CampusGifts Reviews

Name: CampusGifts
Address: Unit 2E, Woodlands Farm, The Vale, Chesham, Buckinghamshire
Rating: 4.86

4.9 Rating 6,068 Reviews

98 %

of reviewers recommend CampusGifts

About CampusGifts:

CampusGifts is a three-time national-award-winning online gift retailer with a range of over 8,000 fun, fashionable, great value gifts. Launched in 2004, CampusGifts is still inspired by its original purpose: to offer students and the young-at-heart the perfect site on which to find different, fun, and edgy gifts for friends and family, and treats for themselves and their lifestyle, all at affordable prices. Now, more than ten years later, our customer base has grown beyond the campuses to include everyone who enjoys finding genuinely unusual and different gifts.

Visit Website

Phone:

01494 790424

Email:

customerservice@campusgifts.co.uk

Location:

Unit 2E, Woodlands Farm,
The Vale,
Chesham
Buckinghamshire
HP5 3NJ

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CampusGifts 5 star review on 24th April 2024

Wong

CampusGifts 5 star review on 3rd April 2024

Anonymous

CampusGifts 5 star review on 25th March 2024

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CampusGifts 5 star review on 13th March 2024

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189

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I didn’t think my purchase was value for money plus nearly £4.00 postage on top.”

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Posted 3 months ago

“Ordered December 19th and still not received the order the only reason I ordered was because it said online order now and get it b4 Christmas well we on the 1st now and still not received I may aswell cancel now”

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Posted 3 months ago

“Faulty product and was not happy with the company policy on exchange/refund.”

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Posted 1 year ago

“Sadly, the gift still hasn't arrived, so I can't say much more.”

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Posted 1 year ago

“Fraser fir arrived promptly squased up in the most tatty box that had seen better days had to straighteners him out not good for £130 looks good now though”

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Posted 1 year ago

“Pay extra for delivery as it was a birthday present it came 6 days to late”

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Posted 1 year ago

“When the parcel arrived, all of the toys got wet in the rain! Strongly suggest to use some water-proof packages.”

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Posted 1 year ago

“I am sorry to say that I still have not received my order. Please can you help?”

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Posted 1 year ago

Hi, thank you for your review, your order shows as delivered by Royal Mail on 30th August at 9.53, i have emailed the details to you. Kind regards, Rebecca @ customer service

Posted 1 year ago

“Ordered a crimson jellycat santa for my sons first christmas. Really dissapointed on receipt that the wrong item had arrived and no ability for this to be changed as they had ran out of stock. The lady from customer services was very apologetic and pleasant, however no good will gesture given and I now have to print out returns labels and post the item back in order to get a refund when the error was not mine.”

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Posted 2 years ago

Hello, Thank you for your review. We are very sorry that the Santa does not look the same as the one shown on our website with the plain red velvet bow and you have received a Santa with a sparkly bow, regrettably, Jellycat have changed the design. We have of course sent you a pre-paid returns label and customer return request form, please send this back whenever you feel safe to do so. Upon the Santa’s safe return we will contact you once we have refunded the item. Apologies again Kind regards, Charlotte@ customer service

Posted 2 years ago

“Size was not what I expected for the price Disapointed”

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Posted 2 years ago

Hello, thank you for your review, i am sorry to hear that you are disappointed with the Jellycat items you ordered. We do include sizes and dimension of all our items on our website, so that our customers can make informed choices. If you would like to return the bunny and chick for a refund, please contact our customer service and we can advise further. Kind regards, Rebecca @ customer service

Posted 2 years ago

“Ordered gift wrapping and message. No gift wrapping or message provided.”

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Posted 3 years ago

Thank you for your review and photo. I am very sorry to hear that you have not received the gift wrap that you order. I have of course processed a refund for the gift wrap. We apologise for any inconvenience caused. Kind regards Emma @Customer Service

Posted 3 years ago

“I wouldn’t order from there again”

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Posted 3 years ago

Good morning, Thank you for your recent review. I have sent you an email to see if we can help you further with your order, and look to rectify any discrepancies for you. I am sorry for any inconveniences caused. Kind regards, George @ Temptation Gifts

Posted 3 years ago

“The case is good but the elastic that holds the items in has already broken and I have only had it about a week”

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Posted 3 years ago

Hello, thank you for your review, i am very sorry to hear that the manicure case has broken inside. Please email a photo to us and we will of course resolve this for you. Kind regards, Rebecca @ customer service

Posted 3 years ago

“Delivery came quick and everything was find except gumball and linus both had a rip in the back which quickly got bigger. Poor stitching”

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Posted 3 years ago

Hello Abiir, Thank you for your review, we are so sorry to hear that two of the items in your order arrived damaged. We kindly request that you email a photo of the damaged products that you have received to customerservice@campusgifts.com, on receipt we will of course send replacements out to you with our premium delivery service. I apologise for any inconvenience caused and look forward to hearing from you. Kind regards, Chloe Customer Service Campus Gifts

Posted 3 years ago

“It's been less than a month of having purchased The Ted Baker pens from this company and the ink has already run out. My work is predominantly computer based and so the pen isn't used frequently and despite this it run out”

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Posted 3 years ago

Good Afternoon, thank you for review. we are very sorry to hear that the pen you have ordered from us have run out after little use. I can see that you have sent us an email regarding this, to which we have replied requesting photos of the pens in question. Please could I kindly ask for you to reply to our email, and we can look into this further for you and look to rectify this error. Please accept our apologies again for the inconvenience, and we will look to rectify this at the earliest convenience. Kind regards, Customer Services

Posted 3 years ago

“Item arrived in good time but debit card details were not secure as my card was hacked immediately after using CampusGifts.”

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Posted 4 years ago

Dear Lisa, Thank you for your message, be rest assured that we take all security matters seriously.. I have looked at your order and can see you paid via PayPal. As you used PayPal, our system will never have seen your card details. as this is all handled completely by PayPal and we never see any personal card or payment details. This is because PayPal are middlemen, where you pay PayPal, and they then pay us afterwards - Jamie, Technical Dept.

Posted 4 years ago

“I am not completely convinced that the Jelly Cat bashful Bunny is authentic. The reason i bought this item was because i had lost the one that my granddaughter was given this Christmas. the item i received was not of the same quality and looked different.”

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Posted 4 years ago

“I ordered this soft toy keyring which is pictured with a child friendly pink plastic clip, but when it arrived it had a small metal clip which was unsuitable for a child. When I asked the customer service team for advice, I was directed to some small print on the item page which does ideed state that the metal clip may be substituted depending on stock. However the metal clip was not pictured anywhere, and although I was offered a refund, I was told that a postage charge of £3.50 would be deducted from the total - a fee higher than the cost of the item. All things considered, I unfortunately won't be ordering from Campus Gifts again.”

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Posted 4 years ago

Hello, thank you for your feedback, i am sorry that you are disappointed with the key ring. TY themselves have changed the key-klips and send some that are metal and some that are plastic , which we do advise on our website. On this occasion, if you can email a photo of the one you have received, we will refund you in full for your order, with no need to send the item back to us. I look forward to hearing from you, kind regards, Rebecca @ customer service

Posted 4 years ago

“Be aware that this item can "hold" very limited messages. I couldn't get more than six letters on one line, so you cant do Happy CHRISTMAS/BIRTHDAY or ANNIVERSARY. Did expect the letters to be small enough to allow for that, but NO! Great for I LOVE YOU/HI/SEE YOU LATER, but not much more:(”

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Posted 4 years ago

Hello Christine, Thank you for your review. After your call with us last week, we are again very sorry that you are disappointed with the size of the Small Cinematic Light-Up Message Box. As per the product details and photo on our site, the small message box only has enough room for three lines of six letters. The medium and large are recommended for longer messages as a result. As you have now returned the Small Cinematic Light-Up Message Box back to us, we have of course refunded you for the item back to your original payment card. Kind regards, Jaye @ Customer Services.

Posted 4 years ago

“Terrible disappointed, opened box (not damaged) only to find my much awaited present for my Grandson, damaged. Big hole in back of neck and not all pieces found in box. Had my work colleagues watching at the time as they knew how excited I was. I am really hoping a replacement will be sent ASAP without any further cost to me. Kind regards, Jan Macdonald”

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Posted 4 years ago

Hello Janice, Thank you for your review. As per our email correspondence with you, We are so sorry that the Large Candypop Llama Lamp has arrived with you damaged. We do not take this lightly and we are always working to improve our processes to try and stop these kinds of errors. Due to the high cost of international shipping, we have a strict policy of giving refunds in cases such as these, rather than resending the stock. We are always keen to make amends to our customers where possible but regrettably resending orders internationally simply is not viable for us. Please see the link below to the full terms and conditions regarding international delivery. http://www.temptationgifts.com/terms-conditions/#returnsPolicyAnchor We therefore refunded you in full for your order. As you have been refunded in full and the Large Candypop Llama Lamp is still in stock at the same price you purchased the item for, you are more than welcome to place the order again so you are still able to gift the lamp to your grandson. We apologise for any inconvenience caused. Kind regards, Jaye @ Customer Services.

Posted 4 years ago

CampusGifts is rated 4.9 based on 6,068 reviews