Blakely Clothing Reviews

Name: Blakely Clothing
Address: Marriott Way, Melton Constable, Norfolk
Rating: 4.51

4.5 Rating 3,541 Reviews

87 %

of reviewers recommend Blakely Clothing

4.5

Based on 3,541 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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Email:

help@blakelyclothing.com

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Blakely Clothing 5 star review on 31st March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality product for such a reasonable price, so much variety and really nice packaging. Super reliable!”

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Posted 2 years ago

“Great quality clothing, I bought the Isabel hoodie and its the most perfect oversized fit and so so soft! When I reached out on Instagram about sizing their team was so helpful, will 100% buy more from Blakely!”

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Posted 2 years ago

“Such great quality, their hoodies are so comfy and delivery was very quick. Definitely will be ordering from here again.”

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Posted 2 years ago

“Absolutely LOVE my safari green isabel and ultimate active set. Such a lovely colour and great quality. Will definitely be purchasing more colourways.”

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Posted 2 years ago

“Fast delivery and excellent customer service.”

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Posted 2 years ago

“Keep seeing their ads so finally took the plunge and couldn't be happier with the quality! Will definitely be ordering more.”

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Posted 2 years ago

“Amazing products, obsessed with my Isabel hoodie! Will buy again and again.”

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Posted 2 years ago

“I bought a few hoodies and shirts - decent quality. It’s a pretty popular brand now, I went into their shop in Westfield. Nice people”

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Posted 2 years ago

“The products are always such good quality, great designs, speedy delivery… love, love, love!”

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Posted 2 years ago

“Brilliant quality! Have been buying from here for years and will continue to do so. All my old hoodies I bought years ago I still use. brilliant clothes!”

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Posted 2 years ago

“Bloody brilliant. I purchased several items, the hoodies and activewear is such good fabric. They are really kicking off here in London so I felt like I needed to get involved. My friends have several items too. I don't think there are enough good words to say about this company, delivery was supposed to be 3-7 days but it turned up in 2 days. Very impressed, keep it up. Sophie x”

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Posted 2 years ago

“Love their stuff. Great quality and easy to deal with. Plus its definitely the new 'it' brand. All the cool kids are wearing it.”

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Posted 2 years ago

“I'm disappointed by the lack of response and attention from customer service regarding my return concerns. Clear return instructions should be included in the package, not hidden on the website, causing delays and frustration. I also incurred a 10 Euro shipping cost that competitors would compensate. Please review and improve return procedures, provide clear instructions, and consider compensating the shipping cost. I hope for a prompt resolution.”

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Posted 2 years ago

“Great quality clothes imo.”

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Posted 2 years ago

“Bought two hoodies one black and one white. Fab quality and so cosy. Got the white tracksuit bottoms and it’s such a cool look. Love this clothing range.”

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Posted 2 years ago

“Great quality shirts and tees. I have been buying from Blakely for 10 years now and never disappointed. They keep coming up with great clothes.”

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Posted 2 years ago

“I decided to take the plunge after seeing 1 or 2 of there hoodies out and about so I placed my order for 2 charcoal and taupe brown afterwards I made the mistake of reading the reviews and had started to panic and get disheartened … however they turned up not only on time the quality blew my mind there so thick and cosie there well worth there price tag even though I though there were a bit on the pricey side chuffed is an understatement”

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Posted 2 years ago

“Awful company. Sent two items back over three weeks for an exchange, sent countless emails requesting an update on when the exchanges will be sent. They completely ignore emails. Won’t be using again. Terrible returns/customer service experience”

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Posted 2 years ago

“I've bought two shirts (different colors). After the first wash, one has completely shrunk the other is still normal. The customer service said it's my fault during the wash which is just not true. I followed the instruction and one shirt is still ok so the other had/has just a bad quality. If a brand has such quality issues and this customer support I would not order anything.”

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Posted 2 years ago

“Returned the original item and I had initially requested a exchange. Customer service emailed back to advise the item I wanted as exchange was out of stock in my size. I emailed back to therefore request a refund. They ignored this email and several days later emailed to say they sent the exchange in my size as it came into stock. I did not request this and therefore went back asked for a refund as initially requested. Since then they are taking no responsibility other than saying there was "miscommunication" in their departments and that customer service were not aware that the item had been sent out. Utterly ridiculous. They still have not refunded me. Instead are asking me to investigate why the item they sent never arrived. I have sent them the tracking photo to show someone with a blakely package...by what looks like a communal front door..they again are ignoring this and asking me to investigate....which I won't be doing as I didn't ask them to send me the item and I haven't recieved it! DO NOT RECCOMEND this company...customer service just ignore any complaint and won't take any accountability. Won't be purchasing from them and would advise to avoid”

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Posted 2 years ago

Blakely Clothing is rated 4.5 based on 3,541 reviews