Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 3,920 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 3,920 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th April 2024

134

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found Bonners music very helpful and professional when I phoned .”

Helpful Report

Posted 1 month ago

“Excellent first class service. I had a query and it was dealt with and resolved immediately. I highly recommend this company. Also, my orders were delivered to me within a couple of days, an excellent speedy service with professional knowledgeable staff.”

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Posted 1 month ago

“Very helpful service, from providing pre-sale information to after-sales info about accessories. keyboard was shipped very promptley and well-packaged. many thanks”

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Posted 1 month ago

“Excellent service, highly recommended!”

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Posted 1 month ago

“I purchased a guitar last year from Bonner’s and the service in itself was excellent but wanted to add a review to congratulate them on their after sales service. My guitar unfortunately developed a fault and Bonners were amazing in the whole returns process, had it returned to manufacturer and then in turn back to me. They keep me consistently updated on the progress and I am delighted to have my guitar back and fully working with no stress at all. Thanks to Vicki and the team!”

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Posted 1 month ago

“All good! The Kawai CN301 was very well protected, delivered promptly, and offered at a competitive price. The colour, 'Premium Rosewood', truly feels premium. We absolutely love it – it's even better than how it appears in pictures and videos.”

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Posted 1 month ago

“Excellent service. Quick to respond to questions and very helpful.”

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Posted 1 month ago

“I have recently moved to Eastbourne and was reticent in giving up using GAK in Brighton, but having gone into the shop, met the staff, and had the freedom to sample the equipment I can safely say I have never been in a better music shop. I bought a EOB Stratocaster online, which was £150 cheaper than their counterparts and it was hand delivered the next day. Excellent service.”

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Posted 1 month ago

“Provider excellent advice on the phone. Order process was very smooth, delivery was quick, and the price was low. Couldn’t ask for anything more!”

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Posted 1 month ago

“Good response and fast delivery.Very good services👍🏻”

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Posted 1 month ago

“I was really impressed with the customer care I received.”

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Posted 1 month ago

“Good service. I bought a guitar and made an error when ordering online and as I live locally wanted to collect. The staff in store were really helpful and sorted this out. The range of instruments is fantastic and the staff are very willing to help. I bought my first guitar here over 30 years ago when they were in Grove Road and have bought 2 more since, the last being a week ago.”

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Posted 1 month ago

“All good excellent experience”

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Posted 1 month ago

“Very good seller ,fantastic communication”

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Posted 1 month ago

“Good service and delivery.”

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Posted 1 month ago

“Boss IR2 Perfect”

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Posted 1 month ago

“Once again Tim from Bonners was very helpful. I purchased 2 items for my XK1C. He gave his recommendations and they arrived within 4 days. Once again full marks to a great company.”

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Posted 1 month ago

“We had an excellent service from Bonners Music. We bought a Kawai E200 and from the advice and service in the showroom, to communication, and punctual delivery by two fantastic, friendly guys, the whole experience was brilliant. Thoroughly recommend.”

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Posted 1 month ago

“Super fast service, excellent product.”

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Posted 2 months ago

“My son has Ben learning piano for the past year and we were finally ready to upgrade him to a piano he could grow into. We are so happy with our Yamaha P145. The price via Bonners was very competitive, the shipping is as timely and the condition of the instrument was excellent.”

Bonners Music 5 star review on 7th March 2024

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Posted 2 months ago

Bonners Music is rated 4.9 based on 3,920 reviews