Batteries1st.co.uk Reviews

Name: Batteries1st.co.uk
Address: Unit 13, 4 Tameside Business Park, Windmill Lane, Denton, Manchester
Rating: 4.70

4.7 Rating 2,185 Reviews

93 %

of reviewers recommend Batteries1st.co.uk

4.7

Based on 2,185 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Batteries1st.co.uk:

Batteries1st.co.uk are the UK’s leading Bulk Battery Specialists.

Visit Website

Phone:

03330119119

Email:

customerservice@batteries1st.co.uk

Location:

Unit 13, 4 Tameside Business Park,
Windmill Lane,
Denton
Manchester
M34 3QS

Batteries1st.co.uk 5 star review on 8th December 2021

Val Newton

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have yet to receive them. Thats rather poor having ordered them 11 days ago! I will not be using eBay again.”

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Posted 4 years ago

“Batteries have no been delivered but have been asked to review, hence the very poor score!”

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Posted 4 years ago

“I ordered my batteries with 1st class delivery almost 2 weeks ago now and they have still not arrived.”

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Posted 4 years ago

Hi Georgia, we will contact you to discuss this.

Posted 4 years ago

“Awful service have not recieved the batteries and despite countless attempts no resolution. I am going to PayPal for money back. Will not use again.”

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Posted 4 years ago

Hi Owen, you have not given us enough time to resolve this. The tracking number is showing as delivered. As we said to you, we are trying to locate where the parcel was delivered. But these things take time. Especially given the current situation.

Posted 4 years ago

“Batteries where sent out with Hermes for delivery item not received , even though Hermes says they’ve left it and was signed for I live in a block of flats and they need to be buzzed in and no such order was delivered paid nearly £20 for an order which I’ve not received”

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Posted 4 years ago

Hi Anthony, we will contact you to discuss.

Posted 4 years ago

“I haven’t received these yet so I can’t leave a review.”

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Posted 4 years ago

Hi Rachel, we will contact you to discuss.

Posted 4 years ago

“Just received”

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Posted 4 years ago

“Batteries not yet arrived !”

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Posted 4 years ago

“I still haven't had my order or a reply asking when I will get it?”

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Posted 4 years ago

Hi Tracey, we tried call you on a number of occasions regarding this and have also emailed you. We have since arranged to resend the order.

Posted 4 years ago

“Not impressed The batteries arrived later than expected- which I suppose is expected at the moment. However they were also the wrong ones. I sent an email explaining this and have had no reply”

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Posted 4 years ago

Hi Gail, we were not aware that the wrong item had been sent. We reply to all our emails daily so it may have gone astray. We will call you to discuss this!

Posted 4 years ago

“Hi I am still awaiting delivery of my order would you kindly say when I can expect delivery. Regards Robert Ryan”

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Posted 4 years ago

Hi Robert. There has been several attemps to deliver your order and it is now being returned to us. We will get in touch with you to discuss this.

Posted 4 years ago

“Although being ordered 10 days ago - they still have not arrived !!!!!!!!”

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Posted 4 years ago

“Never received my order.”

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Posted 4 years ago

Hi Andrew, we will contact you to discuss!

Posted 4 years ago

“Avoid. They send out cheaper versions of what they have advertise then argue it's just different packaging. Even when Duracells website states it's a different cheaper product! Cheap for a reason!”

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Posted 4 years ago

Hi Alison, as discussed on the phone this was down to Duracell rebranding the majority of their products. What you received is what you ordered in slightly different packaging. Sorry for the confusion.

Posted 4 years ago

“Order never received. Tracking details and tracking number sent for Royal mail never linked. I reported via email after a week that my order had not arrived. I received a reply saying sorry and that a re-issue would be sent. Two weeks from ordering and still nothing. I phoned the supplied 0330 contact number which went to answer machine/voicemail. I left a message request a refund. I will try to call again and also contact PayPal who I paid through. Very disappointed and could not recommend.”

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Posted 4 years ago

“They have not arrived at my home yet - so delivery obviously not brilliant”

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Posted 4 years ago

“Avoid - Never got the batteries or the replacement batteries that they allegedly sent, or the refund that I was promised. They did respond to emails though, it was just that they failed to follow up their promises with action.”

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Posted 4 years ago

Dear Customer, As discussed on the phone we agreed to allow a little more time for the original order to be delivered. When we spoke again you asked us to issue a refund. We informed you that refunds take 3-5 days to be issued, that's why you didn't receive the refund straight away. We can now see though, that your refund has been received. We apologise for any confusion that may have been caused regarding this transaction. Kind regards, Piggy Power Batteries customer service team.

Posted 4 years ago

“I haven’t received my batteries yet.”

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Posted 4 years ago

“Ordered batteries as I have done many times in past, order arrived on time, opened and found one set of batteries was wrong type, tried contacting on phone number only to get message saying leave a message, left message with contact details, still waiting for a call, not impressed”

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Posted 4 years ago

“Still haven’t got them”

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Posted 4 years ago

Batteries1st.co.uk is rated 4.7 based on 2,185 reviews