Chapelle Jewellery Reviews

Name: Chapelle Jewellery
Address: 24 Park Road, Uxbridge, London, London Borough of Hillingdon
Rating: 4.70

4.7 Rating 2,826 Reviews

94 %

of reviewers recommend Chapelle Jewellery

4.7

Based on 2,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Chapelle Jewellery 4 star review on 19th March 2018

Chapelle Jewellery 3 star review on 24th January 2018

Chapelle Jewellery 5 star review on 29th December 2017

Chapelle Jewellery 4 star review on 19th December 2017

Chapelle Jewellery 3 star review on 9th November 2017

K Krause

Chapelle Jewellery 5 star review on 4th November 2017

Chapelle Jewellery 5 star review on 11th October 2017

J Leighton

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

Helpful Report

Posted 12 years ago

“Quick and efficient service, easy website”

Helpful Report

Posted 12 years ago

“Good quaity for a reasonable price”

Helpful Report

Posted 12 years ago

“Helpful when I rang up ..... twice! Fantastic fast service.”

Helpful Report

Posted 12 years ago

“Great service, will use again”

Helpful Report

Posted 12 years ago

“I have purchased quite a few items from chapelle jewelry this includes your stores and am very pleased with the items that I have”

Helpful Report

Posted 12 years ago

“Very happy”

Helpful Report

Posted 12 years ago

“Service excellent goods arrived on time able to track and we'll packaged”

Helpful Report

Posted 12 years ago

“Thank you. I am happy with your reply”

Helpful Report

Posted 12 years ago

“Love the ring! Thanks very much”

Helpful Report

Posted 12 years ago

“The rotary price of the watch was the most competitive at the time of purchase online. It arrived on time.The manufacturer warranty card was not stamped by Chappell to indicate the date of purchase.”

Helpful Report

Posted 12 years ago

Thank you for your positive feedback. As we offer a returns policy online we do not stamp the warranty cards in case the customer changes their mind, however I would like to assure you that your sales invoice and receipt act as proof of purchase and should be kept with the warranty card. If you do need to send your watch to Rotary under the terms of the warranty, then a copy of your receipt or sales invoice should be sent in with the warranty card as this displays the date of purchase. Do contact us if you have any queries. Kind regards Sarah

Posted 10 years ago

“Very helpful, fantastic customer service”

Helpful Report

Posted 12 years ago

“Very helpful, fantastic customer service”

Helpful Report

Posted 12 years ago

“Very quick delivery. Much faster than expected. Bit pointless having a tracking no though as every time I tried to track the item I got a message saying 'no info'. Still saying that when the parcel was delivered.”

Helpful Report

Posted 12 years ago

Thank you for your feedback. We are always looking at ways to improve our website and customer feedback is very important to us. We are currently updating the site to include jewellery dimensions to ensure the customer knows the size of the item they are purchasing; I am sorry that this has not been completed in time for your order. If you are unhappy with your order you can return it for an exchange or refund within 21 days as long as the sealed bag is intact and the items are in a brand new condition. Kind regards Sarah

Posted 10 years ago

“Very quick service”

Helpful Report

Posted 12 years ago

“Emma couldn't have been more helpful helping us organise a suitable delivery date, she went the extra mile, thank you”

Helpful Report

Posted 12 years ago

“Really good service and quick delivery”

Helpful Report

Posted 12 years ago

“Great site to deal with fast delivery and great prices.”

Helpful Report

Posted 12 years ago

“Good value for money!”

Helpful Report

Posted 12 years ago

“The customer service team were absolutely fantastic and so helpful . thank u soo much Trish”

Helpful Report

Posted 12 years ago

Chapelle Jewellery is rated 4.7 based on 2,826 reviews