Beaumont & Brown Ltd Reviews

Name: Beaumont & Brown Ltd
Address: 8 Fore Street Totnes, 8 Fore Street Totnes, Devon
Rating: 4.81

4.8 Rating 911 Reviews

95 %

of reviewers recommend Beaumont & Brown Ltd

4.8

Based on 911 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone

Visit Website

Phone:

01803 864667

Location:

8 Fore Street Totnes,
8 Fore Street Totnes
Devon
TQ9 6LW

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Beaumont & Brown Ltd 5 star review on 24th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The pillows took over a week to arrive, which is a little excessive in this day and age. The comms were standard.”

Helpful Report

Posted 7 years ago

“Quite unsatisfactory. The bathrobe is not finished neatly on the sleeves, the edges do not match up. This is not something I would expect of a quality product in this price bracket. The bath mat colour is not as shown in the photographs on the website.”

Helpful Report

Posted 7 years ago

Dear Katherine, We're sorry to hear that you have a problem with your bathrobe and are unhappy with the bath mat colour. We want our customers to be 100% happy with their items and always welcome feedback, we're disappointed to have not heard from you prior to posting your negative review. If you'd like to return your items for a refund we will happily send you a returns label, please could you email us at enquiries@beaumontbrown.com so that we can sort this for you. Kind Regards B&B

Posted 7 years ago

“Good quality but not the right pillow for me as not comfortable for combination sleeper. Would suit strict side sleeper.”

Helpful Report

Posted 7 years ago

“One King sheet was slightly dirty in packet ( the most recent I ordered) so I dexided to wash it as I needed it only to discover it is huge, must be Super King. I tried washing in very hot again but it did not shrink further so I am now having to pay to have it cut down.”

Helpful Report

Posted 8 years ago

Hi Susan, Sorry to receive your review. It is very difficult for us to help you if we don't hear from you. I can see you ordered the sheet on the 25th May and if you had found it to be slightly dirty then of course we would have sent you a new one straight away. The sheet should be 150x200cm as a King. A Super King is 180x200cm and would be completely unusable. If the sheets seems big before washing then that's normal there is shrinkage built in to it. Again if you had called us or told us we would have replaced it immediately. I feel this entire inconvenience could have been avoided by a simple phone call or email. Such a shame really.

Posted 8 years ago

“I always love Beaumont and Brown bed linen, but have had problems with the wrong items being sent. The order before the last had two silver grey sheets sent instead of one silver grey and one white. This latest order had the correct fitted white emperor sheet but the silver grey super king was flat not fitted as ordered. I did e.mail and send a photo but heard nothing back. The actual bedlinen is wonderful”

Helpful Report

Posted 8 years ago

Beaumont & Brown Ltd is rated 4.8 based on 911 reviews