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Betfair Reviews

4.7 Rating 7,752 Reviews
97 %
of reviewers recommend Betfair
4.7
Based on 7,752 reviews
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
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Phone:

0344 871 0000

Email:

rebecca.shuai@betfair.com

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Anonymous
Anonymous  // 01/01/2019
I use the site a lot and everything I transparent and generally works well. Disappointed though that I currently receive offers for new clients, while I, as a loyal customer, have never received any offers, other than gaming ones which I am not interested in. Offers relevant to the client usage would be more appropriate and welcome.
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Posted 9 years ago
Good service
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Posted 9 years ago
Finally sorting out a problem.
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Posted 9 years ago
Tell you how you didnt make me happy, sending me an email saying iv won the cash race then getting one saying oops we made a mistake. Sort your f*@&=*& system out!
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Posted 9 years ago
I would rate as PERFECT one month ago but you have changed the exchange desktop. It is really bad, not suitable for usage, doesnt help anyone. Its an absolute disaster. You had the best and now you change it with that. I am sure that I am not the only one says that. Everyone is disappointed. I am so disappointed that I am thinking to move to your competitors. I am telling you that they will catch you up, because of this.
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Posted 9 years ago
Take too long to pay out ????
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Posted 9 years ago
every thing is Good
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Posted 9 years ago
The exchange is good..sports book is a normal bookmakers
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Posted 9 years ago
Naomi was very helpful and polite
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Posted 9 years ago
Reasonably good UI and good range of sports
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Posted 9 years ago
Not happy with reverse option here.
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Posted 9 years ago
Commission is way too high!!!
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Posted 9 years ago
Poor in play scores in some tennis matches and video can fail a lot
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Posted 9 years ago
High commission (5%) compared to other sites that do the same job. Getting a free bet is nearly impossible despite me putting loads of money through your account. On the plus side, the site is easy to use and bets are simple to find.
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Posted 9 years ago
SINCE YOU JOINED WITH PADDY POWER NOT THE SAME BETFAIR i KNEW ?
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Posted 9 years ago
Difficult to access the Australian market on exchange. Need to login twice to place bets
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Posted 9 years ago
5% commission is fairly steep when other exchanges offering just 2%. I remain loyal tho for some reason.
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Posted 10 years ago
Exchange is expensive compared to Smarkets but has more markets and better liquidity. Sportsbook has good prices and good enhanced odds but I was soon restricted in bet size to peanuts. Promotions are poor. All in all, I use the exchange when there is no market on Smarkets and that's it.
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Posted 10 years ago
Not enough bonuses for VIP members
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Posted 10 years ago
Very Good!
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Posted 10 years ago
Betfair is rated 4.7 based on 7,752 reviews