Blakely Clothing Reviews

Name: Blakely Clothing
Address: Marriott Way, Melton Constable, Norfolk
Rating: 4.41

4.4 Rating 2,049 Reviews

84 %

of reviewers recommend Blakely Clothing

4.4

Based on 2,049 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

help@blakelyclothing.com

Write Your review

Tell us how Blakely Clothing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Blakely Clothing 5 star review on 31st March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Lovely quality.”

Helpful Report

Posted 11 months ago

“Great product selection, quality is the best I've seen from a clothing company, just the legging size for the leggings I ordered would need clarification that is correct, delivery was prompt and quick 2 days, very impressed with the whole service, but will take the ownership of the size of leggings ordered I could have got it wrong but I ordered a size bigger then normal as before”

Helpful Report

Posted 11 months ago

“Would definitely reccomend, very comfy worth the money”

Helpful Report

Posted 11 months ago

“Absolutely love it. Very comfy”

Blakely Clothing 5 star review on 4th February 2025

Helpful Report

Posted 11 months ago

“First time buying Blakely products and I am very pleased with my purchase maybe go a smaller size in the hoodie”

Helpful Report

Posted 11 months ago

“Great quality”

Helpful Report

Posted 11 months ago

“Excellent will definitely be ordering again”

Blakely Clothing 5 star review on 3rd February 2025

Helpful Report

Posted 11 months ago

“SCAME COMPANY! Steals your money”

Helpful Report

Posted 1 year ago

“Jumpers are lovely! Don't buy their leggings! No elastic, constantly slipping down! Waste of €40”

Helpful Report

Posted 1 year ago

“The black fabric is a dust magnet. I can’t even get everything off with a lint roller. I have different brands and my Blakely legging is simply the worst in terms of “upkeep”. I hate that it does not have a phone pocket. The fabric feels rather thin. There’s no elastic, only the elastic fabric of which the leggings are made, so I constantly have to pull it up. Nice lounge pants..”

Helpful Report

Posted 1 year ago

“Ordered for xmas never got delivered , said lost in post when inquired! Replacement sent but wasn’t suitable .. Sent back for refund , Loads of emails about my order processing refund but as of 2 weeks now nothing , Customer services a sham!! Never ever shopping 🛍️ with them again ! Just want my cash back Blakely please😡🤬”

Helpful Report

Posted 1 year ago

“Order 2 time's already, they are so beautiful, comfortable, soft, perfect 👌 😍 Fast delivery, no problem,love 💝”

Helpful Report

Posted 1 year ago

“Awful company. Their returns portal was down for several days making it impossible to return items. Finally worked & placed return. Now they’re refusing to refund my money as item was received 1 day after the 14 day period (when it was delayed by 3 days because of them)!”

Helpful Report

Posted 1 year ago

“DO NOT BUY anything from this company. Their customer service is the worst I have EVER dealt with. Jumper ordered was for a xmas gift. When opened it had marks on the back. Filled in a returns request through the returns portal adding pictures and heard nothing apart from a generic email saying xmas returns had to be received back by 10 January but I couldn’t send mine back as I hadn’t had a response. 10 days later a response by email saying I can’t send it back because it has been longer than 14 days. Absolutely ridiculous! Never ever buying from them again”

Helpful Report

Posted 1 year ago

“Awful company, very untrustworthy. Shocking returns policy, no customer services to speak to an advisor. Poor quality clothes. Please avoid.”

Helpful Report

Posted 1 year ago

“I have been buying from Blakely multiple times a year, however recently they changed their shirt sizing. As a regular buyer, I didn't think to check the sizing chart as assumed the sizing is the same. When it arrived it was much smaller and unwearable. I requested for their return policy to get a larger size sent. Their return policy required me to spend almost as much as the shirts cost to return and get new ones sent. When I shared my situation with Blakely Support they were less than helpful. Our of principle I will not be buying from this online store again.”

Helpful Report

Posted 1 year ago

“Attention ⚠️ malgré un lavage délicat et à l'envers, la gomme de l'écriture "blakely" s'est collé sur elle même et s'est par conséquent abîmé au retrait! Le service client me répond que je l ai acheté il y a plus de 6 mois et refuse un échange. (1 bon d'achat de 10€...). Sachant que je ne l ai pas mis et lavé plus de 5fois. N acheté pas les sweats avec la gomme mais plutôt ceux avec la broderie, ils tiennent mieux. J en avais acheté plusieurs.”

Helpful Report

Posted 1 year ago

“Worst customer service I have ever encountered. I hate writing negative reviews but cannot believe the service I received. I ordered a tracksuit 6 weeks ago and was sent completely the wrong order, no issue mistakes happen. However it has then taken 6 weeks and 18 emails for me to get a partial refund. I gave up trying to get the tracksuit I ordered so instead just ended up asking for refund. The order originally cost £98, firstly they refunded me £5.60! Then after a few more emails I got a further £86. At this point I am sick of contacting them but I know one thing I will NEVER order from them again! After all if this I didn’t even get an apology.”

Helpful Report

Posted 1 year ago

“Spent over £100 over 3 weeks ago! Order hasn't even been dispatched, clearly a scam. Have opened a fraud case with the bank to get money back. Tried the chat, just an automated response from a bot, tried emailing and commenting on social media, same response from a bot. Terrible company and customer service. Avoid at all costs.”

Helpful Report

Posted 1 year ago

“The material that this sweatshirt is made of is the worst feeling material. It's the worst wearing sweatshirt. It feels like foam that they squished, put Blakely on the back of it dyed it green, and sent it out. Please do not waste your money! I have bought every other kind of sweatshirt from this company and they are all fabulous especially the Idris! They are the best I love this company, but that women's sweatshirt was a huge fail!”

Helpful Report

Posted 1 year ago

Blakely Clothing is rated 4.4 based on 2,049 reviews