“I needed to track my order delivery so contacted Bonsoir by phone and was dealt with promptly and the order arrived as expected with the usual high quality items. Thank you.”
“Ihad trouble getting onto your website, fault at my end, so I phoned your London office. The lady I spoke to could not have been more helpful. She was efficient, sympathetic and dealt with my order. This was on Friday 2nd, and the item arrived first post this morning, i.e.Saturday 3rd. Wonderful and I talked to a human being without the more usual range of recorded options. This is perhaps why I have been a "Bonsoir" satisfied customer for more than 20 years.”
“I have bought lots of nightwear and a couple of kaftans from Bonsoir , I love their products, such good quality and wonderful service, I highly recommended their beautiful products”
“The day after I placed my order I received in the post details of the Bonsoir Sale ..... after having paid the full price !!!! A Very Unhappy Customer !!!!”
“Always impressed by your quality and professionalism
New sales method of sending notification by post plus putting up clear, manage able and attractive web I excellent
Phone answers always impeccable
( unfortunately, as a retired teacher I am now financially restricted to your sales ... but have so many of your lovely goods that I can manage!)
Jane Pronay”
“Hello,
user experience feedback comment:
Tracking shipment feature was not working from the email I received and it is difficult to understand if there is shipment tracking capability.”
