“Great service including a call from Graham to check correct order and also ask if there was anything else he could help with. Delivery was also great, delivered on time and undamaged.”
“This has to be the best on-line shop as regards customer service I have ever dealt with. I bought Keuco bathroom furniture which is excellent quality.”
“Great service and really helpful. Took the time to get in touch to confirm the specification of our order was correct and, when it turned out it wasn’t, promptly amended the order to ensure we had the correct product specification.”
“Ordered a laufen loo seat, was told i ordered the wrong one
paid the additional money i was asked for
The loo seat turned up, i struggled to fit it
I was told its the wrond seat (their fault not mine)
Paid the extra money they asked for
Still got the wrong seat and it all seams to have gone down the Pan!!”
“Fantastic customer service. I recieved a call shortly after making an online purchase for a mirror, to advise me when I'd recieve the mirror, and also to check if there was anything else I'd like to match with the brushed brass finish. I would defintely recommend this company.”
“Unfortunately, the mirror supplied was faulty (not Bathtimes fault). However, the Bathtime team were extremely helpful and resolved a replacement within days. Very impressed, would highly recommend them!”
