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British Homebuyers Reviews

4.9 Rating 611 Reviews
98 %
of reviewers recommend British Homebuyers
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About British Homebuyers:

If you need to sell your house fast, we will pay cash in as little as 7 days! Get the best possible cash offer on your home by contacting quick property sale experts - British Home Buyers

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Anonymous
Anonymous  // 01/01/2019
Acting on an advertising letter from British Home Buyers I agreed with them a 30-day exclusivity period for two properties as they promised they had a database with buyers ready to buy. They procured not a single viewing. After the end of that period they offered to sell at a discount which when we spoke first was said to be circa 15% of the asking price. When I asked for that route to be explored the valuation that was put forward was more in the order of a 30-35% discount to the value BHB had themselves advised originally the property should be and were actually marketed at. To add more colour to the experience, they valued one of the properties - a one bed flat - at a higher price than the other which is a two-bed flat. The smaller flat they valued at more than £100k more than the larger! When I questioned it they double-checked and confirmed the figures to me in writing. They explained that because they dealt with investors the valuation was predominantly based on rental value and that of the smaller flat was higher than the larger. Later when we started to go down the discount route they admitted their valuation mistake but, again, only when I raised the point once more and when their valuers provided a discount valuation. If that is not all that could be done wrong, after I terminated their services, unbeknown to me and despite a specific promise, BHB kept the properties on their advertising channels at the previously advertised prices. When I put the properties back on the market at a lower price (of course not as low as their 30% discounted rate) with another agent the concurrent advertisings at best confused potential buyers and created the impression that my sales process was all over the place. I am not sure what else they could get wrong...
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Posted 4 years ago
Our property wasn't most appealing being a 1 bedroom flat with a shorter lease, so it was no surprise it wasn't selling on the market with a high street agent. I had been approached by BHS and thought I would give them a go as we had been up for sale for 6 months already with no offers. We got a viewing within the first week of being live with them and an offer shortly followed. We have now completed and we couldn't be happier with the service from BHS, definitely worth the extra fees!!
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Posted 4 years ago
After our previous sale fell through with another agent, we decided to try British Homebuyers for a quick sale. Unfortunately they could not offer us a comparable sale price. They offered to sell our house hopefully within 30 days on a traditional sale route. We did sell within this time and completed in exactly 8 weeks for a favourable selling price. Worth the extra fees to sell quickly than our prev agent. Professional service, knowledgable, great communication keeping both parties well informed along the sale. highly recommend.
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Posted 4 years ago
Highly recommend the agent! I initially gave a call to BHS enquiring about the service and the lady who answered the phone was very helpful and the way everything was handled was very professional and something I never got from the high street estate agents. After changing our minds about the sale and a few months later, I contacted them again and once again received a really good service and information. To be honest I thought there must be a catch but there wasn't!! I was really pleased that I could talk with someone every time and they all had given full attention to the issue in hand. Since I signed the contract with them, everything flowed very smoothly and I was very impressed with the effective communication methods used and the speedy service. There were emails, phone calls as well as text messages giving you updates on the progress as well as to answer any quick queries which was very useful. Also all the case handlers were all very helpful, friendly and attentive. On the whole journey there were many people who got involved at various stages and overall, I would highly recommend this company. I would use them again without a doubt! I also used their lawyers and was impressed with their service too. A big thank you to the whole team and special thanks to Robert Love & Sophia Woodham. Keep up the good work and I hope your company is recognised for the service you offer.
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Posted 4 years ago
Honestly can't rate these guys enough . Went with another agency and didn't get any viewings . Wouldn't listen to our opinion on photos and we're always hard to reach. These guys are the opposite! Quick responses on all fronts and 3 viewings in first 7 days . Our contact was Charles and he guided us through every step and was there whenever we needed him . Above and beyond. Brilliant.
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Posted 4 years ago
Very respectful unpressurised and supportive service Case handled very professionally by William Hale and Alex Clendon, assisting when needed, always respecting my decisions as vendor. So a very low stress sale
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Posted 4 years ago
The whole team ensured that from my first contact through to the completion of the contract acted in a very professional manner.I was left feeling that I was the only client .Every stage of the sale was handled very smoothly and any questions I asked were answered quickly and any problems resolved quickly The whole team gave me confidence Thank you ALL
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Posted 4 years ago
From the start everyone was very professional, we were lucky to find a buyer straight away. Ben was our first contact he was lovely, then we were transferred to Charles for the rest of the process. Charles was brilliant, he talked me through the process and kept me informed, he was in contact every week and if I had any questions, I would text him and he would come straight back to me. Very happy with the hole team.
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Posted 4 years ago
Switched to bhb after 3months of little interest.promised to sell in 4 weeks,sold in 3weeks,loads of viewings multiple same day sometimes, excellent service
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Posted 4 years ago
Very efficient and helpful company, there is always someone available to talk to if you have any questions, I struggled to sell my property through local estate agents so I thought I’d give British homebuyers I whirl and I’m glad I did, I sold my house within three weeks and got the price I asked for, top job from a top company.
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Posted 4 years ago
Thank you to Rob and the team for their professional work on the selling process of my property. Rob was always very responsive and helpful and that’s what you need when you are going through selling process. I am very grateful for their work!
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Posted 4 years ago
Bhb got people in to are house and sold within a few weeks we tried another estate agent but they couldn't sell it I've now moved to my new home thanks very mutch British home buyers a r loynd
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Posted 4 years ago
We were very grateful to Alex Clendon as he helped us navigate an incredibly difficult and stressful sale and was available throughout the process, even liaising with us after the sale had been agreed. His support during the conveyancing stage was pivotal in us getting the sale over the line as we were hit with numerous setbacks. Would highly recommend.
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Posted 4 years ago
British Homebuyers have the WOW factor - they know what they are doing, are highly professional, open, honest and fully transparent in actions and deeds. These virtues are becoming more of a rarity and its great to see a company living these values. We had our flat on the market nearly 2 years with local estate agents and were becoming increasingly desperate to sell - we turned to BHS expecting a below market value cash offer but were instead guided through their Estate Agent service with the backup of if it didn't sell BHS would be able to make a cash offer. I'm so glad we went with them. William was first contact, cant praise him highly enough, Alex took on the sale and we received an offer within a couple of weeks (even during the tail end of Covid lockdown). Tara and Charles worked hard to push it through. They recommended Premier Property Lawyers who again were top notch. Cant praise these guys highly enough and thoroughly recommend you give them a try.
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Posted 4 years ago
Our conveyance was fraught with issues due to solicitors but our British Home Buyers representative, Charles, was absolutely fantastic. Great communication, brilliant advice and he really went over and above in order to get the purchase and sale over the line. Every day we had calls, texts and emails to push everything through and nothing was too much effort.
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Posted 4 years ago
Definitely recommend using British Home Buyers. 100% professional from the very beginning to the end. I was already with a well-known estate agent for a few months but not getting any offers on the sale of my house when I first spoke to William at British Home Buyers, who is fantastic. There was no pressure from him for me to use their company, I was very sceptical at first as I hadn't heard of them before but am so glad I did go with them. William was very patient, answered all my questions and was always happy to take my calls. Once i did sign up, my property manager got viewings arranged easily and fuss-free and got people in who were actual serious buyers not "carpet-treaders", we got a few good offers and finally achieved asking price on the sale of my house. I had a 2nd property manager Alex, he is very professional, very proactive and a really nice guy. They gave good advice and I felt comfortable making decisions and speaking to them about any concerns. Along the way I still contacted William, who I cannot praise enough, I could always rely on him to assist with any of my queries and he always called back when he said he would. I also spoke with Charles at the end of the process to over-see the exchange and completion, lovely guy, very pleasant to speak to. I definitely would use British Home Buyers again, although I don't plan to go through the moving process ever again! Excellent team and great experience with them.
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Posted 4 years ago
Was a little skeptical at first as they seemed too good to be true. It turned out that they really did deliver to expectations. I had the property originally put on the market through one of the high street agencies, but the number of viewings were really poor in comparison to British Homebuyers. House was sold almost immediately after one weekend of viewings. Which was fortunate as I don’t live in the property and I had to be there for the viewings. The team were excellent in particular Alex and Tara. Would highly recommend to anyone looking to sell.
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Posted 4 years ago
Good service and assistance during our house sale.
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Posted 4 years ago
We sold on the first open day, from the start till the end we had a great communication with British Home Buyers. We sold with them and used their solicitors. Would definitely recommend them and we will use them again if we need to.
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Posted 4 years ago
Superb communication throughout. Particular thanks to Robert for his prompt, polite assistance through the process, contacting buyer, solicitors and feeding back quickly which provided reassurances all round. The text service is a plus too, which again helped smooth the selling/viewing experience. Thank you.
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Posted 4 years ago
British Homebuyers is rated 4.9 based on 611 reviews