“This has to be the best on-line shop as regards customer service I have ever dealt with. I bought Keuco bathroom furniture which is excellent quality.”
“Great service and really helpful. Took the time to get in touch to confirm the specification of our order was correct and, when it turned out it wasn’t, promptly amended the order to ensure we had the correct product specification.”
“Ordered a laufen loo seat, was told i ordered the wrong one
paid the additional money i was asked for
The loo seat turned up, i struggled to fit it
I was told its the wrond seat (their fault not mine)
Paid the extra money they asked for
Still got the wrong seat and it all seams to have gone down the Pan!!”
“Fantastic customer service. I recieved a call shortly after making an online purchase for a mirror, to advise me when I'd recieve the mirror, and also to check if there was anything else I'd like to match with the brushed brass finish. I would defintely recommend this company.”
“Unfortunately, the mirror supplied was faulty (not Bathtimes fault). However, the Bathtime team were extremely helpful and resolved a replacement within days. Very impressed, would highly recommend them!”
“I’m a Londoner and was having my bathroom redone. I ordered a Laufen Pro toilet with matching bidet but the wrong bidet from my local stockist was delivered. Graham had one in stock packed it all the way from Glasgow carefully and perfectly. I’m a lecturer from a business background and ‘I honestly believe
Small is beautiful - that’s what Bathtime is”
“Bathtime excelled themselves in providing a replacement mirror, the first was damaged in transit, and with just a notification of the damage they sent a replacement out. A great company to buy from, straight forward to order and excellent customer follow up.”
