Boxxco Reviews

Name: Boxxco
Address: BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2, Sittingbourne, Kent
Rating: 4.76

4.8 Rating 608 Reviews

95 %

of reviewers recommend Boxxco

4.8

Based on 608 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01795 718121

Email:

SUPPORT@BOXXCO.CO.UK

Location:

BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2,
Sittingbourne
Kent
ME10 2PG

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310

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Waited an age for the arrival of the Saturn V cabinet. More attention should be given to the instructions, perhaps specific to the actual purchase. Also, it should be made clearer to remove ALL protective plastic covers and not just the obvious ones. Their customer service is quick to respond and helpful.”

Helpful Report

Posted 4 months ago

“Excellent product. Came we'll packed. Only downside is the screws. Why flat heads? Makes it fiddly. Use Philips PH heads. Flat heads went out of fashion years ago. I fitted all the joining blocks to the perspex first. Did not need anyone else to help that way.”

Helpful Report

Posted 4 months ago

Dear David, Thank you for your thoughtful 4-star review of Boxxco! We're glad to hear that you found our product to be excellent and well-packed. Your feedback about the screws is greatly appreciated, and we understand how the flathead design can be a bit fiddly. We'll definitely take your suggestion into consideration for future improvements. It's fantastic that you managed to fit all the joining blocks to the perspex on your own—what a great way to tackle the assembly! Your insights are invaluable to us, and we look forward to continuing to provide you with quality products. Best wishes, The Boxxco Team

Posted 4 months ago

“Delivery was within the time expected. Item was well wrapped and arrived undamaged in transit. Unfortunately the two printed panels were both scratched. Boxxco responded to my email next day and promised to send replacements. At the time of writing this review I haven't received the replacement panels but confident I will.”

Helpful Report

Posted 4 months ago

“A very good display case. Unfortunately one panel was scratched but Boxxco offered to send a replacement panel free of charge. Very impressed.”

Helpful Report

Posted 4 months ago

“Ordered between Christmas and New Year so delay on delivery. All delivered fine, could have done with a bit more communication and updates on the order if anything.”

Helpful Report

Posted 4 months ago

Dear Jackie, Thank you for your thoughtful 4-star review of Boxxco! We appreciate your understanding regarding the delivery delays during the busy holiday period. We’re glad to hear everything arrived in good condition. Your feedback about the communication is very important to us, and we’ll work on improving our updates for future orders. We strive for transparency and want you to feel informed every step of the way. Thank you for choosing us, and we hope to serve you again soon! Best wishes, The Boxxco Team

Posted 4 months ago

“The case itself is okay it was just trying to fix it together with no proper instructions or what we were doing would be nice also if they included the screwdriver as I know other companies do just would be better with better instructions as we head to watch a YouTube video to understand how we will put in this thing together so not a great start”

Helpful Report

Posted 4 months ago

Dear Helen, Thank you for your honest 4-star review of Boxxco! We're glad to hear that you found the case to be okay, but we apologize for the inconvenience regarding the assembly instructions. We understand that clear guidance is essential for a smooth setup, and we appreciate your feedback on the need for better instructions and a screwdriver included in the package. It's great to know you found alternative resources like YouTube helpful, but we want to ensure a seamless experience for our customers from the start. Your comments will help us enhance our product offerings moving forward. Thank you again for your insights, and we hope to serve you better in the future! Best wishes, The Boxxco Team

Posted 4 months ago

“Great box for putting your special Lego models in. Only a bit complicated putting together.”

Helpful Report

Posted 4 months ago

Dear Jeffrey, Thank you for your great 4-star review of Boxxco! We're delighted to hear that you found our box perfect for showcasing your special LEGO models. We appreciate your input regarding the assembly—it can indeed be a bit tricky at times! Your feedback helps us improve our products for an even better experience. We hope you continue to enjoy your box for many builds to come! Best wishes, The Boxxco Team

Posted 4 months ago

“Recently bought this case for my husbands Jaws Lego. Only one negative thing is that the bit where the Lego sits hasn’t the space for the 2 bits circled in the photo. The Lego isn’t snug but it’s not as though you wouldn’t have the 2 Lego pieces not attached.”

Helpful Report

Posted 5 months ago

“Well designed and well-made quality display, I would like to see more of the wall mounted backgrounds as they look great and help with the storage issues”

Helpful Report

Posted 5 months ago

Dear Matt, Thank you for your fantastic 4-star review of Boxxco! We’re delighted to hear that you appreciate the design and quality of our display. Your suggestion for more wall-mounted backgrounds is noted, and we’re always looking for ways to enhance our offerings, especially when it comes to helping with storage issues. We truly value your feedback and your support, and we look forward to bringing more exciting products your way! Best wishes, The Boxxco Team

Posted 4 months ago

“Excellant quality and arrived well within two weeks of ordering. Easy to assemle and looks great.”

Helpful Report

Posted 6 months ago

“First order ever and it superseded my expectations. The boxes are very well made, and I particularly liked the internal moulds on the base specific to the lego set, to ensure the lego it's in place within the display case. Very subtle and elegant. Very good quality and easy to build too. Will be ordering again from here and will exclusively be where I go now for lego display cases.”

Helpful Report

Posted 7 months ago

Dear Ricky, Thank you for your wonderful 4-star review of Boxxco! We're thrilled to know that your first order exceeded your expectations and that you appreciated the high quality of our display cases. It's great to hear that the internal moulds helped keep your Lego set perfectly in place—your feedback truly brightens our day! We are dedicated to providing exceptional products and your support means a lot to us. We can't wait to help you with your future orders! Best wishes, The Boxxco Team

Posted 7 months ago

“Great quality, easy to assemble if I had a suggestion it would be to use Phillips screws.”

Helpful Report

Posted 7 months ago

Dear Ian, Thank you for your thoughtful 4-star review of Boxxco! We’re glad to hear that you found the quality to be great and the assembly easy. We truly value your feedback and support. We look forward to serving you again soon! Best wishes, The Boxxco Team

Posted 7 months ago

“Fantastic display case for the Rivendell set. Order to delivery was a short time-frame, the peices were very well packaged. I have not given 5 stars as the instructions were generic, tiny to read and confusing, but I did figure it out in the end. We love the box and it really makes our Rivehdell the standout showpeice.”

Helpful Report

Posted 8 months ago

Thank you so much for taking the time to leave us a 4-star rating for Boxxco! We truly appreciate your feedback and are thrilled to hear that you had a fantastic experience with our display case for the Rivendell set. We're glad that the order-to-delivery process was quick, and that the pieces were well-packaged. We apologize for any confusion caused by the instructions, but we're happy to know that you were able to figure it out in the end. It's great to hear that the box has made your Rivendell set a standout showpiece. We're grateful for your support and hope to serve you even better in the future.

Posted 7 months ago

“So easy to order and the box came well packaged and promptly”

Helpful Report

Posted 8 months ago

Dear Lisa,Thank you so much for your 4-star rating of Boxxco! We greatly appreciate your feedback and are thrilled to hear that your ordering experience was easy. Furthermore, we are glad that your box arrived well packaged and promptly. Your satisfaction is our priority, and we look forward to serving you again soon. Best regards, The Boxxco Team

Posted 8 months ago

“The box arrived very quikly. It had good instructions and a small screw driver with it. But one of the panels was slightly scratched, but I'm unsure if I did it or not unpaccking so I'm not complaining. Overall Very Good”

Helpful Report

Posted 9 months ago

Thank you so much for taking the time to rate Boxxco with 4 stars! We really appreciate your feedback. We're glad to hear that the box arrived quickly and that it included clear instructions and a handy small screwdriver. We apologize for any inconvenience caused by the slightly scratched panel, but we're glad to know that you're understanding about it. Thank you again for your support and for considering Boxxco as a very good option overall!

Posted 8 months ago

“Box is for the super star destroyer. Great sturdy box fits the model nice, only thing is as the model is on its side slightly due to the pedestal it is prone to tipping over. Would still buy boxes for my collection.”

Helpful Report

Posted 10 months ago

“Love the final product but could of done with some instructions on putting it together”

Helpful Report

Posted 10 months ago

“Overall, I have been thrilled with my display cases. The last one I ordered did have a scratch on it. Unfortunately, returning it overseas would be more of a pain than just making it less visible. Overall, their products are great quality and make the Lego sets pop.”

Helpful Report

Posted 1 year ago

“This is the 2nd display case I've bought to display my Lego F1 cars ,A good way to show them off and keep dust free. The background display finishes them of nicely”

Helpful Report

Posted 1 year ago

Dear Andrew,Thank you so much for your wonderful 4-star rating of Boxxco! We truly appreciate your feedback and are thrilled to hear that our display case has been a great way for you to showcase your Lego F1 cars while keeping them dust-free. We're glad you liked the background display as well; it adds a nice finishing touch! We also wanted to express our gratitude for your loyalty as a customer. It means a lot to us that you continue to choose Boxxco for your display needs. If there's anything else we can do to enhance your experience or if you have any further suggestions, please don't hesitate to let us know. We're here to ensure you're always satisfied. Thank you once again for your valued support. We look forward to serving you in the future! Best regards, Boxxco

Posted 1 year ago

“Great product”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to rate Boxxco with 4 stars! We greatly appreciate your feedback and support. It's reviews like yours that motivate us to continuously improve and provide exceptional products and services. We are thrilled to hear that you think our product is great! We put a lot of effort into ensuring that our products meet the highest standards and deliver the best value to our customers. Once again, thank you for your positive rating and kind words. If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to reach out to us. Best regards, Boxxco

Posted 1 year ago

Boxxco is rated 4.8 based on 608 reviews