CCTV Empire LTD Reviews

Name: CCTV Empire LTD
Address: Unit 14 Sandbrook Business Park, Sandbrook Way, Rochdale, Manchester
Rating: 4.96

5.0 Rating 384 Reviews

100 %

of reviewers recommend CCTV Empire LTD

5.0

Based on 384 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone

Visit Website

Phone:

01706646000

Email:

sales@cctvempire.co.uk

Location:

Unit 14 Sandbrook Business Park,
Sandbrook Way,
Rochdale
Manchester
OL11 1RY

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CCTV Empire LTD 5 star review on 21st January 2023

Robert Harr****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always top on sales and service, we will not go anywhere else for our CCTV equipment. The guys are second to none, and in this day an age, they make a refreshing change from the norm!”

Helpful Report

Posted 3 days ago

Hi Martin, thank you so much for the fantastic review. It means a lot to hear that our sales and service continue to hit the mark for you. We’re proud of the team and the effort they put in every day, so your feedback really does make a difference. We appreciate your loyalty and look forward to supporting you for many years to come.

Posted 3 days ago

“Excellent service and delivered on time. Well packaged. Thank you”

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Posted 1 week ago

Thank you for your review! we really appreciate it.

Posted 5 days ago

“Ordered a new NVR from CCTV Empire via their website. No issues at all, the unit arrived promptly the following business day and very well packaged.”

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Posted 1 week ago

Hi Daniel, thanks for the Review. We are glad you had a good experience with us.

Posted 5 days ago

“Great service. No hassle to buy a product. Fast delivery”

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Posted 3 weeks ago

Hi Daniel, thanks for the fantastic feedback. We’re really pleased to hear the purchase was smooth and the delivery was fast.

Posted 2 weeks ago

“Very helpful”

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Posted 3 weeks ago

Hi Rog, thanks for the positive feedback. We’re really pleased to hear you found us helpful. We’re here to make it easy to get your system purchased and upn and running.

Posted 2 weeks ago

“Knowledgeable and friendly - excellent customer service - they patiently answered all of my questions. Speedy delivery. Highly recommended.”

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Posted 1 month ago

Hi Reid, Thank you for taking the time to share your experience. We're pleased to hear our customer service team could support you and provide clear answers to your questions. Fast delivery and great service are exactly what we aim for. Your recommendation means a lot to us.

Posted 2 weeks ago

“Customer service is brilliant and very helpful.”

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Posted 1 month ago

Hi, Thank you for the kind words. We're really pleased to hear you found our customer service helpful. We're always here if you need anything.

Posted 2 weeks ago

“I’ve been buying from this company for many years now and would never consider going elsewhere. Competitively priced, but the biggest thing is the tech support they provide, these guys are knowledgeable, capable and helpful, nothing is too much trouble in a world where others simply do not understand the value of good customer service. I’ve been buying from them now since they were in a small shop, I’ve watched them grow and succeed and rightly so but they’ve never lost sight of that attention to detail and great customer service that gave them the success they deserve. Absolutely five star and I’ve sent many others to them as well, I font recommend anyone lightly but I have confidence in them which has grown from years of experiences with them.”

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Posted 1 month ago

Hi Angela, We truly appreciate your long‑standing support and the trust you’ve placed in us over the years. It’s wonderful to hear that our pricing, technical knowledge, and customer service continue to deliver the standard you expect. Growing as a business while keeping our attention to detail has always been important to us, and feedback like yours reassures us we’re on the right path. Thank you for your loyalty and for recommending us to others.

Posted 2 weeks ago

“Great service, always on hand to help.”

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Posted 2 months ago

“Great experience overall. The prices are some of the best you’ll find, offering real value for money. On top of that, the service is excellent—friendly, efficient, and reliable. Highly recommended.”

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Posted 2 months ago

“Cannot fault them, quick delivery as always,”

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Posted 2 months ago

“I have used this company CCTV Empire for personal and business needs for a number of years. The products arrive in a timely manner, but most importantly is the after sales technical support, which is vital and they always engage in a friendly postive helpful manner. Excellent knowledge and support Thank you”

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Posted 3 months ago

“I recently purchased a new hard drive for my NVR. I live locally so I was able to collect it in person the following day. The website is well laid out and the item was very competitively priced. I received excellent customer service from Ben who 'phoned to confirm my order. I would definitely recommend.”

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Posted 4 months ago

“Helpful and great service with competitive prices”

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Posted 4 months ago

“Very pleased with the service recieved from CCTV Empire, particularly the tech support after the purchase. Big shout out for John who patiently solved my tech issues with good humour.”

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Posted 4 months ago

“I’ve been buying from cctv empire for the last five years. John always give brilliant advice and the kit is always delivered promptly the next day, I couldn’t recommend them highly enough!”

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Posted 5 months ago

“Great selection of products at competitive prices. Only criticism is limited delivery choices which are very expensive.”

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Posted 5 months ago

“Amazing service. Ordered just after 4pm so officially missing the next day delivery deadline and it was dispatched immediately and arrived next day. Glad I ordered from CCTV empire!”

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Posted 6 months ago

“I have used CCTV empire before and was generally quite pleased with the quality and pricing. I ordered an Hikvision 4K replacement camera on this occasion. I was a little dubious about the product as the box was quite battered. I removed the Hikvision seal very carefully only to see another seal underneath which had obviously been broken. On removing the camera all seemed okay except the plastic camera front cover was covered in bubbles and had obviously been removed and replaced. If I had the time I would’ve returned the camera for replacement. The camera has now been installed and is working as expected, but I can’t help thinking I have been sent a returns product instead of new.”

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Posted 6 months ago

Hi Stephen, im sorry for your experience this time, we always appreciate the opportunity to learn and grow and are grateful for the feedback. After checking your order i can see you purchased this product from our clearance section labelled as Grade A New - grade A products can be new but may have been opened (for inspection purposes) or have had their box damaged this is reflected in the discount. For your piece of mind your order still comes with a 3year warranty so if any type of issue occurs please contact us directly.

Posted 6 months ago

“An inital problem with making an online payment with my company credit card was quickly sorted by their technical team and the camera's were delivered the following day. Great service at a good price so will definitely be using again.”

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Posted 7 months ago

CCTV Empire LTD is rated 5.0 based on 384 reviews