“I ordered the spice colour scarves and made a small error, this was sorted out quickly and with much appreciation.
Scarves are beautiful and so light to wear”
“I purchased a silk and cashmere wrap from you, but when it arrived it had a black mark in the weave. I returned it, but am still awaiting a refund. Very disappointed in both the product and the service.”
“I bought the long leather gloves in red to use with a black winter coat and they are absolutely beautiful. Excellent quality, soft leather in a lovely deep but bright shade of red. So comfortable with the cashmere lining. I was lucky to get them on sale which made them even better value but these are seriously good quality gloves. They come in their own protective cotton bag which is very useful for both storage and travel.
In fact the gloves are going to be even more useful than I originally thought as the leather is so soft and flexible that they can be worn full length or scrunched down to wear with any jackets coats or even jumpers. They are definitely a design accessory as well as good protection from the cold. So I can see me using them even in early autumn to dress up a blouse or jumper. As mentioned by another customer the fit is excellent which not only makes them look and feel more elegant but means they will be warmer too.
Would definitely buy from this company again - the item was quickly despatched and arrived beautifully packaged. Would also be great as a gift for someone special.”
“I sent it back the day I received it, was the wrong colour, beautifully made scarf, wrong colour. I am still waiting for my refund I spoke to someone today who said it would be refunded today .. it has not happened.. they received it on the 28/8 tracked..
disappointed”
“Friendly,reliable company selling goods of high quality and elegant design at great prices. They also use Royal Mail for delivery which has been prompt and reliable. Good communication from both Black and Royal Mail.”
“Beautiful scarf! Actually a replacement for an identical one I lost while on holiday.
There was an initial mix-up about this order (all my fault, the packaging is so chic I mistook it for the contents, and returned it) but Toby courteously sorted it all out.”
“I can't speak highly enough of Black. The silk cashmere wraps and the fine cashmere ring shawls are just so gorgeous to wear - light, warm, and fine enough never to feel bulky. I have bought so many for myself and as gifts and the staff are so kind and helpful, always ready to answer any query about colours, etc. with care and expertise. Highly recommended!”
