Mark did a great job at selling the concept and answer all of questions. Once it got into operations, we found out last minute that we had to provide the guests' DVLA check records which was a bit of a stretch for our client to obtain on time at the last minute. So if it could have been anticipated that would have been great. On the accounting side, Bluehat forgot to invoice us as per the contract so we had to rush the payment. On the guests' point of view, everyone had a great time, the team onsite was just great and Ami was just perfect at managing everything. The only that we would consider if we were to do an Italian Job again, would be to make the afternoon activities a little easier to complete than the morning ones. Adding the minis as a gift for the winning team was also really nice.
The photographer did not seem that well prepared for such an event and the pictures are average (see the group picture attached. A bit disappointing on the photographer, but would definitely consider Bluehat again for a team activity in the UK. Thank you for the good job! Isabelle Azam - Project Manager
All of the above have already been raised with Ami.
The team were fantastic and have asked me to do a video review but I am afraid time has run out on me. The whole event was managed very well and direction and support at all times. A very professional team provided us with the activity on the day and because of this the whole company (HQ) had a great day. Thoroughly recommend both the activity and the BlueHat team. Excellent.
“Although Ed was as outstanding as ever and I can't praise him highly enough, I did feel that he was let down a bit by the Blue Hat prep. The lyric sheets were a bit of a mess - printed on both sides with songs mixed. up and only a few copies. Then Ed couldn't get in to the Blue Hat laptop as the password didn't work. It didn't help that there were a number of crashes on the M25 so Ed was late arriving (no ones fault) but that on top of the technical issues meant he was always struggling to play catch up. The teams didn't have the tablets with the songs on to rehearse until far too late to be any use, and then the tracks used for the performances were too dissimilar to the rehearsal tracks so that was quite disappointing.
We asked for make up and fancy dress accessories - and whilst some were supplied quite a lot were not appropriate for a karaoke session to be lots of panto,costumes etc - we need ed more rock, pop, punk wigs, sunglasses etc.
So overall the event was a success but down to the determination of the guests to have fun and Eds energy and enthusiasm but it was hindered rather than helped by the Blue Hat elements I think.”
“The event was well run by enthusiastic and well trained staff, however for us this particular event lacked a competition element between the teams.
It became apparent within minutes that the whole business would need to work together, which although there were obviously some benefits to this did not meet the brief for us.
Very satisfying end when it all came together though.”