote a message through to customer service asking what stage my delivery is at and got a very quick reply by a very kind and friendly Conor who told me it had already been dispatched alongside the details of the delivery and hoped it would be with me on time. The package arrived before I left work on the morning of my sisters birthday. Quick delivery and excellent customer service. Overall very impressed. The watch is beautiful and my sister was thrilled.”

Helpful Report

Posted 9 years ago

“Excellent price, very quick postal service. Would use again without a second thought.”

Helpful Report

Posted 9 years ago

“watch works, quick delivery”

Helpful Report

Posted 9 years ago

“quality product at a good price. excellent delivery time.”

Helpful Report

Posted 9 years ago

“Found a watch that the wife loved for half the RRP, (but don't tell her that!!) bought it with ease being a computer illiterate oldie and it was delivered within two days. Not used you guys before but will be back for sure!! Thanks for making an old man very happy, hopefully the wife will be happy too when she gets her watch, just waiting for the right moment!!”

Helpful Report

Posted 9 years ago

“Easy to use website. Very quick delivery.”

Helpful Report

Posted 9 years ago

“Beautiful watch - best price by far. Great service and delivery - well packed and prompt. Thank you”

Helpful Report

Posted 9 years ago

“The service received was excellent and the product arrived quickly and at a great price. Would definitely use Chapelle again”

Helpful Report

Posted 9 years ago

“Loving the lime green casio ! Fun and retro !”

Helpful Report

Posted 9 years ago

We're so pleased you love your watch! We hope to deal with you again in the near future. All the best, Chapelle Jewellery

Posted 9 years ago

“I bought a watch which was nice but too large for my small wrists. I immediately returned the item for a refund and within 24 hours Chapelle Customer Services had a. offered to help in any weay they could & b. Refunded me my money. Great Customer Service= 5 Star Rating & One Happy Customer!”

Helpful Report

Posted 9 years ago

Thank you for your great review! We're so pleased you're happy with the service you have received - we love to know when we're getting it right! Hopefully we get to deal with you again in the near future. All the best, Chapelle Jewellery

Posted 9 years ago

“Indeed what went wrong, made a special trip to the closest branch (Swindon) having seen this ring on the website, given it was to be a valentine present. The applicable size wasn't available so order it on line. My wife finally received the ring after much chasing last week (Mid. April !).”

Helpful Report

Posted 9 years ago

We're really sorry to read your review. After taking a look in to your order we can see that you were informed that we unfortunately didn't have the size you required available for immediate dispatch but we were however, receiving a delivery by the end of March which you were willing to wait for. In this time we were transferring over to a new head office system which did unfortunately cause a slight delay in dispatch and we can't apologise enough for this. As an apology we did refund your postage and ensured the ring was posted out as soon as possible when it arrived. Please again accept our most sincere apologies for the disappointment caused and were so sorry we failed to meet your expectations on this occasions. All the best, Chapelle Jewellery

Posted 9 years ago

“Prompt dispatch and product exactly as described”

Helpful Report

Posted 9 years ago

Thank you for the kind review. We're pleased to hear your order was exactly what you expected and arrives promptly. All the best, Chapelle Jewellery

Posted 9 years ago

“Easy to order and very quick on receiving the goods”

Helpful Report

Posted 9 years ago

Thanks for your positive review. We're so happy to hear you're pleased with your purchase and the delivery. All the best, Chapelle Jewellery

Posted 9 years ago

“Quick delivery,good quality,am very happy”

Helpful Report

Posted 9 years ago

We're so pleased to hear you're happy with your purchase. We hope to deal with you again in the near future. All the best, Chapelle Jewellery

Posted 9 years ago

“Excellent service with prompt reply's and great price.”

Helpful Report

Posted 9 years ago

Thank you for your kind review, we're so pleased to hear you're happy with your purchase. All the best, Chapelle Jewellery

Posted 9 years ago

Chapelle Jewellery is rated 4.7 based on 2,826 reviews