Bonsoir of London Reviews

Name: Bonsoir of London
Rating: 4.68

4.7 Rating 1,633 Reviews

93 %

of reviewers recommend Bonsoir of London

4.7

Based on 1,633 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Bonsoir of London 5 star review on 31st March 2025

Magda S

Bonsoir of London 5 star review on 7th October 2022

Anonymous

Anonymous // 01/01/2019

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Posted 3 months ago

“Always excellent quality, faultlessly stitched, and a reliable fit.”

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Posted 3 months ago

“Beautifully made nightwear in lovely fabrics unfortunately my mother is in a care home and they need laundering daily and certainly with stand that . Service is excellent as send out quickly and refund very efficiently”

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Posted 4 months ago

“I have used Bonsoir brushed cotton pyjamas before and pleased with the quality and resilience of them. I have recently purchased two pairs of mens silk pyjamas and a silk-lined wool robe (Petworth Check) These products are of a high quality with excellent materials and fine workmanship. Although the pyjamas size large was a perfect fit for me, large in the robe was too big (I am 5’11, medium build and 42 regular suit jacket). The process to return the item for exchange to a medium size was very straightforward and the exchange item received in good time. Many of Bonsoir items are made in England and the quality speaks for itself. I have no hesitation in recommending Bonsoir as one of the finest producers of nightwear and, given the quality, is good value.”

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Posted 4 months ago

“Great nighshirt, ordered medium as am normally 12 and it is perfect. Nice quality, well made.”

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Posted 4 months ago

“Customer service for an overses (U. S.) customer was essential and provided, especially regarding size, as the respective country's sizes differ. Order was filled promptly and arrived well-packed and as expected, qualify of workmanship and robe very high. I would have liked more choice of fabric than was on offer. I would recommend the company to others, particularly for personal service.”

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Posted 4 months ago

“Comfortable and well made pyjamas arrived well packaged and very promptly and I was kept fully informed. Thus five stars.”

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Posted 4 months ago

“I bought a very long nightgown in cotton. The cotton is lovely, the length perfect. I am very happy with my purchase. If the cost of packaging, posting and taxes to send to France were not so high, I would certainly buy another right away.”

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Posted 4 months ago

“Quality garments, good tailoring and fabric”

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Posted 4 months ago

“The nightshirts seemed to be just what I wanted until I washed them, when they become very rough. I have washed them again with conditioner, but it has made no difference. Bonsoir have obviously lowered the quality of their products.”

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Posted 4 months ago

“Excellent quality products and seamless customer service”

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Posted 4 months ago

“Very pleasant to deal with on the 'phone. The order was well packed and arrived promptly by Royal Mail.”

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Posted 4 months ago

“Incredible products. Fabric is exquisite and the service is unbeatable.”

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Posted 4 months ago

“Absolute epitomy of quality. Beautiful cloth and exemplary stitching.”

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Posted 4 months ago

“Everything is so beautifully made. Its makes me feel so feminine”

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Posted 4 months ago

“Item arrived as promised, well packed.”

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Posted 4 months ago

“Bonsoir is very easy to deal with. Keeps you informed about order and delivery status, items arrive on time and well packed. I will definitely buy from them again. Love the sales too !”

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Posted 4 months ago

“easy to order, great web site, good communication and speedy delivery”

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Posted 4 months ago

“Beautifully made. Great fit and fabric!!!”

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Posted 4 months ago

“ottima qualità ,meravigliosi capi cotone superlativo”

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Posted 4 months ago

Bonsoir of London is rated 4.7 based on 1,633 reviews