Chapelle Jewellery Reviews

Name: Chapelle Jewellery
Address: 24 Park Road, Uxbridge, London, London Borough of Hillingdon
Rating: 4.70

4.7 Rating 2,826 Reviews

94 %

of reviewers recommend Chapelle Jewellery

4.7

Based on 2,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Chapelle Jewellery 4 star review on 19th March 2018

Chapelle Jewellery 3 star review on 24th January 2018

Chapelle Jewellery 5 star review on 29th December 2017

Chapelle Jewellery 4 star review on 19th December 2017

Chapelle Jewellery 3 star review on 9th November 2017

K Krause

Chapelle Jewellery 5 star review on 4th November 2017

Chapelle Jewellery 5 star review on 11th October 2017

J Leighton

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time and at best price”

Helpful Report

Posted 10 years ago

Citizen watches are always good quality, as you already seem to know, but I'm glad you were also happy with the speed and value of our service. Kind regards Gabby

Posted 9 years ago

“Brilliant customer service and company couldn't fault them in any way have recommended to family and friends”

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Posted 10 years ago

That is so lovely, thank you so much for your kind words. I will make sure they are passed on to our web team as they will be so glad to hear of your brilliant feedback. Kind regards Gabby

Posted 9 years ago

“very good service”

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Posted 10 years ago

Thank you so much for your feedback. I hope you enjoy your lovely new ring or that it is well-received if being given as a gift. Kind regards Gabby

Posted 9 years ago

“Very helpful”

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Posted 10 years ago

I think our Canadian Ice range is stunning so I am really glad to hear you like the ring you chose. Do get in touch if we can be of any further assistance in future. Kind regards Gabby

Posted 9 years ago

“Excellent company to deal with, service was second to non.”

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Posted 10 years ago

Thank you for your excellent feedback, I am so glad to hear you have had such a positive experience and I hope you shop with us again in future. Kind regards Gabby

Posted 9 years ago

“The customer service at chapelle is second to none, although I initially had a problem with the product I had purchased this was dealt with speedily and respectfully by Emma from the customer service team and I am now fully satisfied with the product. I will definitely shop there in the future. Gary Clarke”

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Posted 10 years ago

Thank you so much for such positive feedback. I am very glad to hear that you are so happy with the service received and I shall make sure to pass on your kind words to Emma. Kind regards Gabby

Posted 9 years ago

Helpful Report

Posted 10 years ago

Thank you so much for such positive feedback. I am very glad to hear that you are so happy with the service received and I shall make sure to pass on your kind words to Emma. Kind regards Gabby

Posted 9 years ago

“Very good.”

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Posted 10 years ago

Thank you for taking the time to leave us feedback on your experience. I am glad to hear that you are so happy with both the product and the service received. Kind regards Gabby

Posted 9 years ago

“Excellent support post purchase regarding registering”

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Posted 10 years ago

I'm glad to hear that you are so pleased with the service received and I hope you continue to enjoy your new watch. Kind regards Gabby

Posted 9 years ago

“Customer service team very helpful, and were able to ensure delivery as they were gifts.”

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Posted 10 years ago

Thank you so much for your kind words about the customer service you received and I hope the gifts are both well received. Kind regards Gabby

Posted 9 years ago

“Postage was very quick.”

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Posted 10 years ago

Thank you for your feedback. I'm so glad to hear that you are happy with the service received, however I can see that you only gave your ring a good rating. I just wanted to check there wasn’t a problem I can help you with or some way we could improve our service in future? Kind regards Gabby

Posted 9 years ago

“Really good service and quick delivery :) !!”

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Posted 10 years ago

I'm so pleased you are happy with the speed and quality of our service and I hope you continue to enjoy your new Casio G-Shock watch. Kind regards Gabby

Posted 9 years ago

“Good service, very efficient.”

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Posted 10 years ago

I'm delighted to hear that you are pleased with your new Citizen watch and the service you have received. Do get in touch if we can be of any further assistance. Kind regards Gabby

Posted 9 years ago

“great service”

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Posted 10 years ago

Thanks for getting in touch and giving feedback on your experience. We get new Casio watches throughout the year so do check back soon for more great deals if you are a fan of this brand. Kind regards Gabby

Posted 9 years ago

“The service provided by the customer service team, and especially claire was incredible. This is a brand any individual should be proud to work for!”

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Posted 10 years ago

I think you are going to be pretty pleased with your stunning ring - everyone in our team was admiring it before it was dispatched! I will make sure to pass on your kind words to our customer service team, especially Claire, and I would like to wish you all the best for the future. Kind regards Gabby

Posted 9 years ago

“The service was great, product was delivered in 5 working days. Easy purchase system. 100 % I will check this internet shop in the future.”

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Posted 10 years ago

I'm so glad to hear you are happy with your purchase and the service you received. Our web team work really hard to try and ensure that all orders are fulfilled as quickly as possible so thank you for taking the time to leave such positive feedback on your experience. Kind regards Gabby

Posted 9 years ago

“Goo service”

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Posted 10 years ago

Thank you for your feedback. Do let us know if you feel there is any way we can improve our service or products in future. Kind regards Gabby

Posted 9 years ago

“Easy to order, quick delevery”

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Posted 10 years ago

Thanks for your feedback. It's always nice to hear from our customers, especially when they leave such lovely comments, and I do hope you shop with us again soon. Kind regards Gabby

Posted 9 years ago

“Very Quick Delivery and Excellent Website.”

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Posted 10 years ago

Thank you so much for taking the time to leave such positive feedback about your experience with us and I am so glad to hear that you like your new watch. Do check back for more great deals on Citizen watches in future. Kind regards Gabby

Posted 9 years ago

“Great ordering service online, delivery excellent. Very well packaged.”

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Posted 10 years ago

Service rating :I'm so glad you like our Tree of Life designs and I hope you continue to enjoy wearing your birthday present to yourself! Thank your for taking the time to let us know. Kind regards Gabby

Posted 9 years ago

Chapelle Jewellery is rated 4.7 based on 2,826 reviews