Mark did a great job at selling the concept and answer all of questions. Once it got into operations, we found out last minute that we had to provide the guests' DVLA check records which was a bit of a stretch for our client to obtain on time at the last minute. So if it could have been anticipated that would have been great. On the accounting side, Bluehat forgot to invoice us as per the contract so we had to rush the payment. On the guests' point of view, everyone had a great time, the team onsite was just great and Ami was just perfect at managing everything. The only that we would consider if we were to do an Italian Job again, would be to make the afternoon activities a little easier to complete than the morning ones. Adding the minis as a gift for the winning team was also really nice.
The photographer did not seem that well prepared for such an event and the pictures are average (see the group picture attached. A bit disappointing on the photographer, but would definitely consider Bluehat again for a team activity in the UK. Thank you for the good job! Isabelle Azam - Project Manager
All of the above have already been raised with Ami.
The team were fantastic and have asked me to do a video review but I am afraid time has run out on me. The whole event was managed very well and direction and support at all times. A very professional team provided us with the activity on the day and because of this the whole company (HQ) had a great day. Thoroughly recommend both the activity and the BlueHat team. Excellent.
“I was little disappointed in the ideas provided for our team building activities, they were very generic and not really aligned to our clients expectations and vision for the meeting. I did not feel that Mark really listened to what our client wanted and even when speaking about the ideas was not really linking them to the agenda that was being discussed.
It was a challenging meeting, with an agenda that continued to evolve throughout the planning stages, but I felt that ideas were still very lacking, although I do appreciate it was a tough task when you are not overly familiar with the content of the meeting.
When working with corporate clients they like to see visuals of the ideas that they are buying into rather than generic catalogue style photos that were provided.
I felt at times that I was having to be creative and adapt generic ideas to fit the agenda, and provide the client with an overview of the activities that were being proposed, which wasn't really ideal.”