CampusGifts Reviews

Name: CampusGifts
Address: Unit 2E, Woodlands Farm, The Vale, Chesham, Buckinghamshire
Rating: 4.86

4.9 Rating 6,073 Reviews

98 %

of reviewers recommend CampusGifts

About CampusGifts:

CampusGifts is a three-time national-award-winning online gift retailer with a range of over 8,000 fun, fashionable, great value gifts. Launched in 2004, CampusGifts is still inspired by its original purpose: to offer students and the young-at-heart the perfect site on which to find different, fun, and edgy gifts for friends and family, and treats for themselves and their lifestyle, all at affordable prices. Now, more than ten years later, our customer base has grown beyond the campuses to include everyone who enjoys finding genuinely unusual and different gifts.

Visit Website

Phone:

01494 790424

Email:

customerservice@campusgifts.co.uk

Location:

Unit 2E, Woodlands Farm,
The Vale,
Chesham
Buckinghamshire
HP5 3NJ

Write Your review

Tell us how CampusGifts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CampusGifts 5 star review on 24th April 2024

Wong

CampusGifts 5 star review on 3rd April 2024

Anonymous

CampusGifts 5 star review on 25th March 2024

Anonymous

CampusGifts 5 star review on 13th March 2024

Anonymous

189

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I do not have a problem with Campus Gifts, they offer really cool products at good prices and offer great customer service. The problem is that they use UK Mail as a courier. I paid £7 for next day delivery for a urgent gift but UK Mail lied I was not home and took my item to their collection point without attempting delivery. I had to take three trains and go to their warehouse at 10pm and collect it myself. Campus Gifts, please use a different courier as I am scared to buy anything from you now after that experience.”

Helpful Report

Posted 8 years ago

Dear Tahmina, I am truly sorry for the problems that you have had with our partner courier, and utterly devastated that you had to go to such efforts to collect your parcel. We take comments such as this very seriously as we rely on the delivery partners that we work with to uphold the same levels of service that we try to and to act in a completely honest and honourable manner. And so please be assured that your feedback will be taken into account as we assess our couriers and strive to offer the best customer service that we can. As a small gesture due to the inconvenience that you have been through, we have refunded your order in full. But please do contact us if you have any further concerns or if there is anything else that we can help with. Apologies again, Kind regards, David - CampusGifts.co.uk

Posted 8 years ago

“Unfortunately the mug I ordered cracked the first time I made a cup of tea. I plan to contact Campus gifts to enquire if they would be willing to replace it.”

Helpful Report

Posted 8 years ago

Dear Jill, We are sorry that you have had an issue with an item purchased from us. If you believe that there was a fault your mug, then we will be happy to replace it for you. Please contact our customer service team, who will be glad to help. Kind regards, David - CampusGifts.co.uk

Posted 8 years ago

“Still has not arrived - was due tues/wed. Now Saturday ......”

Helpful Report

Posted 8 years ago

Dear Sinead, We are very sorry that your parcel has not arrived. If you still have not received your order, please contact our customer service team straight away at customerservice@campusgifts.co.uk or 01494 790424 and we can try to make arrangements for your items reach you before Christmas. Apologies again, David - CampusGifts.co.uk

Posted 8 years ago

“Very long delivery, still havn't got the goods after 3 weeks.”

Helpful Report

Posted 8 years ago

Dear Malin, Apologies that you have not received your order as yet. I can see from your details that you placed your order on November 29th. International orders normally take up to 2 weeks to arrive, but this may be slower during busy times of year depending on your local postal service. If you still have not received your parcel by next week, please do get in touch with our customer service team at customerservice@campusgifts.co.uk and we will be happy to assist. Kind regards, David - CampusGifts.co.uk

Posted 8 years ago

“I ordered a large Beanie Boo - Cancun and I received a medium (9 inches in height). My granddaughter asked for this gift and I cannot find it here in the US because the Cancun Beanie is not in production any more. I could have bought a medium here in the US on ebay.”

Helpful Report

Posted 8 years ago

Dear Linda, We are very sorry if there was any confusion caused by the information available on our website. We do show the dimensions of all products clearly within their descriptions so that customers are fully aware of the size of the item that they are purchasing. However, having looked into this issue in detail I can see that some websites do describe some of the sizes differently, particularly those based in the US. And so following your feedback we will be adjusting our descriptions to highlight further the exact dimensions of the Ty products we sell. Thank you, Kind regards, David - CampusGifts.co.uk

Posted 8 years ago

“I am sorry to say but the tops leak when you try and drink out of these mugs and because they are double lined once they have been washed the lining fills with water and drips all over the person drinking from them!”

Helpful Report

Posted 8 years ago

Dear Tina, I am really sorry to hear that you have had issues with the products you have ordered from us. We have not had any other negative feedback in regards to the mugs in question, but would be happy to arrange for them to be returned if they are faulty or aren't suitable. Please email us at customerservice@campusgifts.co.uk or call us on 01494 790424 and we will be able to provide you with a returns label and organise a refund. Apologies again, David - CampusGifts.co.uk

Posted 8 years ago

“Placed order on a Wednesday and paid £3.00 extra for next day delivery. By the 'close of play' the next day the parcel had not arrived. At 8.20 that evening Campus Gifts delivery partner phoned me to 'confirm' address! they would deliver next day, Friday! You've guessed it . . . . it didn't arrive! I emailed Campus on Saturday a) wanting a refund for 'next day' delivery and b) when would I now receive my goods? Response was a) we will refund you and b) cant tell you because delivery partner is closed on Saturday's! Will email me on Monday. A beaten up old parcel was received at 4.20 on Monday! Moral of story, change delivery partner. Ordering on line should make things easier!”

Helpful Report

Posted 8 years ago

Dear Roy, Thank you for your valuable feedback. Apologies again for the difficulties you had in receiving your order from us, and the way you were let down by our Next Day delivery partner. We try to work closely with our partners to ensure issues like this don't occur, but unfortunately we are heavily reliant on the quality of third party services once parcels have been collected from us. Your helpful comments will be taken on-board as we continually assess the entire shopping experience for our customers and strive to offer the best overall service we can. Kind regards, David - CampusGifts.co.uk

Posted 8 years ago

CampusGifts is rated 4.9 based on 6,073 reviews