BOXRAW Reviews

Name: BOXRAW
Address: Ground & First Floor Offices, Herbert Art Gallery, Jordan Well, Coventry, United Kingdom
Rating: 4.78

4.8 Rating 15,224 Reviews

95 %

of reviewers recommend BOXRAW

4.8

Based on 15,224 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

contact@boxraw.com

BOXRAW 5 star review on 29th December 2024

Anonymous

BOXRAW 5 star review on 17th December 2024

Steaw

BOXRAW 5 star review on 5th December 2024

Hilary

BOXRAW 5 star review on 14th October 2024

Ricardo

BOXRAW 5 star review on 30th September 2024

Erisad

234

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Love the style but the bottoms don't fit my leg length”

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Posted 1 month ago

“Love the Bivol collabs, great fit and perfect for training”

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Posted 1 month ago

“Amazing fit”

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Posted 1 month ago

“Exceptional product! One of the best pieces of clothing I have ever brought. Quality is superior. Looks great. Feels smooth when doing intense training.”

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Posted 1 month ago

“I have not received it .”

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Posted 1 month ago

“First time buying from Boxraw, vest is good, cargo pants are to be avoided.”

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Posted 1 month ago

“Perfect sizing and amazing fabric”

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Posted 1 month ago

“Shipping experience was awful. Took almost a month to get my order. The abc shirt is great though quality wise.”

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Posted 1 month ago

“The whole packaging experience feels premium and the products themselves feel high quality.”

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Posted 1 month ago

“Some small mishap with shipping, after reaching out it was sorted out quick”

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Posted 1 month ago

“You guys haven’t shipped it yet!!!!”

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Posted 1 month ago

“Good website, easy to navigate. Brand image is good, with wider coverage now they are sponsoring major boxing events. Products are well selected and look like good quality. First line customer service is a bot which only repeats what’s on the website, so wasn’t much help.. I had a sizing enquiry which I didn’t get answered, so had to take a chance.. fortunately for me the item fit perfectly.”

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Posted 1 month ago

“I am very impressed with the quality provided by Boxraw. The clothing is very comfortable, looks good and I feel that it truly allows you to move freely.”

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Posted 1 month ago

“Extremely Disappointing Experience with Boxraw I rarely leave negative reviews, but my experience with Boxraw has been incredibly frustrating. I placed my order and waited well beyond the expected delivery timeframe. After more than 10 business days, my package still had not arrived. To make matters worse, I received an automated email stating that my order had been delivered when it had not been delivered at all. This caused a great deal of confusion and wasted my time trying to figure out where my package was. When I contacted customer support, I was informed that the delivery notification had been sent in error due to warehouse issues. While mistakes happen, customers should not be receiving false delivery confirmations. The biggest issue, however, was being informed after the order had already shipped that I would be responsible for customs duties and import charges. This was not made sufficiently clear during checkout. For a simple order of two T-shirts, being surprised with additional fees after the fact is unacceptable. The only resolution offered was reimbursement of 50% of the customs charges, despite the significant shipping delays, incorrect delivery notifications, and poor communication throughout the process. I do not believe this adequately addresses the inconvenience caused. To make matters even worse, after I expressed my concerns and requested a fair resolution, customer service effectively stopped addressing the core issues and became largely unresponsive. Instead of working toward a reasonable solution, I felt that my concerns were being ignored. This level of customer service is extremely disappointing, especially for a company that presents itself as a premium brand. Overall, the customer experience has been disappointing from start to finish. Delays can happen, but transparency, communication, and accountability are essential. Unfortunately, Boxraw failed on all three fronts in my case. I would not recommend ordering internationally from Boxraw unless you are prepared for potential delays, unexpected customs fees, misleading delivery notifications, and poor post-purchase customer support.”

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Posted 1 month ago

“Really fast shipping and fantastic quality. Will definitely be purchasing from Boxraw again”

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Posted 1 month ago

“Unreal gear, The tracksuit is lightweight and comfortable to train in, And the shirt i bought works nicely as a training shirt and an everyday shirt. Staff were super helpful while tracking my order and sizes fit perfectly for me. Super stoked and will definitely cop more in the future Cheers”

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Posted 1 month ago

“Perfect! I purchased it for my son, and he is satisfied.”

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Posted 1 month ago

“Great quality clothes and sport accessories .”

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Posted 1 month ago

“Good shirt”

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Posted 1 month ago

“Glad I found this brand！love it”

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Posted 1 month ago

BOXRAW is rated 4.8 based on 15,224 reviews