Betfair Reviews

Name: Betfair
Rating: 4.68

4.7 Rating 7,756 Reviews

97 %

of reviewers recommend Betfair

Company Reviews

Metrics

Info

4.7

Based on 7,756 reviews

Customer Service
Communication Channels	Live Chat

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Phone:

0344 871 0000

Email:

rebecca.shuai@betfair.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Could do with a search facility when looking for football teams. Very tedious if having to look through each league. Also why can you not have the matches drop down when clicking on a league?”

Helpful Report

Posted 9 years ago

“Overall a pretty good site, one of the more liquid exchanges, you'll be more likely to get your bets matched here. The commission is fairly high at 5% compared to other betting exchange though, but the commission gets lower the more you bet on the site.”

Helpful Report

Posted 9 years ago

“Only minor drawback is that money is taken from account straight away but takes longer to go in”

Helpful Report

Posted 9 years ago

“Very good website layout, extremely easy to use. Not a huge commission taken so a large portion of my winnings are able to be claimed for myself. Also, no rollover needed therefore I am able to withdraw my winnings straight away which is great!”

Helpful Report

Posted 9 years ago

“Really easy to use, loads of markets with more money in them than competitors. Commission is only issue that makes me look elsewhere sometimes”

Helpful Report

Posted 9 years ago

“Everything works as expected and support were quick to reply to me and acknowledged there was an error on Betfair's side when one of my bets had an issue. Support were very quick and understanding.”

Helpful Report

Posted 9 years ago

“Absurd customer service. Needed to understandably send proof of age to them, but got the date wrong when I initially set up the account (just not concentrating, my bad but happens). Wanted a form of ID, a bank statement and picture of my payment card. Sent a government issued non-EU 10 years valid biometrics card, a bank statement which I blanked out all personal information/finances that was not relevant to proof of age or address, and photo of bank card with bits blanked out as well (which they actually are legally allowed to ask for). Notified by their customer support that the EU card is not legitimate (???), and that they had to see ALL FOUR CORNERS of the bank statement to accept it (It was folded in half, address and name details visible on top), plus all the details on the payment card. Absolutely absurd, and incredibly invasive way to simply prove age and address, they are clearly just data phishing and I have decided to just dump my winnings with them as I cannot unlock my account now. SCAM SCAM SCAM”

Helpful Report

Posted 9 years ago

“All round pretty good experience”

Helpful Report

Posted 9 years ago

“sometimes would be nice to be able to use smaller stakes when experimenting with new ideas - then tend u use a different exchange”

Helpful Report

Posted 9 years ago

“Website very good all in all all experience fantastic really like betfair”

Helpful Report

Posted 9 years ago

“Great site and easy to use, think you need to drop your commission to remain competitve. Smarkets at 2% and others doing 0% particular events will make a difference at some point.”

Helpful Report

Posted 9 years ago

“Definitely the best online bookmaker”

Helpful Report

Posted 9 years ago

“I am a newbie when it comes to betting but I find Betfair very easy to use. The search bar is so helpful and its easy to keep track of my account.”

Helpful Report

Posted 9 years ago

“Betfair has the biggest range of exchange options with the fastest and slickest exchange and sports software they are in a class of their own.”

Helpful Report

Posted 9 years ago

“Fast. accurate and efficient service. The only reason I'm not giving 5 stars is that some other betting exchanges charge less commission.”

Helpful Report

Posted 9 years ago

“I'm happy. I love trading system much more betting.”

Helpful Report

Posted 9 years ago

“The site is the best gambling site on the net, and they know it!! Awesome stuff.”

Helpful Report

Posted 9 years ago

“Very good app. Quick at everything they do. Would not bet without them !!!”

Helpful Report

Posted 9 years ago

“after having used other sites like Tropicana and Golden Nugget, I tried Betfair and what a disaster. I hit and requested a withdrawal and that's when the issues started. they said it taked 3 to 5 business days to clear...yet remarkably it only takes them seconds to approve my deposits. i'll never use them again because the other sites really don't give a hassle when making a withdrawal.”

Helpful Report

Posted 9 years ago

“I love it. I can lay bets! I'm enjoying this way of betting more than any other!x”

Helpful Report

Posted 9 years ago

Betfair is rated 4.7 based on 7,756 reviews