Boxxco Reviews

Name: Boxxco
Address: BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2, Sittingbourne, Kent
Rating: 4.77

4.8 Rating 1,145 Reviews

95 %

of reviewers recommend Boxxco

4.8

Based on 1,145 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01795 718121

Email:

SUPPORT@BOXXCO.CO.UK

Location:

BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2,
Sittingbourne
Kent
ME10 2PG

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458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The case itself is okay it was just trying to fix it together with no proper instructions or what we were doing would be nice also if they included the screwdriver as I know other companies do just would be better with better instructions as we head to watch a YouTube video to understand how we will put in this thing together so not a great start”

Helpful Report

Posted 1 year ago

Dear Helen, Thank you for your honest 4-star review of Boxxco! We're glad to hear that you found the case to be okay, but we apologize for the inconvenience regarding the assembly instructions. We understand that clear guidance is essential for a smooth setup, and we appreciate your feedback on the need for better instructions and a screwdriver included in the package. It's great to know you found alternative resources like YouTube helpful, but we want to ensure a seamless experience for our customers from the start. Your comments will help us enhance our product offerings moving forward. Thank you again for your insights, and we hope to serve you better in the future! Best wishes, The Boxxco Team

Posted 1 year ago

“Excellent product, well made and easy to assemble. My item arrived when expected, very well packaged and once assembled is a perfect display case for my model.”

Helpful Report

Posted 1 year ago

Dear Valued Customer, Thank you so much for your fantastic 5-star review of Boxxco! We're delighted to hear that you found our product to be well made and easy to assemble. It's always rewarding to know that your order arrived on time and well packaged—ensuring a great experience from start to finish. We’re thrilled that the display case is perfect for showcasing your model! Your satisfaction is our top priority, and your kind words inspire us to keep delivering quality products. Thank you for choosing Boxxco, and we look forward to serving you again soon! Best wishes, The Boxxco Team

Posted 1 year ago

“Totally enhances the look of the sets along with the beautiful background and floor pattern!”

Helpful Report

Posted 1 year ago

Dear Reviewer, Thank you for your amazing 5-star review of Boxxco! We're absolutely delighted to hear that our sets have enhanced your space with their beautiful background and floor pattern. It’s always our goal to elevate your experience, and your feedback truly inspires us. We appreciate your support and look forward to seeing how you showcase your sets! Best wishes, The Boxxco Team

Posted 1 year ago

“Excellent service. Ordered over xmas so a couple of weeks wait but all perfect on arrival, case looks excellent & I'd happily use them again, especially with the rewards programme they offer.”

Helpful Report

Posted 1 year ago

Dear Customer, Thank you for your fantastic 5-star review of Boxxco! We’re delighted to hear that you had a positive experience, even during the busy holiday season. It’s wonderful to know that your case arrived in perfect condition and met your expectations. We're also thrilled you appreciate our rewards program! Your support means a lot to us, and we can't wait to assist you again in the future. Best wishes, The Boxxco Team

Posted 1 year ago

“Great looking display cases for lego sets. Easy to put together. Prompt response from customer service when a couple of connectors were missing and these were sent out within days.”

Helpful Report

Posted 1 year ago

Dear Reviewer, Thank you for your fantastic 5-star review of Boxxco! We're delighted to hear that you love the display cases for your LEGO sets and found them easy to assemble. It's also great to know that our customer service was prompt in addressing your needs. Your satisfaction is our priority, and we appreciate your support! We look forward to helping you showcase your LEGO collections beautifully. Best wishes, The Boxxco Team

Posted 1 year ago

“Ordered for my hogwarts castle and it looks great. Easy to put together too”

Helpful Report

Posted 1 year ago

Dear Reviewer, Thank you so much for your fantastic 5-star review of Boxxco! We're thrilled to hear that your assembly went smoothly and that the final look of your Hogwarts castle met your expectations. It’s wonderful to know that our products make creating your magical builds easier and more enjoyable. We truly appreciate your support and can’t wait to see how your collection grows! Best wishes, The Boxxco Team

Posted 1 year ago

“Great box for putting your special Lego models in. Only a bit complicated putting together.”

Helpful Report

Posted 1 year ago

Dear Jeffrey, Thank you for your great 4-star review of Boxxco! We're delighted to hear that you found our box perfect for showcasing your special LEGO models. We appreciate your input regarding the assembly—it can indeed be a bit tricky at times! Your feedback helps us improve our products for an even better experience. We hope you continue to enjoy your box for many builds to come! Best wishes, The Boxxco Team

Posted 1 year ago

“Fantastic product and my husband was over the moon he could put his Batmobile away, to stop it getting dusty. Even though a little pricey, good price compared to other competitors. Delivered in time frame without any issues.”

Boxxco 5 star review on 26th January 2025

Helpful Report

Posted 1 year ago

Dear Nicola, Thank you so much for your fantastic 5-star review of Boxxco! We’re absolutely delighted to hear that your husband was thrilled with the Batmobile storage solution—protecting those cherished items from dust is what we aim for! We appreciate your understanding regarding the pricing, and we’re glad you found it competitive compared to other options. It’s also great to know that your order arrived on time and without any issues. Your kind words mean a lot to us, and we’re excited to serve you again in the future! Best wishes, The Boxxco Team

Posted 1 year ago

“Love Boxxco! Had to rearrange my display to make sure they were pride of place. Bit of a Space nerd so having the option to have the custom background printed on the boxes was a must for me ... All really set off my NASA wall! And not having to worry about dusting the sets...life saver! Great value for money and great quality compared to some others out there. Will buy again for sure! Got the Artemis box ready to go once it's built.”

Helpful Report

Posted 1 year ago

Dear Craig, Thank you for your fantastic 5-star review of Boxxco! We're over the moon to hear that you love your display and the custom backgrounds—it's always a joy to see our products become part of someone's passion, especially a NASA-themed wall! We're glad that our cases are saving you from the dusting dilemma while offering great value and quality. We're excited about your upcoming Artemis box and can’t wait to see how it fits into your collection! Your support means a lot to us, and we look forward to serving you again soon! Best wishes, The Boxxco Team

Posted 1 year ago

“From start to finish this was 5*. The website was easy to navigate and find what you wanted. I did custom sized ones for my bears. The easy online dimensions helps make sure you get the right dimensions as it tells you internal and external measurements. I was kept informed with delivery by email and then by text message via the courier company. The items arrived safely and well packaged. Easy to understand instructions was quick and easy to put together and I'm super happy with them. My bears can stay clean and away from dust.”

Helpful Report

Posted 1 year ago

Dear Androulla, Thank you so much for your amazing 5-star review of Boxxco! We're thrilled to hear that you had such a positive experience from start to finish. It's fantastic that you found our website easy to navigate and that the custom sizing options worked perfectly for your needs. We take pride in ensuring our customers are kept informed throughout the delivery process, so we're glad to hear that you appreciated the updates. Knowing your items arrived safely and well-packaged, along with easy-to-understand instructions, truly makes our day! We are delighted that your bears will now stay clean and dust-free. Your support means a lot to us, and we're excited to be part of your journey. Best wishes, The Boxxco Team

Posted 1 year ago

“Hi. Just ready to start building our third Boxxco Lego display box. They are a superb idea for protecting your builds from small hands and dust. Due to mobility issues it needs me and my wife to get through the build, our fingers are not as nimble now. This can get frustrating with the small screws so have decided to get a magnetic screwdriver for the current build of the 'Artemis Lego Model'. Customer service is excellent. It would be nice o have a marker on the blank side to say that also has to be peeled off. Finally, our main issue is, where do we put them all? This covers the three models we have bought from you”

Helpful Report

Posted 1 year ago

Dear Valued Customer, Thank you so much for your fantastic 5-star review of Boxxco! We’re thrilled to hear that you’re enjoying building your third display box and that our products are helping to protect your LEGO creations from dust and curious little hands. We completely understand that building can be a bit more of a challenge when mobility issues arise, but it’s great to know you’re adapting with a magnetic screwdriver for the Artemis model. We hope that makes the process smoother! We appreciate your suggestion for a marker on the blank side to indicate it needs to be peeled off—that’s a great idea, and we’ll definitely consider it for future designs. As for storage, it sounds like you’re on your way to an impressive collection! Your support and kind words about our customer service mean a lot to us. If you ever need assistance or have more feedback, feel free to reach out. Best wishes, The Boxxco Team

Posted 1 year ago

“A large package arrived, it took me awhile to unpack as it was very well packed, so no damaged goods. On putting together, the display box for Lego 'Titanic' it was easy to assemble, due to good instructions, Boxxco even suppied a screwdriver. Very well done, & thankyou.”

Helpful Report

Posted 1 year ago

Dear Susan, Thank you so much for your fantastic 5-star review of Boxxco! We’re delighted to hear that your large package arrived in perfect condition and that the assembly of the LEGO 'Titanic' display box was a breeze thanks to our clear instructions. It's wonderful to know that our included screwdriver made the process even easier for you. Your kind words and appreciation truly inspire us to maintain high standards. We’re grateful for your support and look forward to serving you again in the future! Best wishes, The Boxxco Team

Posted 1 year ago

“was skeptical about the quality of the case, as I've never order a display case for lego before. and wow I'm I impressed. the case is of good quality. love the style with the screws and metal blocks in all the corners. Will definitely be getting another one for my next lego project.”

Helpful Report

Posted 1 year ago

Dear Andrew, Thank you so much for your fantastic 5-star review of Boxxco! We’re thrilled to hear that you’re impressed with the quality of our display case. It’s wonderful to know that the stylish design with the screws and metal blocks caught your eye! Your enthusiasm for ordering another case for your next LEGO project is greatly appreciated. We can’t wait to see what you create next! Best wishes, The Boxxco Team

Posted 1 year ago

“It was easy to navigate the website and order the size I needed. It was simple to order as online helped you get the correct outer measurements to ensure the box was the correct size. The order process was easy. It was a bonus on the free delivery as another company wanted to charge almost £20 delivery. Email updates with delivery and tracking information. The product itself was easy to put together with the instructions provided. My bears are now on show and I cant wait to order more”

Helpful Report

Posted 1 year ago

“Excellent website Excellent product Excellent service Excellent packaging What else is there to say? Nowhere to add it but the delivery only took more than 7 days because I ordered over the Christmas period. I would definitely recommend this company and would use them again.”

Helpful Report

Posted 1 year ago

Dear Bill, Thank you so much for your excellent 5-star review of Boxxco! We're delighted to hear that you had a great experience with our website, product, service, and packaging. Your kind words truly inspire our team to continue delivering the best for our customers. We appreciate your understanding regarding the delivery time during the busy Christmas period—it can be a hectic time for everyone! Your recommendation means a lot to us, and we can't wait to have the opportunity to serve you again in the future. Best wishes, The Boxxco Team

Posted 1 year ago

“Recently bought this case for my husbands Jaws Lego. Only one negative thing is that the bit where the Lego sits hasn’t the space for the 2 bits circled in the photo. The Lego isn’t snug but it’s not as though you wouldn’t have the 2 Lego pieces not attached.”

Helpful Report

Posted 1 year ago

“Well designed and well-made quality display, I would like to see more of the wall mounted backgrounds as they look great and help with the storage issues”

Helpful Report

Posted 1 year ago

Dear Matt, Thank you for your fantastic 4-star review of Boxxco! We’re delighted to hear that you appreciate the design and quality of our display. Your suggestion for more wall-mounted backgrounds is noted, and we’re always looking for ways to enhance our offerings, especially when it comes to helping with storage issues. We truly value your feedback and your support, and we look forward to bringing more exciting products your way! Best wishes, The Boxxco Team

Posted 1 year ago

“Really good value, cheaper than competitor. Arrived as stated in 2 weeks. Well packaged. Would highly recommend.”

Helpful Report

Posted 1 year ago

Dear Reviewer, Thank you so much for your fantastic 5-star review of Boxxco! We're delighted to hear that you found our products to be a great value and that your order arrived on time and well-packaged. Your recommendation truly means a lot to us! We're committed to providing our customers with top-notch service and quality, so your feedback is incredibly rewarding. We hope to see you again soon! Best wishes, The Boxxco Team

Posted 1 year ago

“First order the Display case arrived damaged. Said they would send out replacement parts. Still haven’t received. Second separate order was despatched over the estimated 2 week window. Still haven’t received. 2 orders and no display cases to show for it, over £180 spent too.”

Helpful Report

Posted 1 year ago

“Easily order and prompt delivery would order from here again”

Boxxco 5 star review on 19th December 2024

Helpful Report

Posted 1 year ago

Dear Robert, Thank you for your fantastic 5-star review of Boxxco! We're delighted to hear that you found the ordering process easy and that your delivery was prompt. Your satisfaction is incredibly important to us, and it's wonderful to know that you plan to order from us again. We’re here to provide you with a seamless experience every time, and we can’t wait to serve you in the future! Best wishes, The Boxxco Team

Posted 1 year ago

Boxxco is rated 4.8 based on 1,145 reviews