“A wonderful company—my purchase of hand-stitched leather gloves was perfect, and the gloves themselves are truly amazing. I loved learning about the process on your website; that has added to my pleasure in owning these little works of art.”
“Scarf fabric design is beautiful, but the unfinished bare edges are already fraying with loose threads hanging down. There should be a line of stitching in such an expensive item to prevent this.”
“Great quality and impeccable service. I have traveled with my cashmere/silk scarf and it held up beautifully. It’s not so delicate that it will snag easily, yet it has beautiful drape. No pilling. No creases after stuffing it into my backpack. Plus a navy/black leopard exists nowhere else! (For us cool toned gals. I purchased a second scarf!”
“Lovely gloves and a pleasure to wear. The size is a perfect 7. Exchange from incorrectly ordered 7.5 was greatly facilitated by Toby at customer service.”
“My scarves did not arrived and I have contacted yourselves on two occasions with no response.for a refund. I have also raised a conflict issue with my bank poor service from your company .”
“Absolutely, beautiful, vibrant and soft cashmere wrap/scarf. Very useful and lightweight also very eye catching! Excellent quality as usual from Black and Co.”
“I was nervous to buy from this shop because of some reviews on trustpilot about returns and slow refunds.
I bought 4 pairs of leather gloves for choice and size so it was a high value purchase.
The gloves arrived promptly. They were all as described. I kept one pair, returned the rest. Return was straightforward and confirmation of my refund was also without hassle.”