Caresourcer under KareHero Reviews

Name: Caresourcer under KareHero
Address: 128 City Road, London, London Borough of Islington
Rating: 4.80

4.8 Rating 251 Reviews

98 %

of reviewers recommend Caresourcer under KareHero

Company Reviews

Metrics

Info

4.8

Based on 251 reviews


Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I chose a care Sourcer I wanted but I couldn’t get through to them so I left a message. No one called back so I telephoned the help number and soon I got a call from them. The carer came to visit and was very nice but then said the rate specified was an introductory offer and that it will increase by up to £2. I thought that was misleading and had I known I would have contacted another company.”

Helpful Report

Posted 5 years ago

Thank you so much for this feedback, Janet. We have conducted a comprehensive review and will be working with care providers to find ways to prevent this kind of miscommunication in the future. Feedback like this is what helps make Care Sourcer better for everyone, and I appreciate you taking the time.

Posted 5 years ago

“Care sourcer was my starting point as I didn’t have a clue what help was out there. After my initial help request I received 3 offers - one of which fit well with our needs. My only disappointment was in the companies who sent offers based on my completed request but then said they had no availability and another company offered on the hours requested and then said that, due to distance, it wasn’t worth their while to come for less than 2 hours a day ! Sad really”

Helpful Report

Posted 5 years ago

“The request visit times aren't taken into consideration apart from that a good site”

Helpful Report

Posted 6 years ago

Caresourcer under KareHero is rated 4.8 based on 251 reviews