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BE Offices Reviews

4.8 Rating 344 Reviews
99 %
of reviewers recommend BE Offices
Company Reviews Metrics Info
4.8
Based on 344 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read BE Offices Reviews

About BE Offices:

The BE Offices Group includes BE Offices, BESpoke & Headspace Group.

We are the UK's leading owner provider of flexible workspace solutions in a wide choice of locations across London & the UK. Each of our business centres provide an award-winning level of service, reliable industry leading IT & a vast range of inclusive facilities including gyms, break-out lounges with high quality coffee & meeting rooms.

We are committed to offering everything growing businesses need all wrapped up in an easy, all inclusive package.

Visit Website

Phone:

02079596038

Email:

andrewi@beoffices.com

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Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Reviewer
“I do not know where to start. Have been with the company for years and thing were okay until last March when we whole country went into lockdown. We missed our first even payment since we have been renting an office since 2007. We were immediately threatened with internet and phone disconnection and added stress to the situation, which was already very stressful. The whole situation was handled in a very unprofessional way. There was 0 support provided for our business. The company is wholly motivated by money. We were offered three months of repayment options after BE Offices were left with no options but provided this kind of assistance. The office building lacked staff support, and we were no provided with the service we signed and charged for. When looking for a new office, Visiting other centres made us realised that this office building in Victoria was overpriced, lacking staff support and having a dead atmosphere. We have regretted not leaving earlier and looking elsewhere. I wasn’t going to write about our experience, but the final straw is waiting for the deposit to be returned to us. It was promised to be returned as soon as possible. We are on week seven and still waiting. I have to be honest, the years of being in this centre are left with regret and disappointment. The company will now write the reply below, saying they are sorry and tried to do the best. I am sorry to say, but your best wasn’t good enough. I want to express our experience. On the final note, I want to add that the staff were great, the girls working at the centre were always very helpful and nice including the centre Manager. Samantha was the one who was there during the pandemic assisting us, and she was always very helpful. I believe the issues are with the higher ranks employees starting with the Head of Client Retention and Managing Directors.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“The team are absolutely spectacular!”
Helpful Report
Posted 3 years ago
M White
Verified Reviewer
“Expensive, terrible customer service, always seeking the upper hand over clients, rather than working on a win-win. We were with them for 18 months, and they reneged on several agreements made at the point of sale once were were in the building, were unreasonable during Covid, the only one of our suppliers who would not entertain a payment plan in this challenging time but instead demanded we go into liquidation if we were to be late with payment, a time that saw us lose 80% of our revenue overnight. Totally lacking humanity, common sense, the longer term perspective. Not to be trusted.”
Helpful Report
Posted 3 years ago
Dear Ms White, We are sorry for your feelings on this matter. We feel we tried to work with you throughout this period offering options and payment plans, which you initially agreed and have then reneged on. We always try our utmost to have very satisfied clients, and we have an outstanding track record with this, which we hope you experienced for the most of your initial time and renewal with us. If you would like to talk over things in a constructive manner again we are, of course, open for further discussions.
Posted 3 years ago
Michael Howard
Verified Reviewer
“I've been working in a BE office environment for two years now having come from firms that rented our own space on long leases that often required personal guarantees. The space is modern, fresh with break out areas offering lovely coffee. In our Covid world, BE has responded by investing in additional office facilities and has maintained a positive, flexible attitude to customer care. There are social aspects too - fitness, cake baking, talks etc. Michelle Winton deserves a special mention for keeping us all sane in this insane world. Thanks for making it fun to come to work. BE is the future of the office.”
Helpful Report
Posted 3 years ago
Kerry Dimond
Verified Reviewer
“We have today signed our contract to move to the BE Office, Euston. The customer service I have received from Sophie Greenberg has been outstanding. No query or enquiry is too much trouble for her to answer/resolve for us. I would gladly recommend BE Offices to any potential new customers and I'm looking forward to moving in knowing that we can expect an exceptional service.”
Helpful Report
Posted 3 years ago
Geeta Tekchandani
Verified Reviewer
“Reference to Victoria Office:- We have been in this office for nearly two years and have been very happy with the staff here. They are friendly and never say no to any request. Samantha Sipple has been an absolute star she is always willing to help and always says "leave it with me I will see what I can do". She is also good with following the query we have raised. Thank you Sam and her team Natasha, Arjee and Kelly. Geeta Tekchandani Operations Director”
Helpful Report
Posted 3 years ago
Christiane Hertes
Verified Reviewer
“From the first viewing on John and his team in MK have been the most welcoming, forthcoming and helpful partners and their commitment was paramount in our decision-making. No favour is too much, they are always available to find the best solution for us and support from small handyman jobs to infrastructure challenges. The only downside is the choice of kitchen supplies with machine break-downs and poor quality coffee, so we are looking forward to having the artisan coffee bar re-established in the atrium!”
Helpful Report
Posted 3 years ago
Sara
Verified Reviewer
“A five star rating for a five star service! Thank you to Sophie at CentralPoint, her professionalism and resourcefulness got us to our perfect space. Also adding Yasmine and Anna - Nothing was too much trouble and I appreciated their prompt responses to to questions and emails. Thank you BE!”
Helpful Report
Posted 3 years ago
Ben Crump
Verified Reviewer
“Reference the Milton Keynes office; brilliant service as always. Always greeted with a warm welcome with the secure Covid-checks provided by BeOffices to ensure all clients are safe to enter the building. The way the MK office treat their clients has always been maintained to a high standard and it's always a treat going into the office and meeting all of their wonderful team.”
Helpful Report
Posted 3 years ago
Leahanne Kuria
Unverified Reviewer
“Marketing Giants moved into BE offices in August, Taylor Farrimond and the entire staff helped us settle down and run our business effectively. The most welcoming and professional team we have ever met. BE offices have truly made a home for our business. Leahanne Kuria Marketing Giants Director”
Helpful Report
Posted 3 years ago
Mercedes Jaureguibeitia. Home Renaissance Foundation
Verified Reviewer
“The availability and promptness of the staff. The readiness to help of your business center manager has been very reassuring particularly during these difficult times of COVID 19”
Helpful Report
Posted 3 years ago
Joanna
Verified Reviewer
“Many thanks to Rio and the team at 150 Minories. They have done a great job making the offices safe and supporting us during the lockdown. Thank you :)”
Helpful Report
Posted 3 years ago
Maggie Rogers ( Guidelines )
Verified Reviewer
“Would like to say a huge 'thank you' to Sam and her team at the Victoria office. Since she arrived she has been efficient, cheerful and kind and the atmosphere in the building and amongst her team has been very positive. It is lovely, that amongst all the uncertainty and stress at the moment , Sam is able to remain cheerful and helpful. I very much appreciate her support.”
Helpful Report
Posted 3 years ago
Equipe Japan Chiho Saito
Verified Reviewer
“The manager Sam and the team are wonderful! They are always supportive and helpful and very friendly! They respond really quickly when we need them to help they will do super fast more than we expect. They have a high standard of customer service. When Sam became a manager of this team, the team became brilliant, she made team happy atmosphere. Sam is an amazing manager!! Also the assistant manager Natasha is great too, she is always helpful and friendly. I love the team organized some event before coronavirus. We feel the team always care and entertain us.”
Helpful Report
Posted 3 years ago
Chloe
Verified Reviewer
“The Victoria office has become very professional and a pleasant atmosphere since Samantha Sipple has joined managing the admin team. The ladies are so helpful and always cheerful. My team have also made positive comments regarding Samantha's arrival at Victoria. The Admin ladies are really friendly and always happy to help. They all make a fantastic team.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“In what has been a challenging year, Taylor has kept in constant contact with me, sharing updates from BE and accomodating any requests from my side efficiantly. I have always found him to be professional and personable. It is clear that BE have worked hard to create a safe and positive working environment.”
Helpful Report
Posted 3 years ago
Ricky - Operations Director - McGinley Group
Verified Reviewer
“Taylor and the team at BE Aldgate have been great during this whole time. During the heat of lockdown they kept in constant communication and updated us when it was safe to come back in. The office feels safe and the signage was clear and easy to understand. Our Compliance Director has commented that out of the 18 offices we have across the UK that BE have one of the best set ups to deal with Covid. Not only during this time but the professionalism, attention to detail, positive nature and customer service of Taylor and his team is second to none. I'd recommend them to anybody looking for a serviced office in London. One negative comment, you need to bring back your Friday cake trolley!”
Helpful Report
Posted 3 years ago
Hello Ricky, We are glad that you and your team are happy with our services and communication, especially during these uncertain times! We are also happy to announce that we will be bringing back our cake trolley from next Friday 28th! We will have precautions and everything will be individually packed! We hope we can carry on delivering excellent services to yourself and your company. BE Offices.
Posted 3 years ago
Ed McNally
Verified Reviewer
“BE Offices especially the team at Cheapside really assisted throughout the lockdown period, we have been impressed by their "customer first" approach, it's refreshing to say the least in the serviced office industry!”
Helpful Report
Posted 3 years ago
Chris Watson
Verified Reviewer
“Our return to work plan would not have been achieved without the professionalism that Fatima has demonstrated these past few weeks. With the aid of the plans put in place by her team, the various possible office layouts achievable to meet social distancing requirements and the safety precautions introduced has aided our decision making process at all stages. Dealing with each of our questions in an efficient manner inspires confidence in Fatima and her team.”
Helpful Report
Posted 3 years ago
Office Manager
Verified Reviewer
“Fatima is always very helpful and professional. She always goes up and beyond to help us and we appreciate her "can do" attitude. We appreciate her and the rest of the team for being friendly and creating a positive working environment.”
Helpful Report
Posted 3 years ago
BE Offices is rated 4.8 based on 344 reviews
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