Batteries1st.co.uk Reviews

Name: Batteries1st.co.uk
Address: Unit 13, 4 Tameside Business Park, Windmill Lane, Denton, Manchester
Rating: 4.70

4.7 Rating 2,185 Reviews

93 %

of reviewers recommend Batteries1st.co.uk

4.7

Based on 2,185 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Batteries1st.co.uk:

Batteries1st.co.uk are the UK’s leading Bulk Battery Specialists.

Visit Website

Phone:

03330119119

Email:

customerservice@batteries1st.co.uk

Location:

Unit 13, 4 Tameside Business Park,
Windmill Lane,
Denton
Manchester
M34 3QS

Batteries1st.co.uk 5 star review on 8th December 2021

Val Newton

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I will when I receive my order not delivered yet, when it coming. Cannot comment on further questions until delivery is made. If not please make a full refund. Otherwise will be in touch with the ombudsman.”

Helpful Report

Posted 2 years ago

Hi George, sorry to hear that you have not received your order. We can see that there were several attempts to deliver your item and that the parcel was taken back to the delivery office. It is now being returned to us. We will contact you directly to discuss your options.

Posted 2 years ago

“Order still arrived”

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Posted 2 years ago

Sorry to hear that you have not received your order. We are currently looking into this for you and will resolve this as soon as possible. There have been a few delays with some couriers due to the Black Friday backlog. Although this is now back to normal.

Posted 2 years ago

“It would be nice if I would have received my order but even after 3 phone calls and 2emails still not received batteries. Is this company real”

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Posted 3 years ago

Hello Beverley, we have resent your order again for the second time as discussed today. We have also issued you with credit for your next order. We do apologise for this mixup.

Posted 3 years ago

“2 weeks later and I am still waiting for the batteries to arrive”

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Posted 3 years ago

“I have not received anything yet! Bit pointless sending me a review email to fill in!”

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Posted 3 years ago

Hi George, These emails are sent automatically in the assumption that your order has arrived. As it hasn’t we will contact you to resolve this.

Posted 3 years ago

“Item arrived not as described. My emails have been ignored. It's been over a month.”

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Posted 3 years ago

“I have not received my order! Hermes tracking says - "waiting to receive my parcel from sender"”

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Posted 3 years ago

“Still not received my battery I've been waiting over 10 days and I've paid for 1st class I found this very disappointing after been told to use this supplier”

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Posted 3 years ago

“My order never reached though I paid for it”

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Posted 3 years ago

Jagdev, your order was resent after the order was returned due to three attempted deliveries.

Posted 3 years ago

“Bad customer service very disappointed only received half my order even though I have phoned multiple time and sent emails to no reply looking into reporting to PayPal”

Helpful Report

Posted 3 years ago

Sam, your call was made on a Saturday and would have been picked up on the Monday. We will call you back to discuss.

Posted 3 years ago

“Both batteries were duds and didn’t work in my Renault key fob. I bought the same batteries in Home Bargains in Great Yarmouth and they both worked. The 1 star was because they arrived promptly otherwise no stars as have lost £4.50.”

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Posted 3 years ago

Gillian, as discussed you needed to remove the plastic filn on the batteries. The batteries work just fine.

Posted 3 years ago

“Timely delivery of genuine product”

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Posted 4 years ago

“Batteries fine site is terrible I want to reorder and the site keeps bouncing me around and I CANT GET TOTHE BUYING SECTION OR RESET MY PASSWORD IM GOING SOMEWHERE ELSE”

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Posted 4 years ago

“I ordered and paid for 24 AA duracell batteries and only received 5 packs of 4. Where I went to school that made 20! I will definitely not be using you again and will be warning friends and family to steer clear.”

Helpful Report

Posted 4 years ago

Hi Darren, we’re very confused here as your order clearly states 5 packs of 4 AA. We will contact you to resolve.

Posted 4 years ago

“Cr123a batteries only lasted 4 days in my camera really P.O don’t bother buying from them go to local diy or supermarket and save money end of day you only get what you pay for”

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Posted 4 years ago

“One battery didn’t work at all ,the other worked for two nights nothing since .”

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Posted 4 years ago

Hi Sylvia, we replaced the faulty batteries as requested.

Posted 4 years ago

“As of the 30th of april I have not received my purchase that I ordered at the beginning of april”

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Posted 4 years ago

Hi Robert, we will contact you to discuss this.

Posted 4 years ago

“Still waiting for my refund, poor communication after order”

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Posted 4 years ago

Sadia, The refund was issued as requested but it can take up to seven days for the refund to go back on to your credit card!

Posted 4 years ago

“Not the length I was after, I needed a 3 inch AA battery. That's what I put in my Google search.”

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Posted 4 years ago

Lector, We only send out what people order. We obviously cannot control what happens in Google searches. We will contact you to see if you would like to return them.

Posted 4 years ago

Lector, We only send out what people order. We obviously cannot control what happens in Google searches. We will contact you to see if you would like to return them.

Posted 4 years ago

Lector, We only send out what people order. We obviously cannot control what happens in Google searches. We will contact you to see if you would like to return them.

Posted 4 years ago

Lector, We only send out what people order. We obviously cannot control what happens in Google searches. We will contact you to see if you would like to return them.

Posted 4 years ago

“It DIdn,t work. Being sent back”

Helpful Report

Posted 4 years ago

Batteries1st.co.uk is rated 4.7 based on 2,185 reviews