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Bathtime Reviews

4.9 Rating 109 Reviews
98 %
of reviewers recommend Bathtime
4.9
Based on 109 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Bathtime Reviews
Very efficient service. Goods arrived promptly and I received a courtesy call to let me know my order had neen received and goods dispatched. Would use this company again
Helpful Report
Posted 2 years ago
Thank you so much for your 5 star rating of Bathtime, Gaynor! We are so pleased that you enjoyed our very efficient service, that the goods arrived promptly, and that you received a courtesy call to let you know your order had been received and goods dispatched. We are glad that you would use us again and would be more than happy to have your business. Thank you once again.
Posted 2 years ago
Couldn't be happier with the service I have received from Bathtime Scotland. Literally minutes after I placed my order online I had a phone call from the company double checking my order and ensuring I had chosen the correct toilet seats to fit my toilets. I sent photos of my toilets and they confirmed I had chosen the right seats. This was Thursday evening - on Friday my toilet seats were dispatched and I received them on the Saturday. I then received an email from my contact at Bathtime a couple of days later to check everything was ok. My husband did have a few problems fitting the seats and Bathtime have been extremely helpful in sorting this out for us. I literally cannot fault the service I have received from this company and would 100% use them again. If only all companies had similar customer service!
Helpful Report
Posted 2 years ago
Thank you so much for your 5 star rating, Nikki! We feel very humbled that our customer service has left such a positive impression. We are overjoyed to hear that you received your order the next day and glad that we were able to help with any issues that arose afterwards. It is pleasing to know that our helpful team have left a good impression and we hope to provide the same level of service to future customers. Thank you!
Posted 2 years ago
Excellent service . Graham kept us updated on our order and we felt gave us a very positive shopping experience.
Helpful Report
Posted 2 years ago
Thank you very much for the 5 star rating of Bathtime, Daphne! We are pleased to hear that you had an excellent service experience with Graham who was able to keep you updated on your order. We really appreciate your feedback and feel grateful for your positive shopping experience!
Posted 2 years ago
Great service from Scotland to the South Of England.
Helpful Report
Posted 2 years ago
Hello Mr Passey Thank you for taking the time to leave a review. We hope your project is all complete and look forward to hopefully assisting you in the future. Team BT UK
Posted 2 years ago
Graham at Bathtime Scotland was so brilliant sorting out my products from my initial order up to delivery - great service!
Helpful Report
Posted 2 years ago
Hello Mrs Baxter Thank you for taking the time to leave a review. We hope your project is all complete and look forward to hopefully assisting you in the future. Team BT UK
Posted 2 years ago
Excellent service. Everything arrived on time and well packaged.
Helpful Report
Posted 2 years ago
Hello Mr Norris Thank you for taking the time to leave a review. We hope your project is all complete and look forward to hopefully assisting you in the future. Team BT UK
Posted 2 years ago
Great customer service and very friendly.
Helpful Report
Posted 2 years ago
Hello Mr Clement Thank you for taking the time to leave a review. We hope your project is all complete and look forward to hopefully assisting you in the future. Team BT UK
Posted 2 years ago
Quick friendly and caring company
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Posted 2 years ago
Hello Tessa de Salis Thank you for taking the time to leave a review. We hope your project is all complete and look forward to hopefully assisting you in the future. Team BT UK
Posted 2 years ago
Great products and prices, with fast delivery
Helpful Report
Posted 2 years ago
Hello Mrs Long Thank you for taking the time to leave a review. We hope your project is all complete and look forward to hopefully assisting you in the future. Team BT UK
Posted 2 years ago
Brilliant, helpful,speedy service. Would recommend.
Helpful Report
Posted 2 years ago
Thank you so much for your kind review - we are pleased to hear you were happy with the service. Best wishes from the team, BT UK
Posted 2 years ago
Exceptional service together with high quality products from Keuco. Highly recommend bathtime and Keuco.
Helpful Report
Posted 2 years ago
Hello Mr Ling Thank you for taking the time to leave a review. We hope your project is all complete and look forward to hopefully assisting you in the future. Team BT UK
Posted 2 years ago
Great experience with Bathtime! Graham's customer service was second to none. My initial contact with the company was very reassuring, and Graham kept me informed at every stage of delivery. Price was excellent too!! I would definitely recommend Bathtime to my friends...xx
Helpful Report
Posted 2 years ago
Hello Mrs Harley Thank you for taking the time to leave a review. We hope your project is all complete and look forward to hopefully assisting you in the future. Team BT UK
Posted 2 years ago
Really good & efficient service - would certainly recommend.
Helpful Report
Posted 2 years ago
Hello, Thank you for taking the time to leave a review. We hope your project is all complete and look forward to hopefully assisting you in the future. Team BT UK
Posted 2 years ago
First Class service!
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Posted 2 years ago
Hello Penny Neal Thank you for taking the time to leave a review. We hope your project is all complete and look forward to hopefully assisting you in the future. Team BT UK
Posted 2 years ago
Super service, well informed and prompt delivery, thank you
Helpful Report
Posted 2 years ago
Hello Mrs Maqbool Thank you for taking the time to leave a review. We hope your project is all complete and look forward to hopefully assisting you in the future. Team BT UK
Posted 2 years ago
I ordered a mirror online and was pleased with the customer service I received from Graham from Bathtime Scotland. I would have no problems using this company again.
Helpful Report
Posted 3 years ago
Hello, Thank you for taking the time to leave a review. We hope your project is all complete and look forward to hopefully assisting you in the future. Team BT UK
Posted 2 years ago
Excellent experience and will definitely use again.
Helpful Report
Posted 3 years ago
Hello, Thank you for taking the time to leave a review. We hope your project is all complete and look forward to hopefully assisting you in the future. Team BT UK
Posted 2 years ago
Great customer service.... really impressed!
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Posted 3 years ago
Hello Alison Thank you for taking the time to leave a review. We hope your project is all complete and look forward to hopefully assisting you in the future. Team BT UK
Posted 2 years ago
The product was slightly delayed,but a Director of Bathtime kept us informed which was appreciated.
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Posted 3 years ago
Hello Mr Scott Thank you for taking the time to leave a review. We hope your project is all complete and look forward to hopefully assisting you in the future. Team BT UK
Posted 2 years ago
Prompt delivery and personal follow up to confirm the product met my needs.
Helpful Report
Posted 3 years ago
Hello Peter Thank you for taking the time to leave a review. We hope your project is all complete and look forward to hopefully assisting you in the future. Team BT UK
Posted 2 years ago
Bathtime is rated 4.9 based on 109 reviews