Bonsoir of London Reviews

Name: Bonsoir of London
Rating: 4.67

4.7 Rating 1,529 Reviews

93 %

of reviewers recommend Bonsoir of London

4.7

Based on 1,529 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Bonsoir of London 5 star review on 7th October 2022

Anonymous

Anonymous // 01/01/2019

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“I have known about Bonsoir for a long time. They are the pinnacle of classic English pyjamas. The cotton is a very high pic count, and the piping is superb. I ordered a big size because I love comfort in bed. I only wish I could afford more pairs.”

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Posted 1 year ago

“Excellent service. Beautiful product”

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Posted 2 days ago

“Wonderful dressing gown my partner is very happy with!”

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Posted 2 days ago

“I was facilitating a return and exchange and needed to telephone you to check out i was doing the right thing. The lady I spoke to on the telephone was asbolutely charming and helpful and instantly made it easy. Well done Bonsoir,a deservedly excellent reputation”

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Posted 2 days ago

“I received my nightdress about a week ago. It is perfect, nice long sleeves and long enough to reach my ankles - just what I wanted, as I am a lonely old widow! It arrived on time and I am very pleased with it, wish I could afford a second one! Thank you very much.”

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Posted 3 days ago

“Bonsoir is a good company to deal with. Excellent products and prompt delivery.”

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Posted 4 days ago

“Always good quality fabrics, but real bonus is the long length of the winter weight men’s nightshirt.”

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Posted 5 days ago

“Great service ordered on Tuesday arrived Thurday, pretty impressive London to Auckland 3 days. And my lady is really happy with her new dressing gown. Thanks Mark”

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Posted 6 days ago

“I find Bonsoir very helpful and friendly. Was prepared help me when I identified a problem and send me a new item straight away.”

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Posted 1 week ago

“Easy ordering, well done!”

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Posted 1 week ago

“Beautiful garments well made and promptly delivered. Thank you.”

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Posted 1 week ago

“Great nightshirts”

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Posted 2 weeks ago

“My order came very quickly, and when I found one of the items was too large, I found it very easy to get it replaced with a smaller size. This is a very efficient and pleasant company to deal with.”

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Posted 2 weeks ago

“I love Bonsoir and have been buying my nightwear from them since the 1980s. I also love the fact that they have an extended return period for the run up to Christmas as this makes buying presents so much easier in case you get the wrong size or the item just isn't what was wanted as exchanges/refunds are easily obtained.”

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Posted 2 weeks ago

“Excellent service and very comfortable to wear.”

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Posted 2 weeks ago

“Loveley nightdress. Excellent quality, colour and finish. Comfortable fit. would buy again.”

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Posted 2 weeks ago

“Really pleased with the 2 nightshirts I bought - although the length was a bit of a surprise as this wasn't obvious on the models. That said, I have a shelf of Bonsoir nightshirts of both lengths (the longer ones have always had a grandad collar before and the standard collar on these possibly deflected my attention). Anyway, the longer length is good when the weather is as cold as it has been.”

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Posted 2 weeks ago

“excellent easy to use website, deilvery efficient, items high quality”

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Posted 3 weeks ago

“I ordered a pink, silk lined wool dressing gown. I had been looking for an elegant gown for a number of years and was unable to find anything in the shops or online. The dressing gown is unbelieveable warm, but without being heavy or bulky. I'm 5'4" 50kg and ordered a petite which more than wraps around me, but in a good way. Sleeves are a little too long though, and I don't think I'm particularly short. So there is a drag when I pick up a cup of coffee which makes me concerned it will get grubby quickly. We live in the countryside in a stone house which is always cold, no matter the time of year, and I feel the cold. This gown is just fantastic at keeping me, head to toe, warm. Absolutely love it. But the quality of the gown, from start to finish, really is superlative. It's not a cheap gown by any means, but I had given up believing quality like this existing any more, and certainly not by mail order. Beautifully made, exceptional quality and I'll be as warm as toast in this - as long as I can keep the blooming moths away from it!! Could not recommend more highly.”

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Posted 1 month ago

“Good, but the last pyjamas for my husband were really scratchy cotton and needed two washes to be wearable. I was away, and rather cross we didn't just send them back.”

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Posted 1 month ago

“Pyjamas were the same excellent quality as usual, so warm and cosy. Now have six pairs so always have spare ones clean.”

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Posted 1 month ago

Bonsoir of London is rated 4.7 based on 1,529 reviews