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Chapelle Jewellery Reviews

4.7 Rating 2,826 Reviews
94 %
of reviewers recommend Chapelle Jewellery
4.7
Based on 2,826 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Chapelle Jewellery Reviews
Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Anonymous
Anonymous  // 01/01/2019
“Fast efficient overall superb service”
Helpful Report
Posted 11 years ago
“Great price and great customer service and speedy delivery.”
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Posted 11 years ago
Thank you for taking the time to leave us such positive feedback. I am really pleased your daughter is happy with the watch and strap and that you were happy with your experience of shopping online with Chapelle. Do get in touch if we can help at all in the future. Kind regards Sarah
Posted 10 years ago
“Excellent efficient friendly telephone/email service”
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Posted 11 years ago
“Great service, very quick delivery, well packaged, item as described, would definitely use again.”
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Posted 11 years ago
“:)”
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Posted 11 years ago
“Prompt delivery and packaged well.”
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Posted 11 years ago
“amazing quality and quick delivery”
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Posted 11 years ago
“Excellent!”
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Posted 11 years ago
“Excellent!”
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Posted 11 years ago
“Fast and efficient”
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Posted 11 years ago
“Everything delivered quickly as promised.”
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Posted 11 years ago
“First time customer - just an easy, hassle free online purchase. Specifically was looking for Blue Lace Agate & a dragonfly - found them both in a very reasonably priced delicate pendant. Will be now one of the sites I browse through periodically.”
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Posted 11 years ago
Thank you so much for leaving us such positive feedback. It is great to hear you are happy with your experience of shopping online at Chapelle. We guarantee savings of at least 30% off the RRP across our entire range of jewellery and watches so do pop back in the future to make the most of the great savings on offer. If we can be of any assistance please do get in touch. Kind regards Sarah
Posted 10 years ago
“prompt delivery!!!Excellent price and service.”
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Posted 11 years ago
“Transaction was easy and dispatch was fabulous. So pleased I've ordered again.”
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Posted 11 years ago
Thank you for your positive comments and I'm pleased to hear you were happy with your experience of shopping online with Chapelle. We are currently in the process of taking 360 degree videos of all of our watches which will show the clasps; I am sorry this was not done in time for your order though. I will also pass on your comments about knowing the weight of the item to the relevant team here. Please do contact us if we can be of any assistance in the future. Kind regards Sarah
Posted 10 years ago
“Excellent customer service and arrived early.”
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Posted 11 years ago
“Great service, good price and fast delivery”
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Posted 11 years ago
“Items much smaller than on than appeared e website. Pictures not true to size”
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Posted 11 years ago
Thank you for your comments. We understand that it is hard to get an idea of the size of the item from the photograph so we do have the jewellery dimensions listed in the table of details for the earrings. If the items are unsuitable and still sealed in the bag then please do return them for a refund or an exchange. Kind regards Sarah
Posted 10 years ago
“Items much smaller than on than appeared e website. Pictures not true to size”
Helpful Report
Posted 11 years ago
Thank you for your comments. We understand that it is hard to get an idea of the size of the item from the photograph so we do have the jewellery dimensions listed in the table of details for the earrings. If the items are unsuitable and still sealed in the bag then please do return them for a refund or an exchange. Kind regards Sarah
Posted 10 years ago
“Excellent service, exceptionally quick delivery and great value for money.”
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Posted 11 years ago
“Very good all round”
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Posted 11 years ago
Chapelle Jewellery is rated 4.7 based on 2,826 reviews