CCTV Empire LTD Reviews

Name: CCTV Empire LTD
Address: Unit 14 Sandbrook Business Park, Sandbrook Way, Rochdale, Manchester
Rating: 4.96

5.0 Rating 386 Reviews

100 %

of reviewers recommend CCTV Empire LTD

5.0

Based on 386 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat

Visit Website

Phone:

01706646000

Email:

sales@cctvempire.co.uk

Location:

Unit 14 Sandbrook Business Park,
Sandbrook Way,
Rochdale
Manchester
OL11 1RY

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CCTV Empire LTD 5 star review on 21st January 2023

Robert Harr****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used CCTV empire before and was generally quite pleased with the quality and pricing. I ordered an Hikvision 4K replacement camera on this occasion. I was a little dubious about the product as the box was quite battered. I removed the Hikvision seal very carefully only to see another seal underneath which had obviously been broken. On removing the camera all seemed okay except the plastic camera front cover was covered in bubbles and had obviously been removed and replaced. If I had the time I would’ve returned the camera for replacement. The camera has now been installed and is working as expected, but I can’t help thinking I have been sent a returns product instead of new.”

Helpful Report

Posted 8 months ago

Hi Stephen, im sorry for your experience this time, we always appreciate the opportunity to learn and grow and are grateful for the feedback. After checking your order i can see you purchased this product from our clearance section labelled as Grade A New - grade A products can be new but may have been opened (for inspection purposes) or have had their box damaged this is reflected in the discount. For your piece of mind your order still comes with a 3year warranty so if any type of issue occurs please contact us directly.

Posted 8 months ago

“An inital problem with making an online payment with my company credit card was quickly sorted by their technical team and the camera's were delivered the following day. Great service at a good price so will definitely be using again.”

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Posted 8 months ago

“Excellent help via the live chat. Delivery was 2 days product excellent”

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Posted 9 months ago

“Top company, the service is first class from start to finish, even with after service quickly there to help with anything that arises”

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Posted 9 months ago

“Thanks a lot !!! Good staff and equipment !”

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Posted 9 months ago

“Ordered a replacement for my faulty DVR, it was dispatched the same day and was delivered the following day in a well packaged box. CCTV Empire were helpful throughout the purchase process. This is not the first time I have purchased from them, I value there expertise, knowledge and helpfulness.”

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Posted 9 months ago

“I bought the equipment from CCTV and it is fantastic and Ben the assistent was amazing with his professionalism and patience thank you.”

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Posted 10 months ago

“Best pricing I could find around, trade offers and timely response to issues when raised. I am happy dealing with them and would highly recommend them. Thank you CCTV Empire”

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Posted 10 months ago

“Excellent service from beginning to end 👍”

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Posted 10 months ago

“Superb customer service, ordered a newer K-Series HikVision NVR to my old one thinking I’d get better performance and after speaking to customer service I decided to go for the M-Series. Order changed on the day and delivered next day. So glad I went for the M-series, so much better performance, thank you so much!”

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Posted 11 months ago

“Excellent company, always willing to amend orders at the last minute due to amateur mistakes and undecided customers. So glad I changed to the M series NVR, so much better quality and smoother video. Thanks! Always buy from authorised retailers, support is appreciated.”

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Posted 11 months ago

“Same excellent help and service from the CCTV Empire as always.”

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Posted 11 months ago

“Been dealing with this company for around 6 years now, nothing is too much trouble, their customer service is second to none and delivery always on time, if you shop around, stop and buy from here, you will not be disappointed”

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Posted 1 year ago

“These guys are amazing, brilliant technical knowledge and nothing is too much trouble. I've been buying from them for a good few years now, the free tech support I get with purchases means there is no way I will go elsewhere, they are very patient with my limited knowledge and have helped me out again today! Keep up the good work guys in a world where many don't have a great attitude, you guys are a pleasure to work with!”

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Posted 1 year ago

“Great place , both Jon and Ben know there stuff ! Could do with some donuts and beers in the waiting room . Great stuff !”

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Posted 1 year ago

“I had a very good experience with CCTV Empire. Very good technical support and the Hikvision NVR & IP camera exceeded my expectations. I will be purchasing more products in the future. I highly recommend them to anyone looking for quality CCTV kit and excellent service”

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Posted 1 year ago

“Always a pleasure to deal with the guys at CCTV Empire, they always go the extra mile with any valuable help, whether it's choosing the right kit or providing aftersales support.”

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Posted 1 year ago

“Good staff and cool gifts… I like CCTV Empire!!! Recommend”

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Posted 1 year ago

“Used these guys for the past 3 years always helpful and good pricing. Highly recommend them to anyone wanting advice / products.”

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Posted 1 year ago

“Service is excellent! They have been very helpful and keep me updated on my orders. Any issues i have they resolve it same time. I will keep shopping with empire cctv better than other suppliers.”

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Posted 1 year ago

CCTV Empire LTD is rated 5.0 based on 386 reviews