Buxtons Reviews

Name: Buxtons
Address: Buxtons, Coppice House, Teddesley, Penkridge, Staffordshire
Rating: 4.94

4.9 Rating 4,512 Reviews

99 %

of reviewers recommend Buxtons

4.9

Based on 4,512 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Buxtons:

The Midland's Leading Arborist Equipment Supplier
Arborist Supplies & Garden Machinery - Competitive prices on everything you need for arboriculture and landscaping work, backed up by our award-winning customer service. Shop online or in-store at our showroom in Staffordshire, UK.

Visit Website

Phone:

01785712397

Email:

sales@buxtons.net

Location:

Buxtons,
Coppice House, Teddesley,
Penkridge
Staffordshire
ST19 5RP

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Buxtons 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Correct products were easy to identify and order. They arrived quickly in good condition”

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Posted 5 years ago

“Good efficient service”

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Posted 5 years ago

“Quick reliable service”

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Posted 5 years ago

“Excellent products for excellent prices, easy to order online and fast delivery. Very happy customer”

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Posted 5 years ago

“Delivered very fast, quality products too”

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Posted 5 years ago

“Spot on I will be ordering again very impressed 👏👌👍”

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Posted 5 years ago

“Brilliant service will use from now on”

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Posted 5 years ago

“I purchased an EGO cordless lawnmower and I was very impressed with the all round service from start to finish, competitive pricing, quality products, ease of ordering and paying on the website and a speedy delivery service. Thank you Buxtons!! Kind regards, Helen Hardware.”

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Posted 5 years ago

“Good price and fast delivery.”

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Posted 5 years ago

“Amazing products and service,quick delivery also. Great!!!”

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Posted 5 years ago

“Genuine stock info on website. Delivered next day. 20% cheaper than anywhere else for the item I purchased (Edelrid TreeRex). Brilliant!”

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Posted 5 years ago

“Easy to order and quick delivery. Haven't tried the products yet but all look good. Thank you”

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Posted 5 years ago

“Fast delivery”

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Posted 5 years ago

“Great customer service, cant complain about their website and very helpful overall.”

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Posted 5 years ago

“Excellent customer service and very helpful.”

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Posted 5 years ago

“Appalling service, Business driven by Profit and Greed. Utter incompetence when visiting the store, another customers mower was brought to us for a valuation for a part exchange(service is dreadfully slow moving at glacial speed due to the archaic paper and binder folder filing system in place, last seen in Grace Brothers department store)), following a heated discussion when we were told our John Deere mower was not wanted back as it might affect profit due to John Deere no longer being listed as a manufacturer, when I pointed out we had purchased a ride on John Deere and a John Deere push mower from them, they might consider customer service and loyalty over profit, I also fed back that the attitude and approach was rude and dismissive. The individual then apologised and agreed to value our machine against a second hand cylinder mower and contact us with a price. On being contacted the story then changed to the Directors stating only new product purchases could have part exchanges against them not second hand purchases. Buxton's are very happy taking your money on their terms and maximising profit but will squirm and change policy if it serves them to protect profit, even with loyal customers. Disgraceful. Have spent over £3,500 on products and service, won't be spending another penny.”

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Posted 5 years ago

“Stihl electric lawnmower bought off website. Mower was competitively priced and delivered within 3 days. Excellent service. (Did apparently qualify for free delivery due to amount spent but £15 levy charged as l live in Aberdeenshire - still a good overall deal though). Would definitely consider using Buxtons again.”

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Posted 5 years ago

“excellent price and service”

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Posted 5 years ago

“Awesome service as usual!!!”

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Posted 5 years ago

“First time using Buxton's, all went well, would be happy to recommend/use again.”

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Posted 5 years ago

Buxtons is rated 4.9 based on 4,512 reviews