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Brew Mart Reviews

4.8 Rating 960 Reviews
96 %
of reviewers recommend Brew Mart
4.8
Based on 960 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Read Brew Mart Reviews
Product arrived and was as described. One improvement to service would be an option for next-day delivery.
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Posted 2 years ago
Fast delivery of what I wanted. Happy with that 👍
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Posted 2 years ago
good fast service
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Posted 2 years ago
I haven't used this product yet so I'm unable to comment on it yet
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Posted 2 years ago
Supply problems meant there was a delay in delivery but, otherwise, this was a good service
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Posted 2 years ago
Very pleased with the products. Items arrived later than expected due to a problem with the order. Brew Mart kept me informed as they were awaiting stock. Missed my husband's birthday so he is now getting it for Christmas.
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Posted 2 years ago
Delivery was very quick - within 48 hours. Slight problem with the delivery address (which could have been partly my fault) which was quickly resolved with my neighbour. The parcel was damaged and had been repaired by the carrier, but 4 out of 4 tins were dented, but fortunately not punctured. Haven't brewed any of them yet! With the demise of Wilko, I intend to continue using Brew Mart in the future.
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Posted 2 years ago
After an initial query on my order, the situation was remedied in a courteous, efficient way. I will use this company again.
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Posted 2 years ago
very good service
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Posted 2 years ago
Very impressed with website and how quick delivery was. Only criticism would be that the package could have been slightly more robust as I lost one item that had to be resent.
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Posted 2 years ago
Hello, Thank you for your review. I believe we have already discussed this issue and, if I remember correctly, it was a yeast that was lost from the corner of a cardboard box. We are looking into one of two methods to resolve this issue. The first is to attach the yeast to larger items with tape. The second is to put smaller items in a bag or envelope and sellotape it to the inside of the box. We will test these over the next months and see which performs best. Yours, Brew Mart.
Posted 2 years ago
Very helpful. Very good prices. Occasionally items out of stock but hopefully that will be less after the move. Only issue is with delivery people had 2 issues with them out of 4 or 5 orders. Brew mart fair and helpful both times tho.
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Posted 3 years ago
kept well informed when product was out of stock
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Posted 3 years ago
Recently had an order delayed due to lack of stock. When the item became available it was delivered in 48 hours. Excellent service.
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Posted 3 years ago
Delivery good and on time. Product not yet finished fermenting, so have to wait a while.
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Posted 3 years ago
Good quality products despatched super-fast. Excellent service. However, a sliding scale of P&P charges would be more acceptable as £6.99 standard P&P is a little heavy for when only a couple of items are needed.
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Posted 3 years ago
The yeast was despatched promptly by Brew Mart on ordering but Royal Mail took 6 days (8 days including weekend) to deliver. Brew Mart was very helpful in trying to trace the package and keep me updated. Definitely use Brew Mart again but hopefully they could swap courier?
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Posted 4 years ago
Order came early. No problems
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Posted 4 years ago
A very good and enthusiastic service
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Posted 4 years ago
Easy order, prompt delivery. Maybe more packaging inside the outer box next time - the box was really battered and clearly hadnt been treated well between Sheffield and arriving at my door. Would use company again and recommend to the recipent of the Christmas present.
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Posted 4 years ago
helpful, friendly and has most things in stock.
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Posted 5 years ago
Brew Mart is rated 4.8 based on 960 reviews