“Beautiful scarf! Actually a replacement for an identical one I lost while on holiday.
There was an initial mix-up about this order (all my fault, the packaging is so chic I mistook it for the contents, and returned it) but Toby courteously sorted it all out.”
“I can't speak highly enough of Black. The silk cashmere wraps and the fine cashmere ring shawls are just so gorgeous to wear - light, warm, and fine enough never to feel bulky. I have bought so many for myself and as gifts and the staff are so kind and helpful, always ready to answer any query about colours, etc. with care and expertise. Highly recommended!”
“Placing my order was simple , goods arrived as arranged .. Theses scarves are for cooler weather they are really lovely ...i bought three animal print scarves , one black , one navy , and one brown . I love them , l can hardly wait to accessorize my clothes with them ..l shall be ordering with you again , and l would certainly recommend this company ...”
“Bought fingerless leather gloves as a birthday present. Unfortunately I had to exchange them for a bigger size. My request was delt with promptly with no fuss. The gloves are beautifully presented located in a material envelope and the gloves are of excellent quality, definitely Italian quality and style. Would 100% recommend this Company. A big thank youfor all the staff the processed my order.”
“I will keep because it's too much trouble to return. The vendor presents itself as it's a UK outfit. It's not. The package came from China and it had quality issues like many things that come from China. One of the thumbs was blocked -- the cashmere lining was bunched up and took me a while to get thumb through. The sewn tag says "made in Italy". I doubt it. Whay should a product made in Italy be shipped from China via DHL? The smell of the gloves was unpleasant, typical smell of cheap stuff coming from China. I put a couple of bounce sheets in them to try and mask the smell. I have until winter to try and have the unpleasant smell go away. At least the touch screen feature works, and the stitching is decent.”
“I purchased a pair of black gloves for my wife's birthday. Unfortunately theyu turned out to be a size too small but. more importantly, they also turned out to be faulty. Part of the press stud was missing. So I wanted to return them. This is where the problems started. The returns system with the Post Office simply didn't work (for some reason it wouldn't upload our address) and then no-one from Blacks would reply to the email I sent asking what to do next. All in all one big disappointment and a company I would not recommend to anyone.”
“I've purchased several scarves from Black.co.uk - both animal print and plain in different colors. They are SO soft and feel luxurious around my neck. Made well and gorgeous. Thank you so much.”
“I have bought several silk and cashmere large scarves for presents and they have been beautiful. I always come back to Black’s when I want an elegant accessory as a gift.”
“Ordered a silk scarf for my wife’s birthday. Reasonable price but It arrived and sadly the quality wasn’t great. White scarf, dark stitching lines in numerous places. Very thin fabric, too. Returned it selecting “replacement” on the returns form but was just refunded with no other correspondence.”
