Login
Start Free Trial Are you a business? Click Here

Bathtime Reviews

4.9 Rating 113 Reviews
98 %
of reviewers recommend Bathtime
4.9
Based on 113 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone
Read Bathtime Reviews
Item not fitted yet but looks good. Delivery very prompt
Helpful Report
Posted 11 months ago
Friendly service, delivered promptly.
Helpful Report
Posted 1 year ago
Had to order my items for me, very helpful & they arrived on time
Helpful Report
Posted 1 year ago
This has to be the best on-line shop as regards customer service I have ever dealt with. I bought Keuco bathroom furniture which is excellent quality.
Helpful Report
Posted 1 year ago
good service and very happy
Helpful Report
Posted 1 year ago
Phoned up with a question, send some photos by email and advised the product to be purchased. Arrived quickly and was the right item.
Helpful Report
Posted 1 year ago
Great service and really helpful. Took the time to get in touch to confirm the specification of our order was correct and, when it turned out it wasn’t, promptly amended the order to ensure we had the correct product specification.
Helpful Report
Posted 1 year ago
Arrived on time and good product
Helpful Report
Posted 1 year ago
No communication
Helpful Report
Posted 1 year ago
Ordered a laufen loo seat, was told i ordered the wrong one paid the additional money i was asked for The loo seat turned up, i struggled to fit it I was told its the wrond seat (their fault not mine) Paid the extra money they asked for Still got the wrong seat and it all seams to have gone down the Pan!!
Helpful Report
Posted 1 year ago
The member of staff I dealt with was courteous, competent and efficient. The product was exactly what I wanted and it was delivered quickly.
Helpful Report
Posted 1 year ago
Fantastic customer service. I recieved a call shortly after making an online purchase for a mirror, to advise me when I'd recieve the mirror, and also to check if there was anything else I'd like to match with the brushed brass finish. I would defintely recommend this company.
Helpful Report
Posted 1 year ago
Superb communication, quality products really quick delivery. I would use again no problem.
Helpful Report
Posted 1 year ago
Excellent Customer Service … Graham very helpful. Items delivered quickly. Will be using again. Highly Recommend.
Helpful Report
Posted 1 year ago
Unfortunately, the mirror supplied was faulty (not Bathtimes fault). However, the Bathtime team were extremely helpful and resolved a replacement within days. Very impressed, would highly recommend them!
Helpful Report
Posted 1 year ago
Very good service, quick delivery and a follow up phone call to boot.
Helpful Report
Posted 1 year ago
Excellent service, Graham went above and beyond to ensure we received and were happy with our order.
Helpful Report
Posted 1 year ago
I’m a Londoner and was having my bathroom redone. I ordered a Laufen Pro toilet with matching bidet but the wrong bidet from my local stockist was delivered. Graham had one in stock packed it all the way from Glasgow carefully and perfectly. I’m a lecturer from a business background and ‘I honestly believe Small is beautiful - that’s what Bathtime is
Helpful Report
Posted 1 year ago
Excellent customer service and very helpful. Would definitely use again
Helpful Report
Posted 1 year ago
Great customer service
Helpful Report
Posted 1 year ago
Bathtime is rated 4.9 based on 113 reviews