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Bathtime Reviews

4.9 Rating 109 Reviews
98 %
of reviewers recommend Bathtime
4.9
Based on 109 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Bathtime Reviews
Very efficient service and very knowledgable about their products. Highly recommend.
Helpful Report
Posted 2 years ago
Graham was very helpful in ensuring I had purchased the correct Laufen toilet seat. Delivery was prompt, and came very well packaged to greatly reduce the risk of damage during shipping.
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Posted 2 years ago
Item purchased was in stock, but they noticed it was damaged at time of packaging. They called me and offered an alternative or to wait til new stock. Graham was very courteous and professional.
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Posted 2 years ago
I was contacted by Bathtime when one of the items that I had ordered was unavailable. Following discussion, they provided me with several alternatives which enabled me to revise the order to my satisfaction. I found Bathtime prices very competitive and their staff courteous, informative and very efficient in the provision of their products especially as we are at the other end of the country. Will definitely use them again.
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Posted 2 years ago
Good Service and very quick delivery
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Posted 2 years ago
Graham and his team were great. Competitively priced and always will to answer any question and provide support. Would definitely highly recommend and use again. Many thanks Mark
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Posted 2 years ago
Bought a lovely toilet roll holder cracking quality wasn't cheap but well worth the price and it was discounted to which was the icing on the cake very happy
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Posted 2 years ago
Really great service and brilliant communication.
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Posted 2 years ago
Good quality mirror delivered when they said it would be. Spoke to them over the phone as well. Good customer service keeping me i formed. Will use again.
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Posted 2 years ago
We are delighted with our corner baskets. They are of very solid and of very high quality. They were recommended to us by our bathroom fitter who said they won't rust or corrode. I was also very impressed too with the customer service and speed of delivery.
Helpful Report
Posted 2 years ago
Thank you so much for your 5 star rating of Bathtime, Kate! We really appreciate it! We are so glad that you and your bathroom fitter are pleased with our corner baskets. It's great to hear that they are of excellent quality and won't rust or corrode. We are also delighted that you were pleased with our customer service and speed of delivery. Thank you again for your kind words and for your business!
Posted 2 years ago
Great customer service from Graham. Quick delivery. High quality products. Would gladly use again.
Helpful Report
Posted 2 years ago
Thank you for your amazing 5 star rating! We're so glad that you had a positive experience with our customer service from Graham as well as the quick delivery and high quality products! We really appreciate that you would gladly use us again and we look forward to helping you with your next order!
Posted 2 years ago
Great service. Graham was fantastically helpful. Answered all my questions & made sure we got what I needed on time. :)
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Posted 2 years ago
Thank you so much for your 5 star rating of Bathtime! We're glad that Graham could provide such great service and that he could answer all of your questions and make sure you got what you needed on time. We appreciate your kind words and are so happy you had a positive experience with us! :)
Posted 2 years ago
Thank you so much for your great rating for Bathtime! We appreciate the kind words about our service and are especially delighted that Graham was able to provide help and answer your questions and get you what you needed on time. We are grateful for your feedback and support!
Posted 2 years ago
Really happy with my purchase and with the service. Graham was very helpful and my order arrived really quickly. Great range of products on the website, too.
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Posted 2 years ago
Thank you so much, Elaine for the 5 star rating! I'm really pleased you were happy with your purchase and the service you received from Graham. I'm also delighted to hear that your order arrived quickly, and that you were happy with the range of products on the website. Much appreciated!
Posted 2 years ago
The manager contacted me and had me send a photograph of the toilet seat I needed to replace to be absolutely sure I was ordering the correct one. Excellent personal service.
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Posted 2 years ago
Thank you so much for your 5 star rating of Bathtime, David! We really appreciate you as a loyal customer. We're so glad to hear that you had a great experience with us from the manager's personal service. We look forward to serving you again soon!
Posted 2 years ago
Bathtime stocks a great range of products at competitive prices,excellent delivery times,could not be better,many thanks
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Posted 2 years ago
Thank you so much for your 5 star rating of Bathtime, John! We are very appreciative of your positive feedback. It is great to hear that you have found our range of products,competitive prices and delivery times to your satisfaction. Many thanks for your kind words!
Posted 2 years ago
Good customer service. And quick delivery.
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Posted 2 years ago
Thank you very much for your excellent 5 star rating of Bathtime! We are so pleased that you have had a great experience with our products and the customer service that we provide. We greatly appreciate your loyalty and thank you for your continued support! We are pleased that your delivery was speedy and that you had good customer service.
Posted 2 years ago
Excellent service and a fair price, thank you.
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Posted 2 years ago
Thank you so much for your 5-star rating of our bathtime product! We are delighted to hear that you enjoyed receiving excellent service at a fair price. We are grateful for your kind words and support!
Posted 2 years ago
So helpful, Bathtime identified the product we needed and delivered it to us in 3 days. Outstanding service
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Posted 2 years ago
Thank you so much for the generous 5 star rating, Philip! We're glad to hear that Bathtime was so helpful in helping you identify the product you needed and deliver it in 3 days. Outstanding service indeed! We appreciate your business.
Posted 2 years ago
Excellent experience, very helpful, a pleasure to do business with.
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Posted 2 years ago
Thank you so much Patricia for your 5 star rating of Bathtime! We truly appreciate your feedback and are delighted that you had an excellent experience with us. It was our pleasure to do business with you!
Posted 2 years ago
Good quality items at reasonable prices. Fast delivery and even a courtesy call after placing my order. Will use this site again.
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Posted 2 years ago
Thank you so much for your excellent 5 star rating of Bathtime, Lynne! We are so pleased that you appreciated our good quality items at reasonable prices, with fast delivery and the courtesy call after placing your order. We are delighted that you will use our site again and we look forward to continuing to provide you with great service.
Posted 2 years ago
Thank you so much Lynne for your five star rating of Bathtime! We appreciate your kind words about our quality items at reasonable prices, fast delivery, and our courtesy call after your purchase. It's wonderful to know that you plan to use our site again and we look forward to seeing you again soon!
Posted 2 years ago
Bathtime is rated 4.9 based on 109 reviews