“I decided to take the plunge after seeing 1 or 2 of there hoodies out and about so I placed my order for 2 charcoal and taupe brown afterwards I made the mistake of reading the reviews and had started to panic and get disheartened … however they turned up not only on time the quality blew my mind there so thick and cosie there well worth there price tag even though I though there were a bit on the pricey side chuffed is an understatement”
“Fabulous fit, excellent quantity, great service, speedy delivery, returns process not great though as you have to pay for uthis yourself and it not like they are a cheap Brand , at these prices price should be on the supplier as you have to pay for delivery, so you actually lose money and may not have anything to show for it, luckily I was very happy with what I ordered this time .”
“I can’t get enough. I usually wear brands like boss etc , these Blakely hoodies are so comfortable. I also now have the leggings and a dress . Wash up amazing . Love love”
“Great quality and fit but this may sound odd but it's very gray...far more so than the picture gives it credit for and could be described as drab. If you like a very gray top, this is definitely one to buy”
“Unfortunately, very poor customer service and return policy.
The winter jacket ordered was delivered damaged. Probably with a cat knife 3 cuts were made. After sending pictures to Blakely and asking for an exchange, the exchange was refused. The reason given was that the damage was not a manufacturing fault and would not be refunded.
This is now the second time that Blakely have refused a refund. So the clothes are good, but you have to be lucky that everything fits and is not torn.
I had to get paypal involved to hopefully get a refund at all. It was only after I got Paypal involved that I had to send it back to them and I am still waiting for a reply. By the way, the item was shipped from a German seller but had to be sent to the UK.”
“size is not accurate i ordered a 34 and they are to tight, i now have to send back and wait for the next size up to be delivered- do i have to pay for returns?”