“I've given two different bathrobes from Bonsoir (one wool for winter, one cotton for summer) to my wife. She has been so satisfied that I determined to shop for my next robe at Bonsoir. As a result, I purchased a two-fold men's cotton gown and couldn't be more please with the look, fit and quality of manufacture.”
“I've just received my new Lauren flower pattern nightie, which is very comfortable, the material is a pretty pattern and the fit is good. The material was not as thin as I expected but is 100% cotton very lightweight jersey style and feels good.”
“I have been buying beautiful items in this shop since more than 10 years and have always been satisfied with the quality and the reliability of Bonsoir!!!”
“i have been badly let down by the delivery service you use. Fed Ex told me delivery would be today by 6pm. i have waited in all day for the delivery. i have received amessage from them saying they were unable to deliver because the premises were "unavailable".
i require delivery tomorrow, Saturday 10th July, by 1pm. The item is for my husband's birthday on 12th July, but we will not be at home all day. i was promised delivery today and there is no good reason for this NOT to have happened. Your delivery service represents your company!”
“Bonsoir is a famous name in the industry and I was glad to be able to replace some of my old night shirts with albeit a limited choice currently. Hopefully stock levels will recover and I can buy more. They are beautifully made and fit perfectly.”
“I the freedom and comfort of nightshirts. Nightshirts are harder to find in the US.
Bonsoir nightshirts that I have had in the past were of very high quality.
The Bonsoir website at first presents well but functions very poorly. I have never gone through such an online wrestling match to try to buy a product.
Just as you think you have filtered colors and sizes it will drop you and force you to start over or start from a different angle. You see one price and then as you proceed the price mutates.
That being said, after about three attempts I ended up with something reasonably similar to what I really wanted. I accepted partial success and delared victory in this shopping ordeal. I had two items I liked and was tired of fighting the website.
All that being said I know from the past that Bonsoir products are of very good quality. They are well made and last. The products are priced well and are worth the ordeal with the website.”
“I am delighted with all aspects of Bonsoir.
The range and quality of their garments, the efficiency of their website and the speed of their delivery service are all excellent.”
“Web site could be easier to navigate, with dropdowns overly sensitive. Speed of processing the order excellent, with a free returns policy. Previous shopping experience tells me the quality of goods is excellent.
Men's styles are a little dated in some instances, classical maybe, but there is room for a more vibrant men's selection.”
“Hopeless delivery service from Fedex. Advised delivery due today and parcel on van at 08.40. at 5pm get an e-mail saying the delivery is now tomorrow when I won't be in. What a waste of a day when I had to reschedule other work to be at home for this!!. Trying to reschedule is a nightmare and depends on sending an e-mail to their customer service! Chance of them picking it up and actioning is probably zero. Suggest using a more customer friendly delivery service”
