Chapelle Jewellery Reviews

Name: Chapelle Jewellery
Address: 24 Park Road, Uxbridge, London, London Borough of Hillingdon
Rating: 4.70

4.7 Rating 2,826 Reviews

94 %

of reviewers recommend Chapelle Jewellery

4.7

Based on 2,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Chapelle Jewellery 4 star review on 19th March 2018

Chapelle Jewellery 3 star review on 24th January 2018

Chapelle Jewellery 5 star review on 29th December 2017

Chapelle Jewellery 4 star review on 19th December 2017

Chapelle Jewellery 3 star review on 9th November 2017

K Krause

Chapelle Jewellery 5 star review on 4th November 2017

Chapelle Jewellery 5 star review on 11th October 2017

J Leighton

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the actual watch i purchased. Service and delivery were good. However i have already had to pay for a new battery to be fitted.”

Helpful Report

Posted 9 years ago

Thank you for your feedback and I am sorry to hear the battery ran out so soon after purchase. As we deal in clearance lines we can be never be sure how long the battery has been in the watch before we sell it. This is why we guarantee batteries for the first year after purchase and will replace the battery free of charge within this time.

Posted 9 years ago

“I love all. Your jewellery and watch's”

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Posted 9 years ago

Really pleased to hear you like our range. Please do keep an eye on our website as we guarantee savings of at least 30% off the RRP all year round.

Posted 9 years ago

“Excellent service I would highly recommend your company thanks again”

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Posted 9 years ago

It is great you hear you would recommend us and thank you for taking the time to leave us such positive feedback.

Posted 9 years ago

“Well packaged, watch as described.”

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Posted 9 years ago

Thank you for leaving feedback, I do hope that the watch is well received by the lucky recipient on his birthday. Kind regards, Gabby

Posted 9 years ago

“Very nice product in reasonable price”

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Posted 9 years ago

“Perfect Service!”

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Posted 9 years ago

I am sorry you were unhappy with the POLICE strap but pleased we were able to order a new one for you. If we can be of any assistance in the future do get in touch. Kind regards, Sarah

Posted 9 years ago

“Beautiful piece of jewellery, just as described.”

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Posted 9 years ago

Thank you for taking the time to leave us feedback. It's great to hear our description was accurate and you are happy with your purchase. Get in touch if we can be of any assistance in the future.

Posted 9 years ago

“Delighted with my purchase. Would totally recommend as very good value for money.”

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Posted 9 years ago

I am so pleased to hear you are happy with your purchase and would recommend us! Thank you for leaving us feedback and do keep your eye on our website as we are constantly adding to our range and guarantee discounts of at least 30% off the RRP all year round.

Posted 9 years ago

“Great customer service - not seen often enough. Fast delivery and a wonderful product. My granddaughter loved it.”

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Posted 9 years ago

I am really pleased to hear you were happy with the customer service you received and I will pass your comments on to the team. Thank you for leaving feedback.

Posted 9 years ago

“Excellent”

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Posted 9 years ago

“What a wonderful company to deal with, excellent communication and very prompt service . Will most definitely use again . First class service , thankyou .”

Helpful Report

Posted 9 years ago

Thank you so much for your kind comments. I am really pleased to hear you were happy with your experience of shopping online at Chapelle Jewellery. Please do keen an eye on our website as we are always adding new Hot Diamonds products with savings of up to 50% off the RRP. If we can help in the future please do get in touch. Kind regards, Sarah

Posted 9 years ago

“Delivery was quick and product was well packaged”

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Posted 9 years ago

“Excellent service and fast delivery”

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Posted 9 years ago

Thank you for your feedback and I am really pleased that you were happy with your purchase. If we can be of any assistance in the future please do get in touch. Kind regards, Sarah

Posted 9 years ago

“Based on first watch: was dead on arrival, watch strap was not securing and failing to stay on wrist, website details of size of strap was incorrect.”

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Posted 9 years ago

Once again, we are so sorry that the problem with your first watch was missed upon dispatch. I do assure you that this is a very rare occurrence. I can see that the replacement has now been delivered and signed for. Could you please let us know if you are happy with your new watch or if there is anything further we can do? Kind regards, Gabby

Posted 9 years ago

“Very good servive”

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Posted 9 years ago

“wonderful company, very correct, fast transportation with excellent packaging. I recommend it strongly.”

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Posted 9 years ago

So glad to hear you are happy and enjoying your beautiful new watch! Do keep an eye on our site for more great deals on Citizen watches in future and let us know if we can be of any assistance. Kind regards, Gabby

Posted 9 years ago

“Fast delivery”

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Posted 9 years ago

“good service”

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Posted 9 years ago

“The service was excellent.”

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Posted 9 years ago

Thank you for leaving such lovely feedback. I am so glad you were pleased with our service and your beautiful new earrings. Do get in touch if we can be of any further assistance in future. Kind regards, Gabby

Posted 9 years ago

“none”

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Posted 9 years ago

Chapelle Jewellery is rated 4.7 based on 2,826 reviews