Billingham Reviews

4.9 Rating 1,202 Reviews
98 %
of reviewers recommend Billingham
4.9
Based on 1,202 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Billingham Reviews

About Billingham:

Billingham are a family owned company, manufacturing camera bags for the world’s photographers since 1973 alongside a range of leisure and laptop bags. All bags are made in the West Midlands area of England, a region famous for manufacturing. A core reason for Billingham’s longevity is the fact that from the start, the Billingham family were determined that their products would always be made to the very highest standards from the best available materials to provide high levels of protection for their valued contents.

A notable feature of Billingham camera bags is that they are made from a distincive 3-layer waterpoof canvas that never needs reproofing. They also feature genuine top grain leather and solid brass details.

Like any premium product, the quality of materials, design and craftsmanship that goes into creating a Billingham means that it represents a significant investment. It’s important that they don’t just look beautiful, but that they do their job of protecting equipment wherever they are and whatever they’re being used for – year in and year out.

Visit Website

Phone:

1384412700

Email:

help@billingham.co.uk

Location:

Unit 4, City Estate, Corngreaves Road
Cradley Heath
B64 7EP

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Billingham 5 star review on 2nd May 2024
Michael W
Billingham 5 star review on 31st March 2024
Fausto B
Billingham 5 star review on 14th March 2024
Nelson C
Billingham 5 star review on 29th January 2024
Michael V
Billingham 5 star review on 20th January 2024
Luis M
Billingham 5 star review on 20th January 2024
Luis M
Billingham 5 star review on 17th August 2023
Tony H
159
Anonymous
Anonymous  // 01/01/2019
The bag is outstanding the purchase system is miserable as we know only after the decision how difficult is the export from England The DHL asked multiple time for different way to pay not accepting some credit card. After that DHL in my country asked for the additinol cost of delivery from airpot to us ! Never again
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Posted 1 year ago
sehr geehrte damen und herren von billingham, die tasche hat mich bereits auf einer reise begleitet und mir gute dienste geleistet, so wie ich es von meinen früheren einkäufen bei billingham gewohnt bin. leider konnte ich bei nder bestellung nicht erkennen, dass ich zum kaufpreis noch einmal circa 25% an ups bezahlen musste, was die einfuhr in die eu betrifft. auf diese kosten hätten sie deutlicher aufmerksam machen müssen! deshalb wird es wohl meine letzte bestellung bei billingham gewesen sein. mit freundlichen grüssen, hans schönberger
Helpful Report
Posted 1 year ago
Hi Hans, Thank you for your feedback, we'll certainly consider your comments for the future. I would say that it does give a lot of detail on our delivery page here: https://billingham.co.uk/pages/shipping-information also the delivery method in the checkout was named "'UPS Standard' - VAT and brokerage fee will be payable on delivery". Finally, British VAT was deducted from your product price in the checkout - so you'd have saved a lot compared to a British customer. Although I do understand that what you saved would have been added back on when you had to pay German VAT on arrival. I'm sorry the experience was unpleasant for you though. We are looking at ways to simplify things in future. Kind regards, Billingham Team
Posted 1 year ago
This was a repair to a 45-year-old Billingham bag. It was assessed, quoted for and delivered back to me in record time, despite being around the Christmas period. The work was impeccable, as was the return packaging in a nice Billingham cotton bag.
Billingham 5 star review on 5th March 2023 Billingham 5 star review on 5th March 2023
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Posted 1 year ago
An excellent accessory to get my bag back to working order
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Posted 1 year ago
Built to last. Always a good investment.
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Posted 1 year ago
High quality bag which is spacious and has several zipped compartments for security.
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Posted 1 year ago
The website is easy to use and the product was delivered promptly, I received regular emails keeping me informed of the delivery timeline. I bought the laptop case for my husband's birthday, he is very pleased with it, the case is sturdy, practical and made with top-quality materials.
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Posted 1 year ago
Shoulder strap pad is beautifully finished and works very well with the strap of the Hadley. It allows you to readjust how the bag hangs and then holds it in that position. That’s excellent for moving the shoulder bag around to your back . I’ve surprised just how useful it is in practice.
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Posted 1 year ago
Good products. Efficient delivery service.
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Posted 1 year ago
I lost a strap on location and bought a pair so that I have a matching pair so far as wear is concerned. The old ones were not damaged. I think I lost the old one as the bag was undo while was shooting and I was just on the keyhole and should have been on the buckle instead. Lesson learned the expensive way.
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Posted 1 year ago
Great company to do business with. The bags are terrific.
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Posted 1 year ago
love it so much
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Posted 1 year ago
What‘s to say? 5 out of 5 .. As expected ;)
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Posted 1 year ago
I bought this has a present for my brother in law. The website made it easy for me to get the correct case for him. The delivery was within the time scale indicated. No problems at all. The quality of the product is as I expected with a Billingham excellent and his binoculars fit in perfectly.
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Posted 1 year ago
Billingham is a fantastic company, producing first-class products. The company is so reliable and their communication is excellent. Thank you!
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Posted 1 year ago
I contacted Billingham customer service to help me find the correct inserts for an old Billingham camera bag. The service I received was first class, very fast and accurate. One of the inserts wasn't in stock so it was ordered to be made in the factory, and it was delivered very soon afterwards. I compare Billingham to going to a local family shop that will find what you need. Top quality product and service.
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Posted 1 year ago
This is the second camera bag I’ve bought from Billingham. The first being bought from a stockist, this second one being bought online. Ordering was quick and easy, but I knew what I wanted so it was just a matter of finding the item on the online store. Delivery was very quick, less than 4 working days. Need I say more?
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Posted 1 year ago
I bought the pockets via Billingham's website. After I placed the order I realised I had requested the wrong colour combination. A quick email exchange with Billingham got the order adjusted to the correct colour. So full marks from me for Billingham's customer service.
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Posted 1 year ago
Excellent Quality!
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Posted 1 year ago
I have several Billingham products, one bag nearly 40 years old. There is a quality and robustness that in my opinion cannot be beaten. I like the understated and unflashy finish which does not highlight the very expensive optics within.
Billingham 5 star review on 29th December 2022 Billingham 5 star review on 29th December 2022
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Posted 1 year ago
Billingham is rated 4.9 based on 1,202 reviews