BoilerJuice.com Reviews

Name: BoilerJuice.com
Address: LDH House, St Ives Business Park, Parsons Green, St Ives,, Cambridgeshire, Cambridgeshire
Rating: 3.31

3.3 Rating 1,009 Reviews

57 %

of reviewers recommend BoilerJuice.com

Company Reviews

Metrics

Info

3.3

Based on 1,009 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About BoilerJuice.com:

From the UK's First Heating Oil Price Comparison Service to the UK's Number 1 Heating Oil Marketplace
Founded in 2004, BoilerJuice was created by a group of friends who wanted to make ordering heating oil easier, cheaper and more convenient.

Over the past 16 years we've grown in size, but our core aim has stayed the same: To help you find the best heating oil price in your area, quickly and easily.

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Location:

LDH House, St Ives Business Park, Parsons Green, St Ives,,
Cambridgeshire
Cambridgeshire
PE27 4AA

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BoilerJuice.com 5 star review on 12th January 2022

Emma

Anonymous

Anonymous // 01/01/2019

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“Efficient service”

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“No hassles from ordering to delivery, would recommend”

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“Why do all the work when you can get someone to do it for free and satisfactory. No brainier really.”

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“Very good. But, gave a date and did not let me know not coming until after 6pm on the delivery day. Came following day though and guy delivering was friendly and great.”

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“Good delivery guys. I”

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“Good price and service. Only complaint this time was no call to confirm delivery day. Driver turned up whilst we were at work. Luckily tank was unlocked”

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“Very good prices and delivery, being updated throughout until delivered to your tank”

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“Great price. Delivered a day early!”

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“Always good!!!”

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“Friendly and earlier than the expected time, excellent job well done.”

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Good Morning, Our customer's views are important to us, so thank you for leaving us your feedback. Your comments are really appreciated and we are glad to hear that you find the process simple and that you are happy with our service. Thank you for continuing to place your orders with BoilerJuice.com. Kind Regards Customer Services

“you do what you say”

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“Very easy to use and always delivering on time.”

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Good Morning Keith, Thank you for leaving us a 5 star review. We greatly appreciate all feedback from our customers, both new and existing and we are very pleased to know that you are satisfied with the service provided by both BoilerJuice and our network of suppliers. We look forward to assisting you with your future orders. Kind regards, Customer Services

“I have found that boiler juice has been a very professional and reliable company to deal with. I have been with them for many years and rate their service extremely high”

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Good Morning Linda, Thank you for your feedback, we are really pleased to hear you are happy with our service. Don’t forget to Login to your My Account area on BoilerJuice.com and visit the "Refer a friend" section from the left hand menu. Get a £5 voucher every time a new customer orders with your code once their order has been confirmed as delivered. Kind Regards Customer Services

“With Boiler Juice it is easy to order on line and manage your account. An estimate of your annual usage means you can pay monthly for oil without leaving a large bill at the time of delivery.”

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Good Morning, Thank you for providing us with your feedback. Our customer's views are very important to us and we are very pleased that you have rated our service as excellent. Should you require help at any time, please do contact us at customer.services@boilerjuice.com. Kind Regards Customer Services

“Always simple to use, very efficient.”

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“Excellent service - good prices and really fast delivery even with the usual order. Very pleased”

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“Only four stars because not always the best price but they are often close, it’s easy to order, and fuss free deliveries arrive when they say they will”